Supervisor, Regulatory Support

Pacific Gas and Electric Company; Oakland (CA); Hybrid; USD 102,000 - 162,000; Full time

Job summary

Pacific Gas and Electric Company seeks a Regulatory Support Leader to oversee case coordination, tools, records management and governance for regulatory proceedings. This hybrid role can work remotely with a designated PG&E service territory location.

The position emphasizes leadership, process documentation, and timely, compliant document services for CPUC filings, with a salary range reflective of Bay Area/CA locality. A discretionary incentive program may apply.

Qualifications

• Bachelor's degree required; 5+ years in Regulatory Affairs with leadership and case management
• Travel up to 10% of working time

Responsibilities

• Provides day-to-day direction to staff to maintain support tools and procedures for regulatory proceedings
• Ensures efficient document services and coordination support for CPUC filings
• Coordinates support for new cases requiring a case coordinator
• Guides case managers through regulatory processes and case management phases
• Monitors workload and schedules; prioritizes and provides additional support as needed
• Oversees creation and maintenance of department manuals, guides, trainings and online resources
• Prepares management reports: department metrics, case workload, accounting info and regulatory developments
• Ensures compliance with CPUC Rules and filing calendars and timeliness of document production

Skills

Leadership

Case management

Communication

Testimony prep

Report writing

Education

Bachelor's degree in Business Administration or related field

Job description

Department Overview

Electric Transmission & Distribution ensures the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. The Electric Transmission & Distribution Team, comprised of roughly 10,100 coworkers, is responsible for ensuring the electric grid's reliability and resiliency through the ongoing maintenance and operations of PG&E's 100,000 miles of distribution lines and over 18,000 miles of transmission lines.

Coworkers in Electric Transmission & Distribution actively engage in the Lean Methodology through the use of visual management in operating reviews to cross-functionally identify and solve problems, and create standard work. By working together as One Electric. One Team. We are delivering for our hometowns.

Position Summary

The Regulatory Support leadership leads support services for regulatory proceedings. The incumbent may oversee several support areas such as case coordination, support tools, document services, records management, guidance & procedures documentation, supplier diversity, governance, compliance and Regulatory Accounting Document (RAD) functions and processes.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

Bay Minimum: $102,000
Bay Maximum: $162,000

&/OR

CA Minimum: $125,000
CA Maximum: $154,000

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Job Responsibilities

• Provides day to day direction to staff to maintain and enhance the organization’s support tools and procedures, line of business compliance efforts and line of business records and information management.
• Ensures efficient and effective document services and coordination support for regulatory proceedings before the California Public Utilities Commission.
• Provides coordination support for new cases requiring a case coordinator.
• Guides case managers through the various case management phases and regulatory processes.
• Monitors coordinators’ and analysts’ workload and case schedules. Prioritizes work and/or provides additional support when required.
• Oversees the creation and/or maintenance of department manuals, procedural guides, trainings, shared online sites, drives or tools. Ensures internal client needs are met and information is up to date.
• Prepares, or assists in preparing and maintaining, various management reports such as department metrics, case workload and assignments, categories of cases, accounting information, compliance requirements, industry regulatory developments.
• Ensures support for all CPUC filings follows the department’s regulatory processes and procedures, the CPUC’s Rules of Practice and Procedure and related records and compliance requirements.
• Ensures resources and support activities are aligned with filing calendar.
• Ensures timely and quality document services support and production for all filings, including standardized templates and formatting, electronic and hard copy production, electronic posting and hard copy delivery of required documents.
• Partners with business process owners and systems/tools users to define requirements, provide support, ensure security, coordinate user acceptance testing (UAT) and to consult with the stakeholders on new technologies or features that contribute to process efficiencies.
• Develops and defines processes. Continually monitors and measures department processes, identifying opportunities for improved efficiencies. Makes recommendations to Manager and internal clients/stakeholders.

Qualifications

Minimum:

• Bachelors Degree in Business Administration or job-related discipline or equivalent experience
• 5 years of related experience in Regulatory Affairs, or equivalent, with emphasis on leadership, case management, communication, testimony preparation and report writing/editing
• Ability to travel up to 10% of working time

Desired:

• Knowledge and understanding of the regulatory environment.
• General knowledge of electric and gas business operations.
• Knowledge and understanding of the case management procedures and process.
• Knowledge of PG&E's regulatory history and key case precedents.
• Excellent written and verbal communication skills.
• Problem solving and decision making skills.
• Excellent project management skills.
• Skilled in use of MS Word, Excel, PowerPoint.
• Skilled in use of Regulatory Affairs web-based tools.
• Good leadership skills to supervise staff and provide direction.
• Knowledge of process improvement methods and techniques.