Supervisor, Outside Sales (Bilingual Spanish)

Spectrum; San Diego (CA); On-site; USD 53,000 - 87,000; Full time

Job summary

Spectrum in the United States is seeking a dynamic leader for its Residential Connectivity Sales team. You will supervise daily operations, drive targets, and nurture a high-performing group focused on delivering exceptional customer experiences.

Responsibilities include recruiting and training staff, coaching performance, collaborating with other departments, and ensuring accurate payroll and commissions. Occasional travel and evening/weekend work are required.

Qualifications

• Bachelor’s degree in business or marketing or equivalent work experience.
• 2+ years of outside sales or related work experience.
• Willingness to travel and work evenings and weekends as needed.

Responsibilities

• Supervise daily operations of a residential sales team to achieve sales targets and grow customer base.
• Recruit, interview, hire and train Residential Connectivity Sales staff, ensuring team development and readiness.
• Set clear expectations and hold team members accountable for results, providing coaching and performance feedback.
• Assess training needs, identify knowledge gaps and implement development plans for the team.
• Collaborate with cross-functional teams to accomplish objectives and support business decisions.
• Oversee payroll approval and commission payments for accuracy and timeliness.
• Maintain up-to-date understanding of Spectrum product offerings, market trends and competitor activity.

Skills

Excellent communication

Customer-focused

Technical proficiency

Valid driver's license

Willingness to travel

Bilingual Spanish preferred

Education

Bachelor’s degree in business or marketing

Tools

CRM software

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking to lead a high-performing sales team that brings top-tier connectivity solutions to customers’ homes? At Spectrum, you’ll guide and inspire a dedicated group while driving results that shape the future of residential connectivity. This role is your opportunity to foster growth in others and create measurable impact for our customers and business.

How You’ll Make an Impact

• Supervise daily operations of a residential sales team to achieve sales targets and grow customer base
• Recruit, interview, hire and train Residential Connectivity Sales staff, ensuring team development and readiness
• Set clear expectations and hold team members accountable for results, providing coaching and performance feedback
• Assess training needs,identifyknowledgegapsand implement development plans for
• Residential Connectivity Sales Specialists
• Collaborate with cross-functional teams and departments toaccomplishobjectivesand support business decisions
• Oversee payroll approval and commission payments for accuracy and timeliness
• Maintain up-to-date understanding of Spectrum product offerings, market trends and competitor activity

Working Conditions

• Field and office environment withsignificant timespent outside
• Exposure to various weather conditions throughout the year
• Travel required between assigned territories and company facilities

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree in business or marketing or equivalent work experience

Experience

• 2+ years of outside sales or related work experience

Skills

• Ability to read, write,speakand understand English
• Excellent communication, interpersonal and organizational abilities
• Strong technical and computerproficiency
• Capability to travel using a reliable personal vehicle, including in adverse weather conditions
• Comfortable working outdoors for extended periods
• Familiarity with operating systems, consumer and commercial communications devices and software applications
• Willingness to work evenings and weekends as needed
• Accurate documentation skills
• Valid driver’s license, satisfactory drivingrecordand auto insurance
• Capability to lift and transport 10-20 pounds
• Ability to adjust focus andmaintainclose and peripheral vision
• Willingness to conduct door-to-door sales in local communities for extended periods
• Bilingual Spanish Preferred

Preferred Qualifications

Experience

• 0.5+ years of sales supervisory experience

Skills

• Understanding of direct sales practices
• Experience in consumer educationregardingproducts and services
• Knowledge of cable or telecommunications services

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $52,500.00 and $87,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $48,000.