Supervisor, Quality Assurance

Voyant Beauty; Countryside (IL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

Voyant Beauty is seeking a Quality Assurance Supervisor to oversee the QA team, drive continuous improvement, and ensure compliance with FDA, GMP, and ISO standards. You will lead investigations, CAPA, and audits, maintaining records, SOPs, and KPIs while training staff across the site.

Ideal candidates have 4–6 years in quality assurance in regulated industries, with 1–3 years of supervisory experience and familiarity with QA software such as QT-9.

Qualifications

• Knowledge of FDA, GMP, ISO standards.
• Proficient with QA software and MS Office.
• Ability to create and review detailed quality documents and audit records.

Responsibilities

• Oversee daily QA team activities and ensure compliance with standards.
• Lead investigations, CAPA, and root-cause analyses during quality issues.
• Maintain records, SOPs, change controls, and KPIs for management.
• Coordinate internal audits and support regulatory inspections.
• Provide training on quality processes and regulatory changes.

Skills

FDA/IP/ISO standards

QA software

Report writing

Data review

Audit proficiency

CAPA

Team leadership

Cross-functional comms

Quality metrics

Six Sigma/Lean (basic)

Education

Bachelor's in Chemistry/Engineering/related science

Tools

QT-9

Job description

5331 Dansher Rd, Countryside, IL 60525, USA

Job Description

Voyant Beauty believes our people are more than just employees; they’re the driving force behind everything

we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual’s

contribution is valued and celebrated. We invest in their growth, providing opportunities for development and

advancement within our dynamic team.

Voyant Beauty is a company that specializes in the development and manufacturing, of beauty, personal and

home care products. We work with various brands, retailers, and businesses to create customer formulations

and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances,

and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and

personal care product ideas to life.

Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and

secure environment where everyone can thrive and excel.

If you’re seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts

contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our

A Brief Overview

The Quality Assurance Supervisor oversees and coordinates the daily activities of the QA team to ensure

compliance with company standards, regulatory requirements, and customer expectations. This role involves

supervising the quality inspection processes, providing technical expertise, and driving continuous improvement

initiatives to maintain high product standards.

What you will do

• Participate in quality investigations (root cause analysis action plan). Support new product introduction and other major changes and projects as the subject matter expert.
• Ensure compliance with regulatory requirements (e.g., FDA, GMP, ISO). Develop, maintain, and revise standard operating procedures (SOPs) as needed.
• Manage, train, and evaluate QA staff to ensure efficient operations and compliance with policies. Assign tasks, monitor performance, and provide feedback.
• Conduct regular audits of department processes to verify compliance with customer requirements, regulations, and quality standards. Support regulatory inspections and audits as a subject matter expert.
• Review and maintain accurate records of quality tools such as logbooks, change controls, annual product reviews, production manuals, employee signature logs, and more. Prepare and report KPIs and metrics to management as required to communicate the status of the quality system.
• Initiate and support corrective and preventive actions (CAPA). Benchmark processes with other site locations and departments for best practices.
• Provide technical support and training to team members on quality processes.
• Maintain awareness of regulatory changes to ensure ongoing compliance.
• Maintain timely tracking of processes.
• Perform other duties as assigned by the Quality Manager.
• Some duties may vary slightly by location.

Education Qualifications

• Bachelor's Degree in Chemistry, Engineering, or a related science (Preferred) or
• equivalent job experience (Required)

Experience Qualifications

• 4-6 years in quality assurance, preferably in personal care, cosmetic, or drug product manufacturing or another highly regulated industry. (Required)
• 1-3 years supervisory experience (Preferred)
• 1-3 years with electronic quality management systems such as QT-9 preferred (Preferred)

Skills and Abilities

• Knowledge of FDA, GMP, and ISO standards. (High proficiency)
• Proficiency in QA-related software and Microsoft Office Suite. (High proficiency)
• Ability to create and review detailed reports, procedures, and audit documentation. (High proficiency)
• Thoroughness in reviewing data and ensuring compliance with standards. (High proficiency)
• Proficiency in inspection methods, sampling, and statistical process control (SPC). (Medium proficiency)
• Ability to conduct root cause analysis and develop corrective/preventive actions (CAPA). (Medium proficiency)
• Skills in team management, coaching, and conflict resolution. (Medium proficiency)
• Ability to communicate effectively with cross-functional teams and external auditors. (Medium proficiency)
• Proficiency in interpreting quality metrics and generating actionable insights. (Medium proficiency)
• Familiarity with Six Sigma, Lean principles, and other improvement methodologies. (Low proficiency)

Compensation & Benefits Disclosure

At Voyant Beauty, we are committed to transparency in our hiring process in compliance with applicable pay transparency laws.

The base compensation for this position is described in the above posting. This position is also eligible to participate in our short-term incentive (bonus) plan.

For hourly positions, a shift premium may apply based on the assigned work schedule.

We provide eligible full-time employees with a comprehensive benefits package that includes medical/Rx, dental, and vision insurance options, along with applicable flexible and health spending accounts (FSA/HSA). In addition, we also offer options for life and AD&D insurance (basic and supplemental) along with short- and long-term disability insurance (basic and supplemental). Other supplemental benefit options include accident, hospital indemnity, and critical illness insurance along with identity theft protection.

Employees can take advantage of a 401(K)-retirement savings plan with company match, paid vacation, paid sick time, paid holidays, and education reimbursement. This comprehensive benefits package is designed to offer valuable support for you and your family’s health, financial security, and work-life balance. Specific benefits and eligibility may vary by location. For further information, please contact a member of our hiring team.

5331 Dansher Rd, Countryside, IL 60525, USA