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Baptist Health in Miami is seeking a Supervisor of Laboratory Technical Support Services to organize and coordinate the Technical Support Department's activities across Phlebotomy, Lab Processing, and Outpatient Lab Services. You will ensure quality, timely, and efficient laboratory blood collection and distribution, leading the shift with independent judgment and adherence to SOPs.
As a leader, you will hire, schedule, and evaluate staff, coordinate with other shift supervisors, and maintain
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.
At Baptist Health, we're committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a 'grow our own' philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:
Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.
Organize and coordinate the activity of the Technical Support Department (Phlebotomy, Lab Processing, Send out testing and Outpatient Lab Services) to provide quality laboratory services to patients and medical staff. The Supervisor of Laboratory Technical Support Services ensures accurate, timely, and efficient laboratory blood collection and distribution via independent judgment, adherence to standard operating procedures, and positive interaction with the healthcare team leads the shift’s lab team with confidence, meeting the employees’ needs to do their work effectively coordinates activities with other shift supervisors, so as to assure seamless transitions between shifts is a leader – and accountable – in the quality assurance and improvement for designated laboratory areas and is responsible for all aspects of employee leadership including hiring, disciplinary action, scheduling, performance evaluation, and competency checks. Performs phlebotomy as required. Interacts with patients from neonate to geriatric.
Estimated salary range for this position is $59664.78 - $77564.21 / year depending on experience.
Degrees:
Licenses & Certifications:
Minimum Required Experience: 5 Years
EOE, including disability/vets