Supervisor, Operations

DSV Air & Sea Inc.; Mississippi; On-site; USD 63,000 - 95,000; Full time

Job summary

DSV Air & Sea Inc. is seeking an Operations Supervisor in the USA to oversee day-to-day freight handling and ensure timely, compliant movements. You will coordinate with stakeholders, manage processes, and enforce safety and quality standards.

You will lead a team of freight handlers, prioritize workloads, and monitor performance to optimize efficiency. Strong leadership, organization, and WMS/TMS proficiency are required.

Qualifications

• Bachelor's degree in logistics, supply chain management, business administration, or related field.
• Minimum 3–5 years in freight operations or logistics with supervisory experience.

Responsibilities

• Lead and supervise a team of freight handlers and operational staff.
• Coordinate loading, unloading, and freight handling to meet deadlines.
• Ensure proper documentation, labeling, and packaging in compliance with regulations.
• Oversee inventory control processes, including cycle counts and reconciliation.
• Prepare operational reports and maintain accurate freight movement records.

Skills

Leadership

Team management

WMS knowledge

TMS knowledge

Communication

Organizational skills

Education

Bachelor's degree in logistics or related field

Tools

Microsoft Office

WMS

TMS

Job description

DSV - Global Transport and Logistics

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visitdsv.comand follow us onLinkedInandFacebook.

Location: USA - Newton, Scanlan Street

Division:Solutions

Job Posting Title: Supervisor, Operations

Time Type: Full Time

Summary

The Operations Supervisor is responsible for overseeing the day-to-day operations of freight handling, ensuring timely and efficient movement of goods. This role involves coordinating with various stakeholders, managing operational processes, and ensuring compliance with company policies and regulatory requirements.

Duties and Responsibilities

• Lead and supervise a team of freight handlers and operational staff.
• Assign tasks, provide guidance, and monitor performance to ensure efficient operations.
• Coordinate the loading, unloading, and handling of freight shipments.
• Ensure proper documentation, labeling, and packaging of goods in compliance with regulations.
• Plan and prioritize freight operations to meet customer demands and deadlines.
• Monitor workflow and adjust resources as needed to optimize efficiency.
• Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues.
• Ensure timely communication and resolution of customer concerns.
• Implement quality control measures to ensure accuracy and integrity of freight handling processes.
• Conduct regular inspections and audits to maintain high standards of service quality.
• Enforce safety protocols and procedures to promote a safe working environment.
• Conduct safety training and provide guidance on proper handling techniques.
• Oversee inventory control processes, including stock management, cycle counts, and reconciliation.
• Maintain accurate inventory records and ensure compliance with inventory management policies.
• Prepare operational reports, including performance metrics, inventory levels, and incident reports.
• Maintain accurate documentation of freight movements, including bills of lading and shipping manifests.

Educational background / Work experience

• Bachelor's degree in logistics, supply chain management, business administration, or a related field. Relevant certifications or training in freight operations management are advantageous.
• Minimum of 3-5 years of experience in freight operations or logistics roles, with demonstrated experience in supervisory or leadership positions.

Skills & Competencies

• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Knowledge of freight handling processes and regulatory requirements.
• Proficiency in using warehouse management systems (WMS) and transportation management systems (TMS).
• Strong communication and customer service skills.

Supervisory Responsibilities (if any)

• Supervise and mentor freight handling teams, including providing training, coaching, and performance evaluations.

Preferred Qualifications

• Certification in logistics or supply chain management (e.g., CLTD, CSCP).
• Experience with international freight operations and customs clearance processes.
• Knowledge of industry-specific regulations and compliance standards.

Language skills

• Fluent in English (oral and written).

Computer Literacy

• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint).
• Familiarity with warehouse management systems (WMS) and transportation management systems (TMS).

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $63,360.00 - $95,040.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.