Supervisor OT Network Security - Cyber Security & TSOC

FirstEnergy; Akron (OH); Hybrid; USD 140,000 - 180,000; Full time

Job summary

FirstEnergy seeks a strategic leader for OT Network Security within Cyber Security Operations, reporting to the Manager of Cyber Security Technologies. You will guide engineers protecting FirstEnergy's OT networks and BES Cyber Systems, ensuring CIP alignment and rapid incident response.

Responsibilities include leading visibility tools, coordinating with IT Tx and OT partners, and maintaining platforms across substations, generation facilities, and data centers.

Qualifications

• Bachelor's degree in cybersecurity, computer science, information security, or similar discipline required.
• 7+ years of cyber security experience.
• Experience installing, configuring, and administering various cybersecurity network visibility tools.

Responsibilities

• Provide leadership across OT Network Security tools to ensure visibility and alignment with CIP standards.
• Supervise a team responsible for visibility into segmented OT networks via passive monitoring and telemetry.
• Maintain knowledge of platforms and devices used across substations, data centers, and OT/field locations.
• Coordinate staff to engineer and administer secure platforms supporting FirstEnergy’s objectives.
• Build relationships with OT partners to coordinate security activities without disrupting operations.
• Manage staff performance, development plans, and feedback.
• Respond to incidents 24/7 and coordinate support requests across the team.

Skills

Cyber security leadership

Network visibility tools

Incident response

OT/ICS security

NERC CIP compliance

Education

Bachelor's degree in cybersecurity, computer science, information security, or similar

Tools

Cybersecurity network tools

Job description

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

This position is within FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

This position's base reporting location is in Akron, Ohio with significant flexible work location opportunities. This position is within FirstEnergy's Cyber Security Operations and reports to the Manager of Cyber Security Technologies.

We're looking for a strategic, technically skilled leader to shape the future of OT Network Security. In this role, you will lead a team of engineers responsible for the operation of OT network traffic analysis and visibility platforms protecting FirstEnergy's realtime (OT) networks - including substations and other field/critical infrastructure locations - that ensure compliance with NERC Critical Infrastructure Protection (CIP) standards, specifically NERC CIP-015, for programmable electronic devices and networks within the OT environment in support of the electric grid. This role is responsible for responding to operational and cyber security incidents, including those affecting OT/ICS assets and BES Cyber Systems. This role works closely with IT Transmission Systems and other cybersecurity personnel.

Responsibilities Include

• Provides leadership across our suite of OT Network Security tools, ensuring that they are configured appropriately, have the proper visibility into our real-time network, and are adhering FirstEnergy to NERC CIP Compliance standards.
• Supervise a team responsible for providing visibility into the segmented operational technology networks through passive monitoring, network telemetry collection, communications analysis and intrusion detection supported by the IT Tx team for our OT/ICS environments.
• Maintain a high level of technical knowledge of the platforms supported by the team, including network protection devices and security postures deployed across substations, generation facilities, data centers, and other OT/field locations connecting servers, routers, and other Layer 3 devices.
• Experience in designing, building, and delivering automated access control solutions, i.e., least privilege and zero trust.
• Coordinate activities to maintain security platforms and applications with the latest firmware, software, and security patches.
• Assist the manager and director with coordinating team projects to engineer, design, configure, and administer platforms to deliver quality, secure, and functional solutions in support of FirstEnergy's business objectives.
• Partner with transmission and SCADA engineering teams on OT-related communications protocols (e.g., Modbus, DNP3, IEC 61850) and build/maintain working relationships with OT partners to ensure security activities are coordinated and non-disruptive to operations.
• Responsible for managing staff performance by setting objectives, goals, priorities, tracking performance and providing feedback. Assists in personal growth of staff through individual development plans, mentoring, coaching and stretch assignments.
• Respond and coordinate support requests and incidents that are received by the team. Assign work to team members and track progress.
• Act as first point of escalation for team's response to operational and security incidents 24/7
• Assist management with overseeing the complete lifecycle of all OT security-related technologies [JV1] [AB2] deployed at FirstEnergy from design, implementation, replacement, to retirement, including budgeting.
• Develop and maintain key relationships with vendors. Assist management with obtaining quotes for hardware, software, and services.
• Assist leadership with defining staff goals and managing performance against goals and priorities. Directs personnel actions in accordance with the company's guidelines and procedures.
• Ensure security-related systems meet all applicable regulatory requirements and adhere to cybersecurity policies.
• Willing and able to travel to corporate locations, on a frequent basis, in support of cyber security initiatives.
• Assist management with leading team's response to cyber security and operational incidents across FirstEnergy.

Qualifications

• Bachelor's degree in cybersecurity, computer science, information security, or similar discipline required, along with 7+ years of cyber security experience.
• Must have experience installing, configuring, and administering various cybersecurity network visibility tools.
• Ideal candidate will have direct experience working within a Cyber Security Ope