Supervisor Pharmacy Billing

SelectQuote, Inc.

United States

On-site

USD 34,000 - 39,000

Full time

8 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

Retirement Plan with Match

Tuition Reimbursement

Wellness Resources

Employee Assistance Program

Job summary

SelectQuote, Inc. is seeking aBilling Supervisor for its SelectRx operations to oversee daily pharmacy billing and revenue posting. You will address customer questions while maintaining a high standard of accuracy and confidentiality in all transactions.

The role requires 3–5 years in billing or accounting with 1–3 years of supervisory experience, plus PTCB/NHA certification and IN/PA licensure. Local benefits and a collaborative team environment are offered.

Qualifications

3–5 years of Billing system or accounting experience.
1–3 years supervisory experience.
PTCB or NHA certification required.
Indiana and Pennsylvania Pharmacy Technician licenses required or obtainable before start date.

Responsibilities

Oversees daily billing activity and ensures proper procedures.
Verifies and reconciles all pharmacy deposits.
Processes claim rejections accurately and timely.
Validates revenue reports for accuracy.
Provides training and support to billing staff.
Maintains client and company confidentiality and HIPAA compliance.
Advises management on billing problems and improvements.
Ensures trainees gain knowledge to perform daily tasks.

Skills

Billing & accounting

Interpersonal comm.

Detail oriented

Problem solving

Team leadership

Analytical thinking

Confidentiality

HIPAA knowledge

Education

Pharmacy Technician Certification (PTCB or NHA)

State Pharmacy Tech licenses (IN & PA)

Job description

Company Overview

Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property.

SelectRX, a subsidiary of SelectQuote, is prioritizing important population health initiatives focused on actively managed, high-touch patient experience by improving patient engagement and health literacy, simplifying the healthcare journey and facilitating better healthcare options through value-based partnerships.

SelectRX is a high touch, technology-driven specialized medication management pharmacy. We engage virtually with patients to ensure accurate prescription records are maintained in order to achieve improved prescription drug adherence. SelectRX does this by providing a personalized clinical approach driven by a robust technology platform to track adherence with a world-class pharmaceutical packing and distribution facility.

About the Role

Accurate and timely collection posting and billing of pharmacy revenue. Address customers' questions and concerns and market the positive image of SelectRx throughout the local communities.

Supervisory Responsibilities:

This position has direct supervisory responsibilities.

Essential Duties and Responsibilities:

Oversees daily billing activity to ensure proper procedures and processes

Verifies and reconcile all pharmacy deposits

Spots errors and follow procedures.

Processes claim rejections accurately and in a timely manner

Validates revenue reports for accuracy

Always maintains confidentiality in dealing with all clients and company information. Does not inappropriately access listen to or distribute any sensitive information or allow others to do so.

Provides support and continued training to billing specialists

Performs duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy, respect, enthusiasm and positive attitudes in work situations with clients, peers and visitors; maintains client and associate confidentiality

Individual is responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions as well as the associate handbook

The position may be requested to perform job-related tasks other than those stated in this description as directed by the Pharmacy Manager

Ensures that trainees acquire the knowledge and skill to perform daily tasks

Analyzes and resolves work problems or assists associates in solving work problems

Advies management on problems relating to billing

Encourages, enables, empowers and equips billing staff

Skills/Abilities:

Service oriented with a high degree of interpersonal communication and organizational skills.

High attention to detail, quality problem solving and organization

Displays a future-focused mindset aimed at bringing ideas and solutions to team challenges

Strong analytical and critical thinking skills

Ability to identify and delegate team tasks

Demonstrates appropriate written and oral communication skills

Strong team player

Ability to keep track of multiple tasks

Reliable outgoing and highly effective at relating to others

A professional attitude is a must

Ability to effectively interact with all levels of management associates clients and general public

Proficiency in reading writing and speaking is required

Understands and maintains confidentiality regarding patient medications and illnesses (HIPPA)

Education and Experience:

3-5 years of relevant Billing system or accounting technical experience required

1-3 years of supervisory experience required

Certificates/Licenses/Registration:

Pharmacy Technician Certification required (PTCB or NHA)

Indiana and Pennsylvania State Pharmacy Technician license required, or willing to obtain before start date.

Physical Requirements:

Work is performed indoors with potential for exposure to safety and health hazards related to a home office environment. Could periodically travel to other office and operational sites. Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

At this time SelectQuote does not hire applicants who solely possess temporary work visas requiring employer sponsorship of any kind including but not limited to OPT, H-1B, L-1, O-1, TN, F-1, J-1, E-3, etc.

SelectQuote Insurance Services does not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Our Benefits

The Compensation for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

We are proud to offer the following benefits: