Supervisor, Pharmacy Operations

aoncology; Fort Myers (FL); On-site; USD 32,222 - 75,982; Full time

Job summary

AON Pharmacy in Fort Myers, FL is seeking an operations-minded leader to support day-to-day pharmacy operations and ensure adherence to policies and procedures. You will supervise and train staff, drive quality assurance, and help maintain effective workflow across multiple sites as needed.

The role requires a Florida Pharmacy Technician license, PTCB certification, and at least two years of supervisory experience in a pharmacy setting.

Qualifications

• Education: HS diploma required; AA/BA/BS preferred.
• Experience: 2+ years in management or supervisory role preferred.
• Pharmacy leadership and knowledge of specialty pharmacy required.
• Strong critical thinking, planning and time management skills.
• Excellent interpersonal, diplomacy and conflict management abilities.
• Clear written and oral communication skills.
• Strong customer focus and collaboration with stakeholders.
• Self-management and ability to work remotely when required.
• Leadership: ability to coach and mentor staff and lead projects.
• HR management: staff coaching, performance, and policy adherence.
• Computer skills in MS Office; CPR+ experience preferred.
• Florida Pharmacy Technician license and PTCB certification; valid driver's license.

Responsibilities

• Support the Operations Manager in daily pharmacy operations oversight.
• Enforce compliance with prescription processing, policies and procedures.
• Supervise and train staff; ensure quality assurance and performance.

Skills

Leadership & Mentoring

Critical thinking

Communication skills

Interpersonal effectiveness

Customer service

Self-management

Time management

Problem solving

Organizational awareness

Collaboration

Education

HS diploma

AA/BA/BS preferred

Active Florida Pharmacy Technician license

PTCB certification

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

CPR+ (Complete Patient Records)

Job description

Location: AON Pharmacy

Pay Range: $43,222.40 - $75,982.40

Responsibilities

Responsible for supporting the Operations Manager in the oversight of managing the day-to-day pharmacy operations and overall compliance. This includes implementation and enforcement of prescription processing, policies and procedures, supervision and training of staff and quality assurance.

Qualifications

• Education: HS diploma required. AA, BA or BS preferred.
• Previous Experience: Minimum 2 years management or supervisory experience in a similar work environment preferred. Demonstrable knowledge of pharmacy, specialty pharmacy and leadership required.
• Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision‑making, planning, time management and organizational skills. Must be detail oriented with the ability to exercise independent judgment.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
• Communication Skills: Effective communication skills (oral, written, presentation), an active listener, and effectively provides balanced feedback.
• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
• Self‑Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self‑motivated and self‑starter with ability to work independently with limited supervision. Ability to work remotely effectively as required.
• Must be able to work effectively in a fast‑paced, multi‑site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Leadership and Mentoring: Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment.
• Human Resources Management: Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation.
• Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. Experience with CPR+ (Complete Patient Records), preferred.
• Active State of Florida Pharmacy Technician license and Pharmacy Technician certification (PTCB).
• Valid state Driver’s License for travel to satellite offices and off‑site meetings.
• Travel: Minimal (occasional conferences).
• Standard Workdays/Hours: Monday to Friday 8:30 AM – 5:00 PM, evenings and weekends as required.