Supervisor, Operations (Shipping)

Conectiv Supply Chain Solutions, Inc.; Memphis (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Conectiv Supply Chain Solutions, Inc. seeks a Shipping Supervisor to lead outbound operations in a warehouse setting, ensuring on-time, accurate, and secure shipments to customers. You will drive operational excellence and supervise staff across lines to maintain high performance.

The role requires managing safety, quality, delivery, cost and inventory accuracy while coordinating internal and external resources, and adjusting to peak season demands with overtime as needed.

Qualifications

• Minimum 3 years in warehouse/shipping facility and 2 years in a leadership role.
• Strong leadership, communication and customer focus.
• Knowledge of warehouse management procedures and systems.
• Ability to adapt in peak seasons with overtime/weekend work.

Responsibilities

• Supervise outbound operations and lead the department.
• Coordinate policies and procedures to meet the 5 Points of Excellence: Safety, Quality, Delivery, Cost, Inventory Accuracy.
• Participate in daily operations meetings and provide daily STATS.
• Coordinate internal resources and third parties for project execution.
• Develop and maintain 5S and security standards.
• Address employee concerns and remove roadblocks to performance.

Skills

Leadership

Communication

Warehouse management

Problem solving

Education

HS Diploma

AA/AS

BA/BS

MBA/MS

PhD

Associates Degree

Tools

Warehouse management systems

Scanners

Office equipment

Job description

Summary/Objective:

The Shipping Supervisor is responsible for supervising outbound operations to ensure timely, accurate and secure product for shipment to our customers.

Essentional Functions:

• Responsible for strategically managing the department in compliance with company policies and vision
• Initiate, coordinate and enforce optimal operational policies and procedures
• Responsible for meeting goals in 5 key areas of measurement (A.K.A. 5 Points of Excellence) to include Safety, Quality, Delivery, Cost, and Inventory Accuracy as each relates to activities in the Pick Mod department.
• Participate in daily operations meetings providing daily STATS
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Assume/adopt resource/servant leadership style/approach in which goal is to properly use authority level to lift constraints/remove roadblocks preventing subordinate associates from realizing full potential.
• Regularly meet with subordinate associates to discuss metric results to include discussions on improvements needed to be implemented to reach higher levels of performance in all key areas.
• Help develop and maintain 5s and security standards.
• Embrace the company’s open-door policy to allow all employees to voice concerns for such issues to be easily resolved while in minor state.
• Review self and commit to improvements if subordinate associates seek other leadership assistance first.
• Be proactive in developing associates and understanding their skills and strengths and utilize such information to assign associates to specific lines/teams to result in good chemistry between team members that is required to reach the highest possible performance levels across all assigned lines.
• Must be flexible to work the hours required of this position, particularly in peak season including overtime and weekend duties.
• Be present, attentive, and prepared in all pre and post shift meetings to receive and facilitate thorough work updates and instructions.

Required Education and Experience

HS Diploma/GED

AA/AS

BA/BS

MBA/MS

PHD
or equivalent combination of education and experience

Associates Degree or equivalent combination of education and experience

• Minimum 3-year experience in warehouse/shipping facility and 2-years in a leadership role

Additional Qualifications

• Leadership skills and ability to manage staff
• Excellent communication skills
• Expertise in warehouse management procedures and systems
• Demonstrated customer focus, deadline sensitivity, organization skills, flexibility, relationship building skills, problem solving and demonstrated support for new ideas, suggestions, and changes

Supervisory Responsibilities

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Work Environment

• Primarily operates in a warehouse environment.
• Requires flexibility to adapt between warehouse floor activities and administrative tasks.
• Regular use of office equipment, tablets, scanners, and related tools.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Travel

• No travel is expected for this position.

Other Duties

Please note this Job Profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

CONECTIV IS AN EQUAL OPPORTUNITY EMPLOYER

We comply with all Federal, State and Local law prohibiting discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state or local law

2nd Shift