SUPERVISOR, PATIENT DINING

Compass Group USA; Garfield Heights (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Retirement plan

Health and wellness programs

Pet insurance

Legal services

Discount marketplace

Job summary

Morrison Healthcare, a Compass Group company, is seeking a Supervisor for Patient Dining in the Cleveland area. This role leads dining staff to deliver high-quality meals and exceptional patient service in a hospital setting.

The position requires prior supervision experience in food service or hospitality, with a focus on patient dining, quality control, and safety standards. Full-time opportunities available with competitive benefits.

Qualifications

• Requires supervisor experience.
• Experience in patient dining, food service or hospitality preferred.

Responsibilities

• Oversees and coordinates food service operations to meet company standards.
• Ensures timely and quality meal service and supervises dining staff.
• Responds to guest feedback and trains team members for consistent service.
• Maintains sanitation and safety in line with policy and regulations.

Skills

Supervisor experience

Customer service

Food service

Job description

Select how often (in days) to receive an alert:

• We have several openings for a full-timeSUPERVISOR, PATIENT DININGposition.
• Location: Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted only.
• Schedule: Mornings, Evenings, weekends and some holidays required.
• Requirement: Supervisor experience required. Patient dining, food service, or hospitality experience preferred.
• Pay Range: $18.00per hour to$20.00per hour.

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

Summary: Coordinates activities of other food-service employees. Creates an enjoyable dining experience for customers, staff and visitors.

Essential Duties and Responsibilities:

• Provides quality customer service by providing one-on-one attention to detail.
• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
• Ensures timely, efficient meal service; supervises serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
• Determines work procedures, prepares work schedules and expedites work flow.
• Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time- keeping.
• Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds).
• Orders food and other necessary supplies from approved sources or purveyors.
• Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
• Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
• Issues written and oral instructions.
• Help select and orient employees; oversees staff training in areas of responsibility.
• Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positionsare offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offerthe following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Morrison Healthcare maintains a drug-free workplace.