Supervisor, Security

GXO Logistics, Inc.; Bethlehem (Northampton County); On-site; USD 55,000 - 75,000; Full time

Job summary

GXO Logistics, Inc. is seeking a Supervisor, Security in Bethlehem to lead loss prevention and protect assets within the facility.

You will enforce policies, reduce shrink, and guide a team of loss prevention agents, coordinating with corporate security to uphold standards. Responsibilities include tracking LP metrics, initiating investigations of internal/external theft, training staff, addressing incidents, and ensuring strong internal controls.

Qualifications

• 2 years of relevant work experience.
• Experience with Microsoft Office.
• Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends.

Responsibilities

• Improve, track and report on key loss prevention goals and metrics
• Proactively research leading indicators to create, influence, drive and deliver results on loss prevention performance within the facility
• Partner with Security leaders to help initiate investigations of internal/external theft and fraud
• Engage, coach, train and influence loss prevention agents to be an extension of the Loss Prevention team by equipping them with knowledge to identify leading indicators of risk; educate them on the appropriate escalation path
• Effectively address product loss and physical security incidents
• Investigate workplace violence incidents in conjunction with the Loss Prevention Manager and Corporate Security Manager
• Identify market trends relating to physical security and develop action plans to assist in implementing best practices at the facility
• Ensure all Loss Prevention team members understand GXO Global Security Operations and Loss Prevention vision and values to align performance
• Guarantee internal controls are adhered to per company security standards
• Recruit, hire, develop and train loss prevention agents

Job description

Logistics at full potential

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Schedule & Flexibility Requirements

This position is regularly scheduled Monday through Friday, 3:30 p.m. to 12:00 a.m. Based on business needs, the selected candidate must be able to adjust work hours and provide support across all shifts, including daytime, overnight, weekend, and holiday coverage, to assist with investigations, critical incidents, operational needs, and site support activities.

We’re always looking for talented individuals at all levels who can help us keep our operations running smoothly. As the Supervisor, Security, you will be responsible for the loss prevention and security functions within the facility. You’ll enforce all policies and procedures to achieve maximum shrink reduction and ensure protection of company assets. Join our team, and we’ll help you build a rewarding career.

What you’ll do on a typical day

• Improve, track and report on key loss prevention goals and metrics
• Proactively research leading indicators to create, influence, drive and deliver results on loss prevention performance within the facility
• Partner with Security leaders to help initiate investigations of internal/external theft and fraud
• Engage, coach, train and influence loss prevention agents to be an extension of the Loss Prevention team by equipping them with knowledge to identify leading indicators of risk; educate them on the appropriate escalation path
• Effectively address product loss and physical security incidents
• Investigate workplace violence incidents in conjunction with the Loss Prevention Manager and Corporate Security Manager
• Identify market trends relating to physical security and develop action plans to assist in implementing best practices at the facility
• Ensure all Loss Prevention team members understand GXO Global Security Operations and Loss Prevention vision and values to align performance
• Guarantee internal controls are adhered to per company security standards
• Recruit, hire, develop and train loss prevention agents

What you need to succeed at GXO

At a minimum, you’ll need:

• 2 years of relevant work experience
• Experience with Microsoft Office
• Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends

It’d be great if you also have:

• 2 years of managerial or supervisory experience
• 5 years of loss prevention/asset protection experience
• Formal investigative interview training (Reid/Wicklander-Zulawski or similar instruction/training in the investigative interview process) and CFI certification
• Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience

We engineer faster, smarter, leaner supply chains

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.