Supervisor Quality Control Field Oak Creek

Telcom Construction, LLC; Oak Creek (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

Parental Leave

Holidays

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships

Pet insurance

Job summary

Telcom Construction, LLC is seeking a Quality Control Supervisor to oversee QC Technicians and Inspectors across the assigned area. You will ensure compliance with quality standards, coordinate schedules, and drive thorough follow-ups to close work orders.

You will lead trainings, communicate findings to operations, and collaborate with EHS on claims and audits while supporting HR initiatives and flexibility for travel.

Qualifications

• Associates degree in a utility construction-related program or equivalent
• 3-5 years of related work experience focused on quality and contractual adherence
• Ability to read and understand contract language, specs and unit descriptions
• Effective written and verbal communication with stakeholders at all levels
• Proficient use of computers and software; familiarity with Google-based tools
• DOT health card current or obtainable; valid driver’s license preferred

Responsibilities

• Manage schedules for Quality Control Technicians and Inspectors to meet goals
• Supervise daily QC/Inspector activities and ensure quality standards
• Train QC staff on area standards and requirements
• Conduct virtual and in-person jobsite inspections for consistency
• Perform QC technician/inspector duties when needed
• Coordinate with EHS on property and utility damage claims
• Assist with customer/regulatory inquiries, audits, and documentation
• Support HR with employee development and engagement efforts
• Travel as required; other duties as assigned

Job description

Discover a more connected career

This position is responsible for ensuring the Company’s Quality Control expectations throughout the assigned geographical area are conducted and documented according to established standards in a timely manner. Specific duties include supervising and coordinating the activities of Quality Control Technicians and Inspectors, ensuring reported deficiencies are appropriately documented and communicated to operations, ensuring corrections are complete through thorough follow-up and Quality Control work order sign-off.

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

Discover a more connected career

This position is responsible for ensuring the Company’s Quality Control expectations throughout the assigned geographical area are conducted and documented according to established standards in a timely manner. Specific duties include supervising and coordinating the activities of Quality Control Technicians and Inspectors, ensuring reported deficiencies are appropriately documented and communicated to operations, ensuring corrections are complete through thorough follow-up and Quality Control work order sign-off.

Connecting You To Great Benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What You'll Do

• Manages work schedules for Quality Control Technicians and Inspectors in order to meet business goals and deadlines;
• Supervises the daily activities of Quality Control Technicians and Inspectors;
• Understands the assigned work area customers standards and requirements in regard to work quality and completion and trains Quality Control staff accordingly;
• Conducts virtual and in-person jobsite inspections where appropriate to ensure consistency and congruence of quality control efforts;
• Performs the functions of Quality Control Technicians and Inspectors as needed;
• Assists and coordinates efforts with EHS Department personnel in regard to property and utility damage claims;
• In conjunction with Management, prepares for and participates in customer or other regulatory entity inquiries, inspections and audits in a professional and respectful manner;
• In conjunction with Management and the Human Resources Department, prepares and executes employee-related documentation and employee development/engagement efforts;
• Travel as required;Other duties as assigned.

What You'll Need

• Associates degree in a utility construction-related program and 3-5 years of related work experience with a focus on quality work and contractual adherence, or combination of education and experience required;
• Working knowledge of communication utility prints, specs and units;
• Ability to read and understand written and verbal instructions, correspondence and memos including contract language and unit descriptions;
• Effective and respectful written and verbal communication with all applicable stakeholders, both internal and external, at all levels of the organization;
• Team oriented, keeping the organizational needs at the forefront;Proficient use of computer hardware and software including but not limited to Internet software and databases. Familiarity with Google-based applications is preferred;
• Understanding and use of general arithmetic such as addition, subtraction, multiplication, division,
• units of measure and weight using whole numbers, fractions and decimals;
• Ability to work flexible hours including overtime and weekends as needed;
• Maintains current DOT health card;
• Valid driver's license with favorable driving record required - Class A license preferred.

Core Competencies

• Servant leadership with a strong focus on employee and organizational development
• Strong business insight and organizational savvy
• Organizational improvement mindset with a strong focus on customer satisfaction
• Manages Complexity
• Global and forward thinking perspective
• Strategic Mindset
• Ensures accountability
• Courage
• Instills trust

Why grow your career with us

Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.