Supervisor - Pathways to Recovery

Community Connections; Washington (District of Columbia); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Generous PTO

Insurance benefits

401(k) plan

Educational assistance

Licensure reimbursement

Job summary

Community Connections in Washington, DC seeks a Supervisor to oversee the Pathways to Recovery (PTR) program. You will supervise two Case Managers, manage clinical and administrative functions, and ensure trauma-informed, recovery-oriented services for adults with serious mental illness and co-occurring disorders transitioning from incarceration to the community.

Responsibilities include program operations, fidelity to the PTR model, cross-system collaboration, and advancing quality improvement

Qualifications

• Minimum 5 years of behavioral health experience.
• Minimum 2 years of staff supervision experience.
• Demonstrated experience serving individuals with serious mental illness and co-occurring substance use disorders.
• Experience in community-based behavioral health settings.
• Knowledge of recovery-oriented and trauma-informed practices.
• Experience working with justice-involved populations.
• Understanding of criminal justice systems, diversion strategies, and reentry services.
• Experience with grant-funded programs and program evaluation.
• Experience collaborating with criminal justice agencies and community partners.
• Effective verbal, written, and presentation skills.

Responsibilities

• Provide weekly supervision for Case Managers.
• Monitor documentation quality, clinical performance, and compliance.
• Lead program operations and fidelity to PTR model.
• Coordinate startup, training, and planning activities.
• Monitor engagement, retention, housing stability, and outcomes.
• Collaborate with partners and evaluators on implementation.

Skills

Behavioral health experience

Staff supervision

Criminal justice knowledge

Grant-funded programs

Community-based care

Trauma-informed care

Recovery-oriented practices

Communication skills

Education

Master's degree in Social Work

LICSW / LPC license eligible

Job description

801 Pennsylvania Ave SE
Washington, DC 20003, USA

Description

POSITION TYPE: Hybrid

PAY RANGE: $ 75,000 - $95,000 depending on years of experience

POSITION SUMMARY

The Supervisor provides clinical, administrative, and programmatic oversight for the Community Connections' BMS Foundation-funded Pathways to Recovery (PTR): A Reentry Diversion Initiative. This two-year demonstration program is designed to strengthen continuity of behavioral healthcare for adults with serious mental illness and co-occurring substance use disorders transitioning from incarceration to community living, with the goals of improving recovery outcomes, reducing criminal justice involvement, and establishing a sustainable model of community-based reentry services. The Supervisor is responsible for implementing and maintaining fidelity to the PTR service model, including pre-release engagement, individualized transition planning, intensive support during the critical first 30 days following release, and continued services throughout the six-month post-release intervention period. The position supervises two Case Managers, maintains a limited direct-service caseload, oversees program operations, and ensures high-quality, trauma-informed, recovery-oriented, and culturally responsive services. Working collaboratively with the DC Department of Corrections, Department of Behavioral Health, Unity Health Care, Chestnut Health Systems, and other community partners, the Supervisor ensures coordinated service delivery, effective cross-system communication, and timely access to behavioral healthcare, housing, benefits, and recovery supports. The Supervisor is also responsible for monitoring participant enrollment, program outcomes, implementation of fidelity, data quality, and grant deliverables; supporting evaluation and continuous quality improvement; and contributing to organizational efforts to establish sustainable financing and opportunities for future program expansion. This position is contingent upon the continuation of grant funding.

KEY RESPONSIBILITIES

DIRECT SERVICE DELIVERY ~25%

• Maintain a small direct-service caseload, engaging with clients prior to release through six-month post-release service model, especially the first 30 days in the community.
• Conduct comprehensive assessments and develop individualized recovery and transition plans.
• Provide intensive community-based services during critical transition periods.
• Conduct comprehensive biopsychosocial, behavioral health, risk, strengths, and needs assessments.
• Monitor participant stability and identify emerging behavioral health concerns.
• Respond to behavioral health crises and coordinate appropriate crisis interventions.
• Collaborate with behavioral health providers, crisis teams, hospitals, and emergency services when necessary.
• Develop and implement safety and crisis response plans.

SUPERVISION ~25%

• Provide weekly individual and group supervision with Case Managers.
• Review case presentations, assessments, services planning, risk management, and outcomes.
• Support staff development in trauma-informed care, motivational interviewing, recovery-oriented practice, forensic behavioral health, and Critical Time Intervention (CTI).
• Monitor documentation quality, clinical performance, and compliance with agency, regulatory, and funding requirements.
• Utilize measurement-based care and quality assurance data to strengthen clinical practice.
• Provide consultation for complex clinical, behavioral, and criminal justice-related cases.
• Develop and deliver staff training.
• Foster professional growth, resilience, and workforce retention.
• Support implementation of innovative supervision and workforce development technologies.
• Promote a culture of continuous learning and quality improvement.

