Supervisor - Substation Operations

Rhode Island energy; Rhode Island; On-site; USD 90,000 - 130,000; Full time

Job summary

Rhode Island Energy in Rhode Island seeks a Supervisor of Substation Operations to lead a team of 5–15 field staff, ensuring safe, efficient delivery of electrical services. The role emphasizes adherence to safety standards, regulatory requirements, and internal policies while optimizing performance on daily tasks and projects.

You will coordinate with internal stakeholders, manage resources, and guide the team through complex switching and field operations to support reliable power delivery and

Qualifications

• Basic electricity and electric theory training or equivalent knowledge.
• 5 years of qualifying experience or equivalent supervisory experience.
• Ability to gain working knowledge of tools and systems in the area.
• Knowledge of transformers, circuit breakers, switches, metering and power quality.
• Familiarity with OSHA standards and RI Energy safety rules.
• Ability to work off-hours and travel for emergencies.

Responsibilities

• Supervise 5-15 field staff daily to complete tasks safely and efficiently.
• Ensure compliance with RI Energy safety policies and standards.
• Coordinate with internal stakeholders and outside agencies to meet SLAs.
• Collect and organize information for regulatory and leadership use.
• Plan resources and execute instructions per policies and processes.
• Monitor practices to ensure regulation compliance.

Skills

Team leadership

Electrical theory

Regulatory compliance

Stakeholder communication

Operational planning

Problem solving

Education

Two-year technical school

Tools

Electrical testing equipment

Electrical diagrams interpretation

Job description

Company Summary Statement

Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

As a Supervisor of Substation Operations you are responsible for the daily supervision and organization of 5-15 assigned field staff to accomplish job tasks effectively, efficiently, and safely in line with departmental and Rhode Island Energy requirements. At the higher levels this role will translate functional policy by designing procedures that drive greater efficiencies and performance within their own team and for RI Energy. Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner. #RIE #INDRIE

Responsibilities

• Manage HR aspects of team including matters related to sickness, discipline and poor standards of work in or der to ensure that work is carried out efficiently and effectively.
• Contribute to the protection of the public and organizational personnel by ensuring all materials, standards and procedures are in line with RI Energy safety policies and processes.
• Act as the first point of contact for multiple internal stakeholders and outside agencies in order to provide support and ensure Rhode Island Energy deliver against service level agreements.
• Collate information in order to ensure operational activity is in line with external regulations and ensure more senior team members have accurate and up to date information as required.
• Execute instructions and requests, plan and organize resources and make appropriate arrangements to ensure that work is carried out efficiently and in line with relevant policies and processes.
• Monitor and assess team working practices to ensure they are compliant with regulations relating to their area.

Qualifications

• Requires a general educational background with specialized training in basic electricity and electric theory, national application standards and job-related experience -OR- knowledge equivalent to that acquired through completion of a two-year technical school plus additional specialized training with 5 years qualifying experience.
• Technically proficient within subject matter with experience of leading a team involved in transactional operational services.
• Must have the ability to gain a good working knowledge of tools and systems within designated area.
• Possesses working knowledge of electrical equipment such as transformers, circuit breakers, switches, instrument transformers, metering equipment, voltage regulation and power quality, OSHA standards, Rhode Island Energy safety rules, Electric Operating Procedures, and best practice work methods.
• Grid safety rules, EOPs, and best practice work methods.
• Ability to work off-hours and on-call rotations sometimes requiring travel outside the division for emergency assignments.
• Must qualify for Authorized Persons List to coordinate and initiate switching activities within the team.
• Ability to accurately interpret maps, specification sheets, prints, schematics, diagrams and instructions information to construct, maintain and troubleshoot effectively.
• Possess valid driver's license with safe driving record.
• Requires a thorough knowledge of all rules related to underground or overhead line construction including OSHA 1910.269