SUPERVISOR, PATIENT DINING

Compass Healthcare; Mentor (OH); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Flexible Spending Accounts (FSAs)

Job summary

Compass Healthcare seeks a full-time Supervisor for Patient Dining at Cleveland Clinic, Mentor. The role includes coordinating food service activities and ensuring quality customer service.

Ideal candidates will have supervisor experience and can handle dining logistics effectively. Benefits include health insurance and retirement plans. Opportunities for growth and a commitment to quality are hallmarks of this position.

Qualifications

• Supervisor experience required.
• Serv Safe certification preferred.
• Experience in patient dining or food service is favorable.

Responsibilities

• Coordinates activities of food-service employees.
• Creates an enjoyable dining experience.
• Oversees food preparation and service.

Skills

Supervisor experience

Serv Safe

Patient dining

Food service

Hospitality experience

Job description

Job Overview

• We have several openings for a full-time SUPERVISOR, PATIENT DINING position.
• Location: Cleveland Clinic - Mentor - 8300 Norton Parkway, Mentor, OH 44060. Note: online applications accepted only.
• Schedule: Full‑Time; Morning or Evenings and every other weekend. Some holidays. Open availability from 7am‑7pm
• Requirement: Supervisor experience required. Serv Safe, patient dining, food service, or hospitality experience preferred.
• Pay Range: $20.00 per hour to $22.00 per hour.

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, taking responsibility for our commitments, and believing in helping one another achieve more together by realizing our unlimited potential.

Job Summary

Coordinates activities of other food‑service employees. Creates an enjoyable dining experience for customers, staff and visitors.

Essential Duties and Responsibilities

• Provides quality customer service by providing one‑on‑one attention to detail.
• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
• Helps plan menus.
• Ensures timely, efficient meal service; supervises serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
• Determines work procedures, prepares work schedules and expedites workflow.
• Uses proper systems for completion of required daily/weekly/monthly reports such as inventory‑cash reports, production records, payroll and time‑keeping.
• Responsible for proper cash handling as established by the Food Accounting Manual (deposits – petty cash – change funds).
• Orders food and other necessary supplies from approved sources or purveyors.
• Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
• Develops sanitation schedule and ensures food‑service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
• Issues written and oral instructions.
• Helps select and orient employees; oversees staff training in areas of responsibility.
• Performs other duties as assigned.

Benefits For Our Team Members

• Full‑time and part‑time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
• Full‑time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

For positions in Washington State, Maryland, or to be performed remotely, please consult the following link for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug‑free workplace.