Supervisor, Quality Inspection

Benchmark; Concord (CA); On-site; USD 86,014 - 107,517; Full time

Benefits offered by this job

401(k)

Health Insurance

Paid Time Off

Bonus Plan

Job summary

A technology and manufacturing company in Concord, CA, seeks a Quality Inspection Manager to oversee inspection activities and ensure product quality. The role requires expertise in metrology and statistical analysis, with responsibilities including managing inspection teams, developing criteria, and improving processes. Candidates should have a 4-year degree and 5+ years of electronics manufacturing experience. The position offers a competitive salary and a comprehensive benefits package, promoting career growth and a positive work environment.

Qualifications

• 5+ years of electronics manufacturing experience.
• 2+ years related to inspection.
• Ability to create specific training programs for Quality Inspectors.

Responsibilities

• Manage inspection activities within Production areas.
• Create and implement inspection criteria and procedures.
• Analyze statistical data to determine standards.

Skills

Metrology tool use

CMM operation/programming

GD&T

Lean Manufacturing

SPC

Root Cause Analysis

Problem Solving

Excellent written and verbal communication skills

Effective multitasking skills

Education

4-year college degree

Tools

Microsoft Office

CMM

Job description

Overview

At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across sectors including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth and foster a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative and inclusive team that values your ideas and contributions.

Summary

Manages inspection activities within Production areas to ensure product quality standards are maintained and customer requirements are met. Provides overall guidance of inspection activities to ensure resources are appropriately utilized. Maintains an effective employee unit through appropriate team training, development, and performance evaluation.

Responsibilities

• Demonstrate knowledge and expertise in metrology tool use, CMM operation/programming and GD&T.
• Creates, documents and implements inspection criteria and procedures including CMM (Coordinate Measuring Machine) and serve as subject matter expert in metrology.
• Develops and analyzes statistical data (SPC) and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
• Formulates documents and maintains quality control standards and on-going quality control objectives, including ISO certifications.
• Experience with Lean Manufacturing, SPC, CMM, Metrology, CAPA, Root Cause Analysis, Problem Solving, QMS, Gage R&R, APQP, NPI, MSA, 5S/Kaizen.
• Understands requirements and oversees inspectors work to ensure product quality requirements are met.
• Manages the identification, segregation, and documentation of nonconforming material as documented in production by all personnel.
• Review and improve existing inspection processes, tools, and systems.
• Coordinate priorities from internal customers to meet department goals.
• Participate in discussions with customers and/or auditors as required.
• Participate in cross departmental/divisional projects related to inspection activities.
• Lead or participate in continuous improvement activities.
• Adhere to company, site, and department policies and procedures.
• Ability to create specific training programs for Quality Inspectors.
• Compile and report quality data for internal and external customers including FAI.
• Demonstrate knowledge and use of SPC and Control Plans.
• Ability to guide the organization on best measurement practices and documentation.
• Implement a regular Quality Audit program, maintaining current procedures and making recommendations for enhancements as appropriate.
• Provide work direction to Line Auditors and determine manpower requirements for audit areas.
• Compile and measure audit results so that progress towards continuous improvement can be assessed.
• Work with functional groups to improve process compliance.
• Interface with support groups to highlight areas that could assist in improving process compliance.
• Maintain required employee records.
• Participate and/or lead Customer Support and Quality Improvement teams to continually improve product quality and throughput and reduce overtime.
• Act as a back-up for the Manager as required.
• Ensure a high level of internal and external customer service. Investigate and correct customer issues and complaints relating to quality in a timely manner.
• Supervise inspectors testing activities to ensure high productivity and high technical integrity.
• Provide technical and statistical expertise to teams and leadership.
• Coordinate objectives with production procedures in cooperation with plant management to maximize product reliability and minimize costs.
• Interpret quality control philosophy to key personnel within the company.
• Provide, and oversee inspection activity for product throughout production cycle.
• Apply Benchmark Quality Management tools and approaches to analytical and reporting processes.
• Interact with site Supplier Quality Engineer(s) for vendors to ensure quality of all purchased parts. Investigate, communicate and correct out-of-spec parts received in a timely manner.
• Create and direct environmental test functions and applications.
• Maintain active role on internal continuous improvement teams.
• Design, develop and implement quality control training programs.
• Provide expertise, and actively participate in the overall safety management program.
• Identify and lead change initiatives within the department.
• Excellent written and verbal communication skills
• Effective interpersonal skills
• Effective multitasking skills and the ability to take on additional responsibilities as required
• Effective organization and prioritization skills
• Demonstrate high attention to detail
• Ability to work with diverse groups
• Demonstrates discretion, confidentiality, independent judgment and professionalism.
• Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
• Understanding of and ability to use continuous improvement tools.
• Strong customer service and client focus
• Working knowledge of productivity tools, including Microsoft Office products and Team's conferencing software
• 4 year degree or equivalent combination of education and experience as approved by executive management
• 2+ years of basic regulatory experience; 2+ years in a leadership role
• Ability to interpret customer and Benchmark procedures, drawings and instructions
• Ability to support an all shift production atmosphere
• Ability to work overtime as needed
• Certified in internal/external auditing
• Knowledge/Experience with Lean Manufacturing, SPC, CMM, Metrology, CAPA, Root Cause Analysis, Problem Solving, QMS, Gage R&R, APQP, NPI, MSA, 5S/Kaizen

Qualifications

Education: 4-year college degree preferred, or equivalent combination of education and experience as approved by executive management. 5+ years of electronics manufacturing experience; 2+ years related to inspection.

Location and Schedule

Geographical Location: California: Concord
Physical Location: Concord, CA - 4041
Shift: Shift 1
Work Schedule: M-F 0730-1600
Full Time

Compensation and Benefits

Compensation Range: $86,014 to $107,517 USD. Many factors are considered in compensation decisions, including skills, certifications, licensures, experience, training, incumbent data, and other business needs.

Benefits and Other Compensation: Benchmark provides a comprehensive benefits package, including a Bonus Plan, 401(k), Paid Time Off, and Health, Dental, and Vision Insurance, all based on scheduled hours. Benchmark complies with applicable state and local employee leave laws.

Application and Notices

Application Deadline: This job posting will remain open until filled.

Additional Notices: Benchmark adheres to applicable state and local laws regarding employee leave benefits. This includes, but is not limited to, providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. Candidates applying for remote work based in Washington state may obtain PTO eligibility for this position by emailing [e-mail].

Export Control and EEO

Export Control: This job position may include access to controlled information or technology covered under applicable U.S. export control laws. As such, employment for this job position may be contingent on either verification that an applicant falls under the definition of a “U.S. Person” (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status) or on the Company timely obtaining any necessary export license required under federal laws. The Company evaluates such export license situations on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion since export license applications can take many weeks to be processed.

Benchmark is an equal opportunity employer. We are bringing together a dynamic workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at [e-mail].