Supervisor, Pharmacy Care Delivery, Acute Care Pharmacy

Kaiser Permanente; California (MO); On-site; USD 225,000 - 260,000; Full time

Job summary

Kaiser Permanente Fontana Medical Center in Fontana, CA, seeks a Team Leader/Supervisor for Inpatient Pharmacy to oversee drug therapy delivery and operational performance across inpatient settings, supervise staff, and ensure compliance with quality standards.

You will collaborate with physicians, nurses, and center leadership to align practices, maintain formulary records, update compounding master formulas, and guide cost‑effective prescribing while safeguarding patient safety.

Qualifications

• Doctorate of Pharmacy or equivalent; PGY1 residency required at hire or two years of pharmacist experience.
• Pharmacist license in California required at hire.
• NPI required within six months of hire.

Responsibilities

• Oversee drug therapy and pharmacotherapeutic guidelines across inpatient teams.
• Provide complex pharmacy education to improve patient care and prescribing practices.
• Ensure compliance with DEA, HIPAA and other regulatory requirements.
• Lead staff meetings and coordinate cross-functional activities with physicians and nurses.

Skills

Leadership

Communication

Decision Making

Team Building

Problem Solving

Strategic Thinking

Education

Doctorate of Pharmacy

PGY1 residency

Pharmacist License (California)

National Provider Identifier

Job description

Job Summary:

In addition to the responsibilities listed below, this position is also responsible for completing moderately complex tasks to achieve Pharmacy strategic priorities and goals across all inpatient pharmacy practice settings; supervising inpatient operational performance across the assigned service area; supervising, resolving, and guiding task completion for delivery of pharmaceutical care, service, and operations to utilize and integrate centralized support services and technology; ensuring team aligns to quality of pharmaceutical care and services across practice settings, with focus on inpatient pharmacy, and assure regulatory and corporate compliance; overseeing team to evaluate consistent deployment of processes and tools to measure and ensures the quality of pharmaceutical care, operations, and service; managing teams work on appropriate use of pharmaceuticals, consistent implementations of drug use initiatives, and support of care management initiatives; maintaining relationships with medical center leaders and staff (e.g., lab, nursing, physician partners/providers) to provide pharmaceutical consultative advice, oversight, and monitor execution of practices; creating agendas and beginning to facilitate staff meetings, clinical practice meetings, and staff huddles to ensure alignment across teams; updating and revising compounding master formulas, manage formulary dispensing records and templates in Pharmacy dispensing programs; and guiding team, approving, and reviewing medication, supplies, recharges, and inventory to ensure drug availability and mitigate supply shortages.

Essential Responsibilities:

• Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
• Leads team to carry out implementation and development of drug therapy by: overseeing efforts for proper drug use management across a team; teaching team members how to create moderately complex content regarding utilization of medicine; collaborating with senior health care providers to gather relevant sources on potential changes within the market and upcoming new drugs; collaborating across teams/functions to provide input and oversee standard pharmacotherapeutic drug regimen guidelines and trainings; guiding team to ensure members, patients and/or healthcare providers understand appropriate use, application, and interactions of prescribed medication and provides drug information to relevant healthcare providers; driving application of strategies to ensure achievement of member financial and therapeutic objectives; and evaluating teams reports of member data to assess plan outcomes and carrying out action plans to affect change.
• Oversees drug education and training efforts by: proactively supervising team to provide complex pharmacy and provider education to positively impact patient compliance and prescribing practices.
• Provides pharmaceutical patient care and drug therapy by: managing productive relationships with care providers and members; organizing teams workflow and execution of comprehensive pharmaceutical information e.g., drug therapy, adverse effects, compliance, appropriate use, and handling); leading team to research, organize, identify issues, and/or recommend patient‑specific drug therapy plans while evaluating progress of therapy through interviews, physical assessment, patient education and clinical laboratory monitoring, independently; modeling, collecting, analyzing, identifying trends, and/or presenting therapeutic workflow outcomes to health care providers to collaboratively identify drug plan improvements, independently; leading implementation process, evaluating, and reporting utilization, as appropriate, of targeted medications and medication classes, strategizing novel work to assure safe, rational and cost‑effective prescribing; supervising the development, implementation, and analyzation process of clinicians or department‑level decisions, support, and feedback utilizing tools driving support for the drug use process; and supervising improvements to and coordination of complex pharmaceutical care and optimal utilization of resources to and from hospital, acute, and ambulatory patient‑care settings.
• Leads team to monitor services in compliance with state and federal laws, all regulatory bodies, established quality standards and organizational service standards by: supervising adherence to all regulatory rules and regulations (e.g., Drug Enforcement Administration [DEA], State Board of Pharmacy, Health Insurance Portability and Accountability Act [HIPAA]) and relevant internal regional and national policies; ensuring team and self are up to date with policies and procedures and performs in accordance with applicable regulatory requirements and accreditation standards as they relate to the assigned department; encouraging reporting, conducting investigations of, responding to, and resolving escalated member inquiries and concerns from team; and supervising team to collaborate with physicians, other medical professionals, and health plan personnel to assess, resolve, and assure quality and process outcome measures.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Constructive Feedback
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Strategic Thinking
• Team Building
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Sterile Compounding Quality and Regulatory Adherence
• Commercial Customer Quality
• Confidentiality
• Cost Optimization
• External Health Care Compliance
• Service Focus
• Stakeholder Management

Minimum Qualifications:

• Doctorate of Pharmacy or equivalent degree (e.g., Bachelors of Pharmacy from a School of Pharmacy) AND completion of a Post-Graduate Year 1 (PGY1) residency at time of hire OR Doctorate of Pharmacy or equivalent degree (e.g., Bachelors of Pharmacy from a School of Pharmacy) AND minimum two (2) years of experience as a Pharmacist and/or Pharmacist Intern in pharmacy or a directly related field.

• Pharmacist License (California) required at hire

• National Provider Identifier within 6 months of hire

Preferred Qualifications:

• Post-Graduate Year 2 (PGY2) residency or fellowship.
• Board Certified (e.g., Pharmacotherapy Specialist (BCPS)).

Primary Location:

California,Fontana,Fontana Medical Center

Scheduled Weekly Hours:

40

Shift:

Variable

Workdays:

Mon, Tue, Wed, Thu, Fri, Sat, Sun

Working Hours Start:

12:01 AM

Working Hours End:

11:59 PM

Job Schedule:

Full-time

Job Type:

Standard

Employee Status:

Regular

Worker Location:

Onsite

Employee Group/Union Affiliation:

NUE-SCAL-01|NUE|Non Union Employee

Job Level:

Team Leader/Supervisor

Department:

Fontana Medical Center - New - Inpatient Pharmacy-2 - 0801

Pay Range:

$225000 - $259600 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel:

Yes, 15 % of the Time

• Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
• Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
• Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.