Supervisor, Physician Practice

Jobtailor; Scottsdale (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Jobtailor is seeking a clinic operations leader to supervise non-physician staff and optimize daily workflows across multiple offices. You will train, coach and evaluate personnel, manage scheduling, and coordinate patient service areas to deliver high-quality care.

The role requires experience in a physician’s office or medical environment, strong communication, and organizational skills, plus credentials such as Medical Assistant/Nursing Assistant/LPN as applicable, and an Arizona Fingerprint

Qualifications

• Requires literacy, communication and math skills at the level of an Associate’s Degree.
• Certain assignments may require current certification as a Medical Assistant, Nursing Assistant or current LPN license.
• Requires at least two years experience in a physician's office or medical environment.
• Requires excellent communication and organizational skills.
• Arizona Fingerprint Clearance Card must be possessed at hire and maintained.
• An Arizona Criminal History Affidavit must be signed upon hire.

Responsibilities

• Supervises day-to-day activities of non-physician staff and ensures productivity.
• Monitors medical group operations and recommends procedural changes.
• Selects, trains, coaches, motivates, and conducts performance evaluations of staff.
• Schedules non-physician staff across offices.
• Oversees reception, scheduling, patient service areas, and related administrative functions.
• Acts as liaison between non-physician staff and physicians to ensure quality service.
• Maintains office policies and regulatory compliance.
• Assesses maintenance and equipment needs and coordinates repairs.
• Resolves facility issues and ensures supplies are stocked.
• Covers front or back office as needed.
• Possibly administers medications per policy and competency.

Skills

Staff Supervision

Operational Procedures

Patient Care Quality

Organizational Skills

Communication Skills

Coaching

Motivational Skills

Problem Solving

Role Model

Education

Associate’s Degree

Medical Assistant Certification

Nursing Assistant Certification

LPN License

Arizona Fingerprint Clearance Card

Tools

Business Information Systems

Job description

• Supervises the day to day activities of non physician staff, ensuring a high level of productivity.
• Continuously monitors the functioning of the medical group and recommends changes to operational procedures as necessary.
• Selects, trains, coaches, motivates, conducts performance evaluations, and directs the workflow of staff.
• Schedules non physician staff ensuring that staff is appropriately deployed among offices.
• Oversee all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas.
• Functions as a liaison between non physician staff and physicians to ensure effective service for patients.
• Serves as a role model and resource person for providing quality patient care and patient information as needed.
• Maintains office policies and procedures in accordance with physician requirements, facility and system policies and procedures, standard practices of the profession, and related regulatory requirements.
• Determines physical maintenance and equipment needs and repairs and coordinates internal or external resources.
• Resolves problems relating to the facility on a day-to-day basis.
• Ensures all areas are appropriately stocked and supplies are readily accessible.
• Covers front and/or back office functions.
• May also administer medications in accordance with established policies and procedures or as directed, and consistent with demonstrated competencies and state scope of practice.
• This position has a strong understanding of the daily workflow of the practice and functions autonomously to provide guidance to ensure quality patient experiences and efficient practice operations.

Requirements

• Requires a level of literacy, communication and math skills as normally demonstrated at the level of an Associate’s Degree.
• Certain assignments may require current certification as a Medical Assistant, Nursing Assistant or current LPN license.
• Requires a level of knowledge and ability normally demonstrated by at least two years experience in a physician's office or medical environment.
• Requires excellent communication and organizational skills.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.

Core Competencies

Demonstrates strong leadership in supervising non-physician staff, ensuring efficient operations and high-quality patient care. Possesses expertise in operational procedures, staff training, and compliance with regulatory requirements.

Highest-signal resume keywords

• Staff Supervision
• Operational Procedure Improvement
• Patient Care Quality
• Medical Assistant Certification
• Organizational Skills

ATS Optimization Keywords

Hard Skills

• Medical Office Operations
• Performance Evaluation
• Scheduling
• Patient Service Management
• Business Information Systems
• Medication Administration
• Regulatory Compliance
• Equipment Maintenance
• Clinical Workflow Management
• Supply Management

Soft Skills

• Communication Skills
• Coaching
• Motivational Skills
• Problem Solving
• Role Model

Certifications & Qualifications

• Medical Assistant Certification
• Nursing Assistant Certification
• LPN License
• Arizona Fingerprint Clearance Card

Industry Keywords

• Healthcare
• Behavioral Health
• Patient Care
• Medical Environment
• Physician Office