Supervisor Operations

Lakeshore Recycling Systems; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Lakeshore Recycling Systems in Indianapolis is seeking an Operations Supervisor to oversee daily operations and safety for drivers and laborers. The role ensures efficient routing, staffing, and performance reporting within an environmentally responsible waste management framework.

You will lead safety initiatives, drive continuous improvement, and coordinate with the Operations Manager to ensure service excellence and compliance in a fast-paced setting.

Qualifications

• High school diploma or GED is required.
• Minimum 3 years of experience as Operations Supervisor, preferably from the waste management, manufacturing or trucking/transportation Industry
• Must have a commercial driver’s license (CDL) or willing to obtain one (if supervising drivers)
• Ability to multi-task
• Strong organizational, written, and verbal communication skills
• Must be a self-starter with a strong level of accountability
• Essential to be detailed oriented
• Upbeat and energized to complete tasks with a positive attitude
• Must work well under pressure
• Excellent Microsoft Word, Excel, PowerPoint, & Outlook Software Skills
• Ability to perform physical requirements of the job
• Ability to work in all weather conditions
• Experience with routine maintenance operations
• Fluency in Spanish is a plus

Responsibilities

• Oversee driver or laborer safety including safety training and incident reporting.
• Schedule shifts, plan for call-ins/no shows, and report department metrics and performance.
• Responsible for facility or route optimization and coverage at all times.
• Proactively evaluate and perform facility, area or route visits and assessments.
• Evaluate customer support and problem solving to find solutions to customer issues.
• Respond to unpredictable situations or problems throughout duties.
• Lead and supervise laborers or drivers within the assigned area and deliver feedback.
• Set a motivational tone and foster a positive work environment.
• Monitor performance and implement improvements to support departmental objectives.

Skills

Multi-tasking

Organizational skills

Written & verbal communication

Self-motivation

Attention to detail

Positive attitude

Pressure management

People leadership

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our safe and innovative approach to waste diversion, LRS thrives on the passion and innovation of our employees to preserve and sustain the beauty of the towns, neighborhoods and communities that we serve.We are excited to hire candidates that align with our Vision and Values: To become the safest, most innovative waste recycler in the world by redefining the way the world views waste.
Live Safety Serve With Passion Innovate Relentlessly Engage With Integrity Build Community Be Accountable

Job Description

The Operations Supervisor will oversee all operations activities within the assigned geographical area. This role is responsible for driver or laborer safety and operational efficiency. This role observes and analyzes the overall efficiency of the department to ensure things are moving smoothly as well as report findings to upper management as needed.

Reports To

Operations Manager

• Responsible for driver or laborer safety including safety training, safety planning, incident reporting, etc.
• Accountable for scheduling shifts, planning for call-ins/no shows, and reporting department metrics and performance
• Responsible for facility or route optimization and coverage at all times
• Proactively evaluate and perform facility, area or route visits and assessments
• If applicable, evaluate customer support and problem solving to find solutions to customer issues
• Respond positively to unpredictable situations or problems that can occur throughout their work responsibilities
• Responsible for leading and supervising laborers or drivers within the assigned facility or geographical area by continually evaluating performance and delivering feedback
• Respond positively to unpredictable situations or problems that can occur throughout work responsibilities
• Set a motivational tone and establish a high degree of optimism focused on employees in the work environment

Scope of Responsibility:

The Operations Supervisor is responsible for overseeing daily operations within an assigned geographic area, directly supervising drivers and/or laborers and ensuring safe, efficient, and compliant operations. This role has decision-making authority related to staffing, scheduling, route or facility optimization, and performance management, with a direct impact on productivity, safety outcomes, and service delivery. The position monitors operational performance, addresses issues in real time, and implements improvements to support overall departmental effectiveness and business objectives.

Requirements

Knowledge and Skill Requirements:

• High school diploma or GED is required
• Minimum 3 years of experience as Operations Supervisor, preferably from the waste management, manufacturing or trucking/transportation Industry
• Must have a commercial driver’s license (CDL) or willing to obtain one (if supervising drivers)

Education & Experience:

• Ability to multi-task
• Strong organizational, written, and verbal communication skills
• Must be a self-starter with a strong level of accountability
• Essential to be detailed oriented
• Upbeat and energized to complete tasks with a positive attitude
• Must work well under pressure
• Excellent Microsoft Word, Excel, PowerPoint, & Outlook Software Skills
• Ability to perform physical requirements of the job
• Ability to work in all weather conditions
• Experience with routine maintenance operations
• Fluency in Spanish is a plus

Physical Demands & Work Environment:

• Prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers to handle, control, or feel objects, tools, or controls.
• Regularly required to talk and hear, both in person and by phone or web meetings.
• Occasionally required to stand, walk, and reach with hands and arms.
• Ability to read and interpret data on a computer screen or printed documents.
• Work is performed in an office environment with moderate noise levels, in a climate-controlled environment with heating and air conditioning.
• May be required to move around the work site and may be exposed to various weather conditions, including extreme heat, cold, rain, and snow.
• May be exposed to high noise levels from trucks and machinery while outside typical office setting.

Travel Required:

• N/A

This job description is designed to provide a general overview of the responsibilities and qualifications required for the position. It is not intended to be an exhaustive list of all duties or qualifications.

Physical Demands/Environmental Factors

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Occasionally required to stand and walk
• Must frequently lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus

Pay Range

DOE

Location

Indianapolis

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Lakeshore Recycling Systems is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please email [e-mail].

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