Supervisor, Operations - Favorite Daughter, Madison Ave NYC

Favorite Daughter, Inc.; New York (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Growth opportunities

Team that feels like family

Job summary

Favorite Daughter, Inc. is seeking an Operations Supervisor to own the back-of-house operations and lead the stock team in a fast-paced retail environment. You will ensure smooth receiving, shelving, and inventory processes while supporting store leadership to keep the sales floor stocked and ready to shine.

You will coach a team, own processes, and see the direct impact of your work daily. This role combines hands-on leadership with organized operations in a dynamic fashion brand setting.

Qualifications

• 3+ years in stock, operations, or retail with supervisory experience.
• Ability to lead, coach, and motivate a team.
• Strong communication and organizational skills.
• Excellent time management with multiple priorities.
• Experience with inventory systems, POS, and Microsoft Office.
• Able to lift 50+ pounds and work a full retail schedule including nights, weekends, holidays.

Responsibilities

• Own the flow of merchandise from receiving to placement.
• Keep stockroom and shipping areas organized and audit-ready.
• Manage inventory accuracy through counts and transfers.
• Partner with store leadership to keep sales floor stocked.
• Back up sales team by providing product quickly during peak times.
• Support opening/closing operations and back-of-house readiness.
• Uphold Loss Prevention and safety standards.
• Greet customers on the sales floor and model professionalism.

Skills

Leadership

Communication

Time management

Organizational skills

Coaching / team motivation

Multitasking

Customer service

Tools

POS

Inventory systems

Microsoft Office

Job description

About Us

Operations Supervisor — Favorite Daughter

The engine behind a store that runs beautifully.

Favorite Daughter is the casually cool collection of wardrobe must-haves from sisters Sara and Erin Foster — the pieces people reach for again and again. Behind every perfectly stocked floor and every “yes, we have your size!” is a smooth-running operation. We’re looking for an Operations Supervisor to own that operation — leading the stock team, keeping the back of house humming, and making sure the sales floor always has what it needs to shine.

Specific Responsibilities Would Include

Why You’ll Love It Here

You’re the backbone of the store. You’ll lead the stock team, set the standard for how shipments flow and how the stockroom runs, and be the person management counts on to keep operations tight. It’s hands‑on and fast‑paced, but it’s also a real leadership role — you’ll coach a team, own processes, and see the direct impact of your work every single day.

A Day in Your World

• Own the flow of merchandise — overseeing shipment receiving, unpacking, processing, and product placement
• Keep the stockroom, storage, and shipping/receiving areas organized, efficient, and audit‑ready
• Manage inventory accuracy through counts, transfers, and RTVs, flagging discrepancies early
• Partner with store leadership to make sure the sales floor is always stocked and set to brand standards
• Back up the sales team by getting them product quickly and efficiently during peak times
• Support opening and closing operations, including receiving logistics and back‑of‑house readiness
• Uphold Loss Prevention and safety standards across all stockroom and operational processes
• Greet and engage customers when on the sales floor, and model professionalism for the team

Our Best Fit Candidate Would Have

You Might Be Our Favorite If You Have

• 3+ years of stock, operations, or retail experience, with some supervisory or team‑lead experience
• Proven ability to lead, coach, and motivate a team
• Strong communication, presentation, and organizational skills
• Excellent time management — you keep multiple priorities moving at once
• Comfort with inventory systems, POS, and the basics of Microsoft Office
• Availability to work a full retail schedule, including nights, weekends, and holidays, plus early receiving shifts
• The strength to lift and carry 50+ pounds
• $21.00 - $23.00 per hour
• An employee discount you’ll actually use, and a real path to grow with us
• A team that feels like family