Supervisor, Outpatient Pharmacy Care Delivery - KP Nevada

Kaiser Permanente; Reno (NV); On-site; USD 146,000 - 188,000; Full time

Job summary

Kaiser Permanente Reno is seeking a Pharmacy Team Leader who will supervise drug distribution, clinical activities, and retail expansion while aligning with regulatory standards and department budgets. The role involves collaboration with MOB and hospital leadership to drive quality, cost effectiveness, and strategic initiatives.

The position emphasizes developing staff, improving inventory processes, and ensuring safe, evidence-based pharmaceutical care for diverse patient populations in a

Qualifications

• PharmD required with licensure in Nevada or eligibility for licensure.
• Experience leading pharmacy teams and implementing strategic initiatives.
• Knowledge of regulatory standards (DEA, HIPAA, Board of Pharmacy) and cost optimization.

Responsibilities

• Oversee pharmacy services and drug distribution activities.
• Lead and develop the pharmacy team, ensuring compliance and quality.
• Collaborate with hospital leadership to implement formulary and budget initiatives.
• Monitor inventory, stocking optimization, and service levels.
• Ensure patient safety and effective medication use across settings.

Skills

Leadership

Pharmacy management

Regulatory compliance

Communication

Education

Doctorate of Pharmacy (PharmD)

Job description

Job Summary

In addition to the responsibilities listed below, this position is also responsible for modeling usage of standard strategies to provide pharmaceutical care using evidence based literature, drug initiative information, using standard protocols, policies, and procedures; collaborating, communicating effectively, and engaging with key stakeholders from MOB (i.e., Medical Office Building) and hospital leadership; reviewing and implementing educational materials, in parallel with formulary and clinical practice objectives; overseeing and working on inventory analyses for the development of stocking optimization models and internal inventory processes to optimize inventory; evaluating, reviewing, and optimizing inventory turns, service levels, inventory levels; overseeing team(s) and offering support when escalation is needed for specific drug therapy and patient populations; working alongside senior management to work on the development and implementation of pharmacy strategic initiatives; supervising and providing direction of the pharmacy services/activities/functions, including drug distribution, pharmacist clinical activities, retail business expansion, regulatory compliance; participating in designing, implementing, and evaluating systems, processes and methods designed to enhance quality, improve service, and enhance cost effectiveness; occasionally supports local Business Strategy & Finance leader on departmental budget and develops departmental budget in conjunction with senior management; ensuring financial performance targets in pharmacy are met; and being accountable for risks management and mitigation, monitoring and supporting that others are meeting compliance and regulatory standards as the PIC.

Essential Responsibilities

• Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
• Leads team to carry out implementation and development of drug therapy by: overseeing efforts for proper drug use management across a team; teaching team members how to create moderately complex content regarding utilization of medicine; collaborating with senior health care providers to gather relevant sources on potential changes within the market and upcoming new drugs; collaborating across teams/functions to provide input and oversee standard pharmacotherapeutic drug regimen guidelines and trainings; guiding team to ensure members, patients and/or healthcare providers understand appropriate use, application, and interactions of prescribed medication and provides drug information to relevant healthcare providers; driving application of strategies to ensure achievement of member financial and therapeutic objectives; and evaluating teams reports of member data to assess plan outcomes and carrying out action plans to affect change.
• Oversees drug education and training efforts by: proactively supervising team to provide complex pharmacy and provider education to positively impact patient compliance and prescribing practices.
• Provides pharmaceutical patient care and drug therapy by: managing productive relationships with care providers and members; organizing teams workflow and execution of comprehensive pharmaceutical information e.g., drug therapy, adverse effects, compliance, appropriate use, and handling); leading team to research, organize, identify issues, and/or recommend patient-specific drug therapy plans while evaluating progress of therapy through interviews, physical assessment, patient education and clinical laboratory monitoring, independently; modeling, collecting, analyzing, identifying trends, and/or presenting therapeutic workflow outcomes to health care providers to collaboratively identify drug plan improvements, independently; leading implementation process, evaluating, and reporting utilization, as appropriate, of targeted medications and medication classes, strategizing novel work to assure safe, rational and cost-effective prescribing; supervising the development, implementation, and analyzation process of clinicians or department-level decisions, support, and feedback utilizing tools driving support for the drug use process; and supervising improvements to and coordination of complex pharmaceutical care and optimal utilization of resources to and from hospital, acute, and ambulatory patient-care settings.
• Leads team to monitor services in compliance with state and federal laws, all regulatory bodies, established quality standards and organizational service standards by: supervising adherence to all regulatory rules and regulations (e.g., Drug Enforcement Administration [DEA], State Board of Pharmacy, Health Insurance Portability and Accountability Act [HIPAA]) and relevant internal regional and national policies; ensuring team and self are up to date with policies and procedures and performs in accordance with applicable regulatory requirements and accreditation standards as they relate to the assigned department; encouraging reporting, conducting investigations of, responding to, and resolving escalated member inquiries and concerns from team; and supervising team to collaborate with physicians, other medical professionals, and health plan personnel to assess, resolve, and assure quality and process outcome measures.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Constructive Feedback
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Strategic Thinking
• Team Building
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Commercial Customer Quality
• Confidentiality
• Cost Optimization
• External Health Care Compliance
• Service Focus
• Stakeholder Management

Minimum Qualifications

• Doctorate of Pharmacy or equivalent degree (e.g., Bachelors of Pharmacy from a School of Pharmacy) AND completion of a Post-Graduate Year 1 (PGY1) residency at time of hire OR Doctorate of Pharmacy or equivalent degree (e.g., Bachelors of Pharmacy from a School of Pharmacy) AND minimum two (2) years of experience as a Pharmacist and/or Pharmacist Intern in pharmacy or a directly related field.

• National Provider Identifier within 6 months of hire

• Pharmacist License (Nevada) required at hire

Preferred Qualifications

• Advanced Practice Pharmacist (APh).
• One (1) year of experience in a leadership role of a large matrixed organization.

Primary Location

Nevada,Reno,Fifth Street Medical Offices

Scheduled Weekly Hours

40

Shift

Day

Workdays

M-F

Working Hours Start

08:00 AM

Working Hours End

05:00 PM

Job Schedule

Full-time

Job Type

Standard

Employee Status

Regular

Worker Location

Onsite

Employee Group/Union Affiliation

NUE-NV-01|NUE|Non Union Employee

Job Level

Team Leader/Supervisor

Department

Reno 803 W 5th St - O/P Pharmacy 1st Floor-A/Main - 3841

Pay Range

$145600 - $188320 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel

Yes, 20 % of the Time

Equal Opportunity Employer Statement

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.