SUPERVISOR RETAIL (FULL TIME)

Compass Group USA; Fairbanks (AK); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Instapay

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Voluntary Benefits

Job summary

Compass Group USA at the University of Alaska Fairbanks campus is recruiting a SUPERVISOR RETAIL to oversee daily food-service operations, supervise up to 10 retail associates, and ensure accurate cash handling, reporting, and inventory control.

The role requires frontline customer service experience and leadership in a fast-paced environment. Benefits include Instapay, competitive wages, health plans, and growth opportunities within campus dining.

Qualifications

• Prior customer service experience required.
• Experience with cash handling and daily reporting.
• Experience supervising up to 10 employees is required.

Responsibilities

• Responsible for proper cash handling and completion of required daily, weekly and monthly reports, including weekly inventory, cash reports and production records.
• Responds to customer needs and requests; resolves customer concerns.
• Assists with menu planning and ordering using appropriate company programs and initiatives.
• Ensures that department is opened and closed per departmental security policies.
• Assists in the selection and orientation of associates; oversees associate training.
• Develops and posts associates' work schedules.
• Ensures associates' daily and weekly tasks are appropriately performed.
• Evaluates, mentors and disciplines associates according to departmental policy.
• Complies with federal, state, local and health department regulations; helps ensure compliance with company policies, procedures and practices involving food, personal safety and loss-prevention efforts.
• Follows HACCP guidelines when receiving, assembling and distributing food supplies to ensure the quality and safety of food supply.
• Identifies and uses cleaning chemicals following directions recommended by manufacturers and per MSDS/SDS sheets.
• Performs other duties as assigned.

Skills

Customer service

Cash handling

Inventory management

Supervisory experience

Leadership

Job description

Location: University of Alaska at Fairbanks

• We are hiring immediately for a SUPERVISOR RETAIL position.
• Address: University of Alaska at Fairbanks – 1731 S. Chandalar Dr., P.O. Box 756655, Fairbanks, AK 99775. Note: online applications accepted only.
• Schedule: The schedule may vary based on operational needs. More details are available upon interview.
• Requirements: Prior customer service, cash handling, inventory, and supervising up to 10 employees experience is required.
• Pay Range: $21.00 per hour to$21.00 per hour.

Appl ication Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due t o the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact.

Job Summary

Summary: Ensures the proper assembly and service of foods. Maintains sanitation and safety of the department's service and utility areas. Supervises retail associates.
Essential Functions and Responsibilities:

• Responsible for proper cash handling and completion of required daily, weekly and monthly reports, including weekly inventory, cash reports and production records.
• Responds to customer needs and requests; resolves customer concerns.
• Assists with menu planning and ordering using appropriate company programs and initiatives.
• Ensures that department is opened and closed per departmental security policies.
• Assists in the selection and orientation of associates; oversees associate training.
• Develops and posts associates' work schedules.
• Ensures associates' daily and weekly tasks are appropriately performed.
• Evaluates, mentors and disciplines associates according to departmental policy.
• Complies with federal, state, local and health department regulations; helps ensure compliance with company policies, procedures and practices involving food, personal safety and loss-prevention efforts.
• Follows HACCP guidelines when receiving, assembling and distributing food supplies to ensure the quality and safety of food supply.
• Identifies and uses cleaning chemicals following directions recommended by manufacturers and per MSDS/SDS sheets.
• Performs other duties as assigned.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Vision
• Life Insurance/AD
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Nearest Major Market: Alaska
Nearest Secondary Market: Fairbanks
Job Segment: Loss Prevention, Food Service, Retail, Hospitality