Supervisor, Operations Services

ONE Gas, Inc.; Overland Park (KS); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision packages

Paid Time Off

401(K) with matching

Profit Sharing

Life Insurance

Job summary

ONE Gas, Inc. seeks a Field Operations Supervisor to oversee field customer service and distribution system operations in the Overland Park area.

You will supervise crews, coordinate pipeline projects, and ensure safety and regulatory compliance to deliver reliable service to customers. The role requires substantial gas distribution experience, strong leadership, and the ability to manage equipment, workloads, and field reporting.

Qualifications

• Experience with and knowledge of construction, maintenance and operation of natural gas distribution systems.
• Ability to access computers and related software to manage field activities.
• Ability to apply basic math and algebra for field planning and reporting.
• Demonstrated coordination of projects for effective personnel and equipment use.
• Experience with safety procedures, emergency response, and customer service functions.

Responsibilities

• Supervise field customer service staff and operation of distribution systems and appurtenances.
• Oversee installation/operation of pipeline equipment including meters, regulators, and pressure controls.
• Inspect, evaluate, and recommend repairs or replacements of pipes and appurtenances.
• Schedule and conduct safety and training sessions for employees.
• Provide information and assistance to customers, contractors, inspectors, and officials as needed.
• Compile and verify information including operating activities, reports, budgets, and customer correspondence.
• Maintain regular attendance and perform additional duties as assigned.

Skills

Field supervision

Gas distribution knowledge

Safety procedures

Leadership

Communication

Education

Bachelor's degree in Engineering or related field

Tools

MAXIMO

GPS/Mapping

Job description

Supervises employees in field customer service and operation of distribution systems for a geographic area or metro service facility.

Responsibilities

Key Duties and Responsibilities

• Supervise employees in field customer service and operation of distribution systems and appurtenances including but not limited to:
  • Line extensions
  • Transmission/distribution lines
  • Purchasing and materials
  • Corrosion control
  • Leakage survey
• Oversee and inspect installation and/or operation of pipeline equipment and facilities including but not limited to:
  • Meter/regulator settings
  • Tapping/pressure control equipment
  • Storage tanks/scrubbers/dehydrators
  • Pressure tests (air, gas, water)
• Inspect, evaluate, and recommend whether to repair or replace pipe and appurtenances.
• Schedule and conduct safety and training sessions for employees.
• Provide information, consultation, and/or assistance to customers, contractors, inspectors, city/county/state officials, employees, and others relative to company activities, policies, and procedures.
• Compile, prepare, and/or verify information including but not limited to:
  • Operating activities
  • Completion reports
  • Accident reports
  • DriveCam reports
  • Employee documentation
  • Service cards/leak reports
  • MAXIMO
  • Department metrics reports
  • Various budget recommendations
  • Customer correspondence
  • O&M and capital budgets
• Regular and reliable attendance is required in performance of job.
• Employee may be required to perform additional duties as assigned.

Qualifications

Education Requirements

In addition to education, this role typically calls for seven to ten years of relevant experience. Minimum of five years’ relevant experience is required. Previous leadership experience is not required.

Experience

• Experience with and working knowledge of the construction, maintenance, appurtenances, and operation of pipeline systems related to natural gas distribution systems.
• Experience in use and function of tools and equipment applicable to position including accessing computers and related software.
• Application of basic math and algebraic formulas.
• Demonstrated ability to coordinate work projects for most effective use of personnel and equipment.
• Experience and training related to:
  • Distribution pipeline operation (specified by position)
  • Transmission pipeline operation (specified by position)
  • Company/governmental operating and safety procedures
  • Emergency response procedures
  • Communications skills
  • Customer service functions
• Demonstrated ability to monitor operations and situations to ensure compliance with safety policies, operator qualifications and procedures.
• Demonstrated ability to interact, advise, and communicate effectively.
• Demonstrated ability to train, direct, and/or supervise; working knowledge of personnel policies and procedures.
• Demonstrated ability to compile and prepare reports, recommendations, and correspondence.
• Demonstrated ability to read and interpret manuals, policies, procedures, permits, governmental regulations, engineering plans, maps, job specifications, reports, and correspondence.
• Demonstrated ability to read and write fluently in English.
  

Licenses and Certifications

Required applicable driver's license to travel to job sites throughout operating service area
Preferred CDL eligible in Kansas - must obtain CDL within 6 months

Preferred CDL in Oklahoma and Texas

Additional Requirements

• Mobility to travel in and around plant and office facilities and around job sites out-of-doors.
• Able to assist crew members in performance of routine and/or emergency activities such as construction and maintenance; leakage detection and repair; and corrosion control. Able to operate tools and equipment required.
• Communicate and/or exchange verbal and written information and instructions; conduct oral presentations.
• Visual abilities sufficient to perform job duties.
  

This job description is meant as a guideline for employees of ONE Gas, Inc. It is not a definitive or exhaustive description and consequently may not include all tasks or functions related to the position. This document does not create, and is not part of, an employment contract. Please note the position may change to meet the changing requirements of the business. Employees may be assigned duties either, in addition to or instead of, those set out in this document and the position is subject to further changes at management’s discretion.

About Us

ONE Gas provides natural gas distribution services to more than 2.3 million customers in Kansas, Oklahoma and Texas. Headquartered in Tulsa, Okla., its divisions include Kansas Gas Service, the largest natural gas distributor in Kansas; Oklahoma Natural Gas, the largest in the state; and Texas Gas Service, the third largest in the state in terms of customers.

Its largest natural gas distribution markets by customer count are Oklahoma City and Tulsa, Okla.; Kansas City, Wichita and Topeka, Kan.; and Austin and El Paso, Texas. ONE Gas serves residential, commercial, industrial, transportation and wholesale customers in all three states.

Inclusion & Diversity is a core value at ONE Gas. We know that every employee makes a difference and contributes to our success through their unique talents and abilities. We also acknowledge that we can accomplish great things by listening and learning from each other.

ONE Gas has great benefits! Here are just a few:

• Medical/Dental/Vision packages that fit your family's needs.
• Paid Time Off
• 401(K) plan that is 100% matched up to 6%.
• Profit Sharing contributions may also be made under the 401(k) Plan.
• Basic and Optional Employee Term Life Insurance.
• Education Assistance and Tuition Reimbursement.

The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of One Gas. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

ONE Gas, Inc., and its divisions will provide equal employment opportunity for qualified persons without regard to sex, race, religion, color, national origin, ethnicity, age, sexual orientation, gender identity or expression, disability, military status or genetic information or any other federal, state or local protected class.

Job Info

• Job Identification 10469
• Job Category Field Operations
• Posting Date 11/13/2026, 07:38 PM
• Apply Before 11/20/2026, 06:00 PM
• Job Schedule Full time
• Locations 11401 W 89th St, Overland Park, KS, 66214, US