Supervisor, Sales & Operations Planning

Rheem Manufacturing Company; Indianapolis (IN); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Rheem Manufacturing Company seeks a Supervisor, Sales & Operations to lead the S&OP process across Rheem Air businesses. This role analyzes data, drives process improvements, and aligns key stakeholders across Sales, Marketing, Product Management, Finance and Operations to improve service levels and profitability.

The position supports North America with a hybrid schedule across multiple locations. The role requires 5+ years in planning, supervisory experience, and strong communication and

Qualifications

• 5+ years of experience in planning systems.
• Supervisory experience in a multi-plant manufacturing environment.
• Deep knowledge of Rheem Air products and planning processes.
• Strong communication, teamwork and problem-solving skills.
• Experience with Oracle ERP systems.

Responsibilities

• Lead cross-functional collaboration and establish an Operating Plan for critical product transitions.
• Monitor performance to plan and adjust Operating plan as needed.
• Manage KPIs to drive improvements in service levels and profitability.
• Coordinate master data and planning parameters across plants and teams.
• Drive S&OP process improvements and ensure alignment with marketing, finance and operations.

Skills

Leadership

Cross-functional collaboration

Communication

Problem solving

Data analysis

Education

Bachelor's degree in Operations Management, Business Administration, Marketing, Logistics/Transportation, Engineering

Tools

Oracle ERP

Job description

Job Description

At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact lives—every day

Job Description

At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact lives—every day

The Supervisor, Sales & Operations will establish, build and drive the Sales and Operations Planning process across Rheem Air businesses through internal and external data analysis, process improvement, and engagement with key stakeholders. Manages the S&OP results and drives alignment with key constituents (i.e. External Customers, Sales, Marketing, Product Management, Finance, Operations)

This position will support Rheem North America, and can be located in Fort Smith, AR, Lewisville, TX, or Indianapolis, IN. This role follows our hybrid work arrangement, with team members working in the office Monday through Thursday and remotely on Fridays.

Responsibilities

• Strong, results oriented leadership that includes development and deployment of improvement initiatives, timelines, and budgets.
• Lead cross-functional collaboration and establishment of an Operating Plan for critical product transitions (M1). Monitor the performance to plan, adjusting the Operating plan, as needed.
• Lead the operational and tactical planning process to maximize customer service levels and financial KPI attainment, collaborating with cross-function teams including commercial, supply chain, distribution, logistics, customer service, and sales. This position will also be responsible for managing relevant measures (KPIs) to help drive improved operational performance.
• Create and execute communication and management of resources across Plants 124, 152, and 911.
• Drive accountability and process improvement though aggressive goal setting, execution, and KPI management (e.g.back order rates, backlog management, capacity allocation, inventory turns, service levels, inventory health, etc.).
• Proactively identify supply constraints and propose solutions.
• Collaborates with internal stakeholders to ensure that product promotions, marketing plans, sales plans, budgets, product launchs, and product phase-out plans are reflected in a relevant and improving S&OP process.
• Work with the Supply Chain to identify opportunities for improvement related to capacity planning, productivity and plan attainment metrics through Continuous Improvement efforts as well as planning system parameters
• Lead major product transition planning and execution, supporting customer allocations
• Build consensus between different teams to reduce the gap between demand and supply.
• Analyze trends in demand, supply, inventory health and factory capacity on a periodic basis. Identifies/mitigates constraints in supply to meet demand and Rheem profitability.
• Coordinates with Marketing personnel, new orders, production tables, and lead times of various
• Participate in the executive S&OP process.
• Represents the S&OP organization in GCE Master Planning and Material Requirements Planning initiatives
• Coordinates with Marketing personnel, new orders, production tables, and lead times of various assembly operations.
• Initiates, prepares, and presents for approval of the Division, the Production, Sales, and Inventory Plan (PSI) on a timely basis.
• Advises the appropriate management of production problem areas, business conditions, and trends, as they develop.
• Maintain all relevant system data parameters.
• Drive one ACD S&OP planning process.
• Leads and owns master data in support of efficiency and accuracy in plans
• Other duties as assigned

Qualifications

• Bachelors Degree with focus in Operations Management, Business Administration, Marketing, Logistics/Transportation, Engineering or a related field of study
• 5+ years’ experience in planning systems.
• Supervisory experience
• Experience in a multi-plant, high mix manufacturing environment
• Deep knowledge of Rheem Air products and manufacturing and planning processes, required.
• Demonstrates ability to work well with others is a matrix team environment and solve problems thru cross-functional collaboration and influence
• Excellent communication skills, written and verbal, with attention to detail and accuracy
• Must provide consistent, credible leadership to a team of 1-2 supply chain planners and analysts that are responsible for S&OE and Inventory Health.
• Strong business analysis, decision making, and systematic problem-solving skills
• Experience with Oracle ERP systems
• Ability to Travel (10~20%)
• Ability to speak/present information in front of groups.
• Independent thought, good judgment, problem solving skills, and ability to prioritize multiple projects.
• Ability to analyze information and form a recommendation.
• Knowledge and experience in Lean Manufacturing, Six Sigma, 5S, Kaizen Teams and standard work methodology.

How To Stand Out

• Masters Degree in related field
• Industry-related certifications
• Ability to read, write, and speak Spanish language highly

Leadership Competencies

As a Leader At Rheem, How You Achieve Results Is As Important As The Results You Achieve. While LEADING OTHERS, You Will Be Expected To Demonstrate The Following Competencies And Behaviors

• Aligning Performance for Success
• Applying Business Knowledge
• Building Talent
• Building Trusting Relationships
• Communicating with Impact
• Customer-Orientation
• Delegating Tasks
• Executing/Leading the Team
• Facilitating Change
• Fostering Relationships/Emotional Intelligence
• Influencing
• Problem Solving & Decision Making
• Supporting Innovation

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

About Us

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives—every day

Our Behavior Based Values Set Us Apart

• Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
• Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
• Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
• Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.