Supervisor, Stroke Center Neuro Patient Care - Main Campus

University Hospitals; Cleveland (OH); On-site; USD 95,000 - 120,000; Full time

Job summary

University Hospitals seeks a Supervisor for Stroke Center Neuro Patient Care at the Main Campus to oversee quality metrics and outcomes, and to collaborate with the care team to ensure compliance with stroke guidelines and certification standards.

The role requires BSN, 3+ years nursing experience with stroke coordination exposure, and RN licensure in Ohio. Strong leadership and data analysis skills are essential as the team advances program goals and patient outcomes.

Qualifications

• The candidate should have program development and management capabilities.
• Excellent written and verbal communication skills are required.
• Strong problem solving, teaching, and assessment abilities are needed.
• Experience with data abstraction and analytics is preferred.
• Proven ability to lead teams through program development and implementation.
• Formal process improvement training is a plus.
• Proficiency in MS Word, Excel, and PowerPoint is required.
• Ability to work independently and meet deadlines is essential.

Responsibilities

• Provides oversight and management of the program’s quality metrics and outcomes.
• Collaborates with the healthcare team to meet regulatory requirements and ensure compliance with stroke guidelines.
• Analyzes data and outcomes to identify trends and drive process improvements.
• Participates in system level committees and integrates system initiatives at the entity level.
• Leads and manages direct reports in alignment with system priorities.
• Performs other duties as assigned.
• Complies with all policies and standards.
• Abide by PHI handling and annual training requirements.
• Travel up to 10% as required.

Skills

Program development and management

Interpersonal communication

Problem solving

Data analytics

Team leadership

Process improvement

MS Word/Excel/PowerPoint

Independent work

Education

BSN

Job description

Job Description - Supervisor, Stroke Center Neuro Patient Care - Main Campus (260006BK)

Supervisor, Stroke Center Neuro Patient Care - Main Campus - ( 260006BK )

A Brief Overview

The stroke center supervisor oversees the stroke program at Cleveland Medical center ensuring compliance with evidence based guidelines and the comprehensive stroke certification standards. With the stroke medical director and coordinator, the supervisor directs the implementation of program goals to achieve positive patient outcomes and continuous improvement of clinical and service quality.

What You Will Do

• Provides oversight and management of the program’s quality metrics and outcomes.
• Collaborates with other members of the healthcare team to meet all regulatory requirements and standards and ensure compliance with the UH Stroke clinical practice guidelines.
• Analyzes data and quality outcomes to identify trends and direct process improvement activities.
• Participates in system level committees and ensure integration of system initiatives at the entity level.
• Effectively leads and manages direct reports in alignment with system priorities and goals.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• (BSN) Bachelor's Degree in Nursing (Required)

Work Experience

• 3+ years of clinical nursing experience, preferably in areas of ED, ICU or neurology/neurosurgery (Required) and
• 2+ years of experience as stroke coordinator or similar role (Required) and
• Previous experience with The Joint Commission Stroke Center standards and data collection (Preferred) and
• Staff education and training experience (Preferred)

Knowledge, Skills, & Abilities

• Program development and management (Preferred proficiency)
• Excellent interpersonal communication skills, both written and verbal, as well as strong organizational skills. (Required proficiency)
• Strong problem solving, teaching, and assessment skills. (Required proficiency)
• Data abstraction and analytics experience (Preferred proficiency)
• Proven ability to lead teams through program development and implementation (Required proficiency)
• Formal process improvement training (Preferred proficiency)
• Computer skills in all office applications with proficiency in MS Word, Excel, and PowerPoint (Required proficiency)
• Ability to function independently with minimal supervision and meet goals and deadlines (Required proficiency)

Licenses and Certifications

• Registered Nurse (RN), Ohio and/or Multi State Compact License Upon Hire (Required) and
• Basic Life Support (BLS) for Healthcare Providers (Required)
• Stroke Certified (Preferred)

Physical Demands

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Rarely 20 lbs
• Carrying Rarely 20 lbs
• Pushing Rarely 20 lbs
• Pulling Rarely 20 lbs
• Climbing Rarely 20 lbs
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Rarely
• Handling Occasionally
• Grasping Occasionally
• Feeling Rarely
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Frequently

Travel Requirements

• 10%