Supervisor, Remote Patient Attendant (H)

University of Miami; Miami (FL); Remote; USD 65,000 - 90,000; Full time

Job summary

University of Miami is seeking an experienced nursing supervisor to oversee daily department operations, staff training, and performance management across inpatient units. The role emphasizes quality of care, patient satisfaction, and safety while aligning with the Miller School of Medicine and UHealth system’s standards.

The ideal candidate holds an Florida LPN license with at least seven years of nursing leadership experience and will collaborate with management to implement policies, manage

Qualifications

• Performance management: set goals, give feedback, evaluate, delegate tasks.
• Training & development: provide employee training and motivation.
• Team leadership: build a cohesive, productive team and collaborate cross-functionally.
• Technical proficiency: use office software and relevant computer applications.
• Communication: strong verbal and written communication.

Responsibilities

• Oversee daily department operations to achieve quality results, productivity, and patient satisfaction goals.
• Supervise, orient, train, evaluate, and monitor on-job performance.
• Audit and maintain department metrics for unit and organizational goals.
• Promote quality improvement and systems-thinking; collaborate on policies and procedures to improve care and efficiency.
• Promote safety culture and responsiveness.
• Help develop departmental goals aligning with the organization’s strategic plan.
• Ensure compliance with policies and standard work; meet metrics and follow processes.
• Staff, train, and supervise staff; participate in annual evaluations.
• Monitor equipment use and ensure proper functioning; ensure supplies.
• Interact with nursing staff and visit units as needed.
• Assume staffing and scheduling responsibilities; optimize personnel use.
• Assist in standardizing remote video monitoring across inpatient units.
• Onboard and orient new staff; ensure role clarity and competencies.
• Conduct rounds to address issues throughout shifts.
• Adhere to university policies and safeguard assets.

Skills

Performance management

Training & development

Team leadership

Technical proficiency

Communication

Education

High school diploma or equivalent

LPN license (Florida)

Job description

Responsibilities

• 1. Oversees daily department operations to achieve quality results, productivity, and patient satisfaction goals/objectives.
• 2. Supervises, orients, trains, evaluates, and monitors on‑job performance.
• 3. Audits and maintains department metrics for unit and organizational goals.
• 4. Promotes quality improvement and systems‑thinking by openly supporting and consistently communicating the mission of the department and organization. Collaborates with management team on the development, implementation and evaluation of policies and procedures designed to improve quality of care and operational efficiency.
• 5. Promotes culture of safety and responsiveness.
• 6. Assists in developing specific departmental goals, standards, and objectives that directly support the strategic plan and vision of the organization.
• 7. Ensures compliance with policies and standard work for the department to ensure metrics are met and processes are appropriately followed.
• 8. Staffs, trains, and supervises staff‑ including participation in annual performance evaluations.
• 9. Monitors equipment utilization and oversees proper working order of equipment. Ensures adequate supplies.
• 10. Interacts and effectively communicates with nursing staff and make visits to units as needed.
• 11. Assumes responsibility for staffing and scheduling with appropriate utilization of personnel.
• 12. Assists Director of Nursing with standardization of remote video monitoring processes across inpatient units.
• 13. Onboards and orients new staff to the role, ensuring role responsibilities, training, and competencies.
• 14. Conducts rounds on each staff member throughout the shift to discuss potential/actual issues.
• 15. Adheres to University and unit‑level policies and procedures and safeguards University assets.

Education

High School Diploma or equivalent/relevant experience, certification or licenseCertification and Licensing: Valid State of Florida LPN license required Refer to department description for applicable certification requirements

Experience

Minimum 7 years of relevant experience required

Knowledge, Skills and Abilities

• - Performance Management: Ability to set performance goals, provide feedback, conduct evaluations, and effectively delegate tasks.
• -Training & Development: Providing employee training and motivation to enhance skills.
• -Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• -Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• -Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading‑edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status

Full time

Employee Type

Staff