Supervisor Pharmacy Services Hospital

Franciscan Health; Crawfordsville (IN); On-site; USD 120,000 - 150,000; Full time

Job summary

Franciscan Health Crawfordsville Campus is seeking a Supervisor Pharmacy Services to lead hospital pharmacy operations, ensuring staff are trained and the drug distribution system runs efficiently.

The role involves program oversight, policy compliance, and collaboration with HR and patient financial teams to optimize performance and patient care.

Qualifications

• Required Bachelor's Degree Pharmacy.
• Preferred Doctorate PharmD.
• 3 years progressive hospital pharmacy practice experience.

Responsibilities

• Addresses and resolves patient/provider questions regarding operations and policies.
• Ensures compliance with department policies and applicable regulations.
• Contributes to department goals, productivity, quality and reporting.
• Identifies opportunities for process improvement in drug distribution.
• Supervises staff performance and provides feedback and recommendations.
• Collaborates with Human Resources on recruitment, orientation and evaluations.
• Supports POS collections and explains patient cost share with counselors.

Skills

Supervisory experience

Regulatory compliance

HR collaboration

Education

Bachelor's Degree Pharmacy

PharmD preferred

Job description

Franciscan Health Crawfordsville Campus

1710 Lafayette Rd Crawfordsville, Indiana 47933

The Supervisor Pharmacy Services Hospital serves as the primary resource for pharmacist, technician, and support staff in the department. The position ensures that technical personnel are well trained and competent in their responsibilities, and that the drug distribution system operates as effectively and efficiently as possible. Additional responsibilities include identifying areas for improvement related to drug distribution, the pharmacist and technician practice model and day-to-day pharmacy operations, and making appropriate, informed decisions or recommendations to address these areas.

WHO WE ARE

With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

• Addresses and resolves patient and provider complaints arising from the registration, billing or collection processes; provides answers to patients and provider questions regarding operational policies and procedures.
• Ensures compliance with system and department policy and procedures, as well as the rules and regulations for any outside government regulatory agency, including the processing of appropriate forms and paperwork.
• Contributes to the overall team effort of achieving the department financial and operational goals; meets productivity standards, quality review expectations, unit specific goals, and reporting requirements as assigned.
• Identifies and/or participates in opportunities for department growth and process improvement.
• Supervises the work of others, and manages the performance of individuals through feedback and recommendations.
• Builds and maintains relationships with other practices and departments; collaborates with Human Resources on recruitment, hiring, orientation, performance evaluations, and corrective action.
• Creates and sustains a culture in the practice that reflects the Franciscan Mission and Values.
• Supervise and support the requests of Point of Service (POS) collections for copay, pre-payment and outstanding balances; assist coworkers in effort to contact Financial Counselors and/or Customer Service, for further explanation/education on the patient cost share, payment plans, and charity options.
• Supervise and support coworkers to appropriately note in EPIC, when patient is unable to make payment for copay, pre-payment or outstanding balance.

QUALIFICATIONS

• Required Bachelor's Degree Pharmacy
• Preferred Doctorate PharmD
• 3 years progressive hospital pharmacy practice experience with documented success in a hospital or integrated healthcare system, managed care, and/or hospital environment with broad clinical, operational, and regulatory practical experience. Required
• Registered Pharmacist (RPh) - State Licensing Board Required

TRAVEL IS REQUIRED:

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.