Supervisor - Steward (Free Parking)

Hilton; New Orleans (LA); On-site; USD 36,000 - 52,000; Full time

Job summary

Hilton requires a Stewarding Supervisor to oversee back-of-house operations, manage utility staff, and ensure spotless serviceware across restaurant and banquet events. You’ll drive team performance, coordinate shift coverage, and uphold safety standards in a fast-paced environment.

Join Hilton to lead with hospitality, integrity, and teamwork, promoting a culture that values light, warmth, and memorable experiences for every guest stay.

Responsibilities

• Supervise utility stewards, dishwashers, and temporary staff during shifts.
• Ensure timely transport and cleaning of utensils for restaurant and banquet services.
• Maintain cleanliness and organization of back-of-house spaces.
• Assist with scheduling, coaching, and evaluations of team members.
• Monitor performance metrics and assist with inventories and cost controls.
• Collaborate with kitchen, bar, and restaurant teams to ensure seamless service.
• Uphold health, safety, sanitation and alcohol regulations.

Skills

Team leadership

Shift supervision

Hospitality mindset

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Stewarding Supervisor, you’re not just directly overseeing the steward team during shifts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you'll do during a typical day:

• Supervise daily back of house operations: Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations
• Maintain cleanliness and organization: Supervise cleaning of back-of-house spaces to uphold sanitation and hygiene standards
• Support inventory and equipment needs: Ensure proper inventory levels, manage equipment storage and distribution, and coordinate the timely delivery of food and equipment for all functions
• Support team performance and development: Assist with day-to-day team oversight, scheduling shifts, coaching and professional development, conducting evaluations, and recognizing achievements
• Monitor and report on performance metrics: Track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls and efficiency improvements
• Collaborate across teams: Partner with kitchen, bar, and restaurant teams to ensure seamless service, assisting team members where needed
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.