Supervisor, Physical Security Officer

Spectrum; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Spectrum is seeking a Supervisor, Physical Security Officer to lead and mentor onsite security officers across corporate campuses. You will implement security plans, supervise daily operations, and ensure safety for people and assets.

Responsibilities include scheduling, training, incident handling, and coordination with internal partners, with weekend coverage as needed. Strong English communication and a valid driver's license are required.

Qualifications

• 4+ years of Physical and/or Corporate Security experience required.
• Bachelor’s degree not required if experience is strong.
• Ability to read, write, speak and understand English.
• Must possess a valid Driver’s License and have reliable transportation.

Responsibilities

• Oversee daily security operations on-site and ensure adherence to security plans.
• Manage staffing, scheduling, and payroll processes.
• Coordinate with internal business partners and respond to incidents.
• Train team members and perform quality assurance on security activities.
• Review incident reports and drive corrective actions as needed.

Skills

English Proficiency

Leadership

Security Operations

Scheduling

Incident Reporting

Communication

Education

Associate's degree or higher in Business Management or Criminal Justice

Tools

RS2 Access Control

Video Surveillance

Guard Tour Systems

MS Office

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to manage a team of onsite security officers, ensuring a safe and secure work environment across corporate campuses? As a Supervisor, Physical Security Officer at Spectrum, you will protect people, assets, and information by maintaining order and safeguarding Spectrum's interests.

In this role, you will oversee the professional operation and quality assurance of your team. This includes scheduling, training, managing, and executing security plans. You will effectively handle multiple priorities, complex situations, and a dynamic team, being prepared to step into the manager's role when needed.

How You’ll Make an Impact

• Conduct all aspects of the daily security operations on-site including execution of the overall security plan
• Review, manage, and closeout incident reports
• Coordinate and liaise with internal business partners
• Assist in the preparation of security surveys and post orders
• Coordinate effective staffing, scheduling, and payroll management
• Ensure that required security training is conducted, completed, monitored, and measured
• Make recommendations for positive and negative personnel actions for those under their direct supervision.
• Serve as backup to physical security officer positions when needed to ensure coverage is maintained, including irregular hours and weekends
• Occasional supervision of special events on and off campus

Working Conditions

• Office environment
• Willing to work irregular hours and weekend as needed
• Major activity, including walking and standing for significant periods of time

What You’ll Bring to Spectrum

Required Qualifications

• Education
  • Associate's degree or higher in Business Management, Criminal Justice, or related field or equivalent work experience (4+ Years in Corporate Security)
• Experience
  • 4+ years of Physical and/or Corporate Security related experience
• Skills
  • Ability to read, write, speak and understand English
  • Ability to identify critical issues quickly and accurately, and employ appropriate measures
  • Ability to operate radio or telephone equipment and/or console monitors
  • Ability to interact cordially and communicate with the public
  • Ability to successfully complete all training required for the position
  • Ability to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
  • Ability to develop and implement processes
  • Ability to assess and evaluate complex situations effectively
  • Must possess a valid Driver’s License and have access to reliable transportation
  • Must be willing and able to work flexible schedules
  • Consistently display a professional and positive attitude
  • Direct experience working with access control systems (preference for RS2), guard tour, video systems or other security-related technology
  • Demonstrated proficiency using office software/computer skills (re: MS Office, PPT, Visio, and Excel)

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Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.