Supervisor of Patient Transport - 3rd Shift

aah; Aurora (CO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plan

Educational assistance

Parental leave

Job summary

Advocate Health is seeking a Hospital Operations Supervisor to manage patient transport staff on the 3rd shift at Aurora facility. This full-time role oversees scheduling, performance coaching, and adherence to Joint Commission standards, with a focus on safety and service quality.

Typical hours are 10:00pm–7:30am, with weekend on-call rotation. The ideal candidate has 3 years of hospitality or related experience and proven leadership, strong communication, and the ability to coordinate

Qualifications

• Experience leading staff in hospitality or related field.
• Strong management and interpersonal skills.
• Excellent oral and written communication is essential.

Responsibilities

• Guide staff development through instruction and quality assurance inspections.
• Coordinate master schedules and vacation/holiday time with the Manager.
• Review payroll time records and attendance; resolve unusual absences or tardiness.
• Test and recommend process improvements for efficiency and effectiveness.
• Conduct inspections to ensure quality of products, systems, and methods.
• Set short/long-term goals and establish priorities with the Manager.
• Maintain records of material distribution to meet Joint Commission standards.
• Address safety issues and department problems; propose solutions.
• Involve HR responsibilities including coaching, performance reviews, and morale.

Skills

Staff leadership

Interpersonal skills

Oral & written communication

Team coordination

Education

High School Diploma

Job description

Department:

11598 Aurora St. Lukes Medical Center - Patient Transport

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

• 3rd shift, salaried position
• Typical hours are between 10:00pm - 7:30am
• On call weekend coverage rotation

Pay Range:

$25.30 - $37.95

Major Responsibilities:

• Ensures efficient and effective utilization of assigned staff and guides their development through instruction, quality assurance inspections, and follow-up.
• Prepares master work and time schedules under the direction of the Manager, coordinating vacation and holiday time and reviewing daily adjustments in the work schedule. Reviews Payroll Time Recording system and other records of absence and tardiness, consulting with the Manager regarding unusual circumstances.
• Tests and initiates recommendations on products, systems, and procedure changes and methods relative to greater effectiveness and efficiency.
• Conducts formal and informal inspections to ensure quality control relative to products, systems, procedures, and methods. Follows through on special work requests and problems or complaints.
• Assists in setting short and long term goals and establishes priorities based on department and hospital objectives; resolves and prevents problems, using good foresight and judgment and makes sound recommendations to the Manager; establishes job methods, procedures, quality, and quantity standards.
• Maintains accurate and up to date records of material distribution activities in all areas to meet and exceed the Joint Commission standards.
• Investigates and follows up on safety issues, investigates and assesses department problems, and recommends solutions.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 3 years of experience in hospitality services or related field, with experience as a lead or senior level staff.

Knowledge, Skills & Abilities Required:

• Strong management and interpersonal skills.
• Good oral and written communication skills are essential.

Physical Requirements and Working Conditions:

• Must be physically able to stand for up to 80% of each workday as well as sit, walk, lift, squat, and bend.
• Must be able to frequently lift up to 40 lbs. and occasionally up to 100 lbs.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.