Supervisor - Operations (2nd Shift Cutting)

CSS; Alsip (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

CSS in Alsip, IL is seeking a Supervisor - Operations to oversee multiple warehouse departments including receiving, picking, packing, shipping, and related activities. The role includes coaching associates, ensuring adherence to safety and company policies, and driving process improvements in a fast-paced warehouse environment.

The position reports to a Manager or Senior Manager Operations and requires at least 3 years in warehouse operations with leadership experience.

Qualifications

• High School Degree or Equivalent is required.
• Forklift certification is preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or obtain certification.

Responsibilities

• Coordinate employee work assignments to meet inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, completion, error rates, and related metrics; take corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Maintain accuracy of time, attendance, and performance records.
• Establish and monitor performance standards for warehouse functions (pick, pack, ship).
• Develop and document warehouse processes and training programs.

Skills

Team leadership

Warehouse operations

Inventory control

Communication

Problem solving

Forklift operation

Education

High School or GED

Job description

As the Supervisor - Operations, you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least 2 or more direct reports.You will comply with operational, audit, safety, and all other company policies. You will focus on meeting customer requirements. You will contribute to the development of processes and procedures.

Schedule

Monday-Friday, 12pm-9pm, with flexibility to support business needs

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements
• Direct achievement of performance objectives related to productivity, quality, service, and safety
• Monitor workflow, work completed, error rates and related metrics and takes corrective action
• Ensure procedures are observed, implemented, and enforced
• Confirm quality and inspection process is accurate and excess costs are eliminated
• Ensure safe working environment and follows safety regulations
• Maintain accurate time, attendance, and performance management records
• Maintain positive employee relations and morale
• Recommend performance management actions
• Assist in developing and documenting warehouse processes
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
• Process returned merchandise
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training

Qualifications

• High School Degree or Equivalent required
• Fork Lift Certification preferred
• 3 years warehouse and distribution operations experience
• 1 year experience leading warehouse associates
• Ability to operate a forklift or have the ability to obtain a forklift certification
• Strong knowledge of inventory control processes
• Knowledge of electrical, construction or mechanical products
• Strong communication and interpersonal skills
• Strong time management skills
• Basic computer skills
• Attention to detail
• Ability to learn and use business planning systems
• Resolve problems in a timely manner under stressful situations
• Comfortable working in a team environment
• Ability to operate hand and power tools and equipment
• Ability to anticipate and prepare for customer needs

Physical Expectations

• Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds.
• Work may require excessive bending or stooping.
• Employee required to climb ladders.
• Employee required to use hand tools.
• Employee uses heavy machinery (e.g., forklift, etc.).