PROGRAM MANAGEMENT ~25%

• Lead daily operations of the PTR program.
• Establish and monitor workflows for participant referral, enrollment, engagement, and transition planning.
• Oversee implementation program fidelity and ensure adherence to the PTR model.
• Coordinate startup, training, operational planning, and ongoing program refinement.
• Facilitate weekly supervision meetings and monthly quality improvement reviews.
• Participate in budget oversight and resource management activities as assigned.
• Monitor program performance indicators and outcomes.
• Monitor key metrics including engagement, retention, housing stability, hospitalization, crisis utilization, and criminal justice outcomes.
• Support implementation of measurement-based care, technology-enhanced supervision tools.
• Collaborate with research and evaluation partners e.g., Chestnut Health Systems regarding implementation monitoring and program evaluation activities.
• Promote operational contributions to Medicaid sustainability, so the program can potentially continue beyond BMS Foundation funding.

COMMUNITY AND SYSTEMS COORDINATION ~25%

• Build and maintain collaborative relationships with: DC Department of Corrections, Department of Behavioral Health, Court and probation personnel, Criminal Justice Coordinating Council, Community behavioral health providers, Unity Health Care, Housing providers, Hospitals and emergency services partners
• Represent the program on stakeholder committees, task forces, and community forums.
• Participate in diversion, reentry, and behavioral health system planning initiatives.
• Promote continuity of care across criminal justice, behavioral health, health, housing systems.
• Use participant, family, stakeholder, and staff feedback to improve services.

PERFORMANCE INDICATORS

• Program enrollment and client engagement rates.
• Client continuity of care.
• Reduction in hospitalization and justice system involvement.
• Participant satisfaction and recovery progress.
• Documentation quality and regulatory compliance.
• Staff retention and development.
• Stakeholder satisfaction and partnership development.

In addition to role responsibilities, each staff member of Community Connections has the following responsibilities as a part of their employment:

• Models and reinforces Community Connections mission to provide behavioral health, residential services, and primary health care coordination for marginalized and disenfranchised women, men, youth, and children living in the District of Columbia, many of whom are coping with challenges including mental illness, addiction, and the aftermath of trauma and abuse.
• Models and reinforces Community Connections values of quality, innovation, respect, equity, and integrity daily.
• Reinforces Community Connection’s commitment to diversity, equity, and inclusion.
• Protects the privacy of our consumer’s protected health information by maintaining compliance with HIPAA and other relevant CC related IT security regulations.
• Completes and stays current on role specific and organizational wide training.
• Performs other duties as assigned on an as-needed basis.

DESIRED KNOWLEDGE & SKILLS

REQUIRED

• Minimum 5 years of behavioral health experience.
• Minimum 2 years of staff supervision experience.
• Demonstrated experience serving individuals with serious mental illness and co-occurring substance use disorders.
• Experience in community-based behavioral health settings.
• Knowledge of recovery-oriented and trauma-informed practices.
• Experience working with justice-involved populations.
• Understanding of criminal justice systems, diversion strategies, and reentry services.
• Experience with grant-funded programs and program evaluation.
• Experience collaborating with criminal justice agencies and community partners.
• Effective verbal, written, and presentation skills.

PREFERRED

• Master's degree in Social Work, Counseling, Psychology, or related field.
• LICSW, LPC, Psychologist, or other independent clinical license eligible to provide supervision in the District of Columbia.
• Experience with forensic behavioral health services, diversion programs, jail reentry, ACT, or community support services.
• Knowledge of SmartCare, CRISP, and measurement-based care frameworks.
• Strong clinical assessment and supervisory skills.
• Certification or training in trauma-informed care.
• Excellence in interdisciplinary collaboration and stakeholder engagement.
• Ability to analyze program performance data and implement quality improvement initiatives.
• Ability to lead program change and innovation initiatives.

COMMUNITY CONNECTIONS OFFERS GREAT BENEFITS INCLUDING:

• Generous PTO, including sick, vacation, and 9 paid holidays
• Medical, Dental, and Vision Insurance
• Medical and Dependent Flexible Spending Accounts
• Agency paid life insurance
• Employee paid Voluntary life insurance
• Employee Assistance Program
• 403(b) Retirement plan
• Educational Assistance
• CEU & Licensure Reimbursement
• Professional and leadership development to include supervision hours for those on track for clinical licensure

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.