Supervisor of Nurses - CHS

NYC Health + Hospitals; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

NYC Health + Hospitals is seeking a Patient Care Coordinator in New York to provide direct patient care, coordinate nursing activities, and ensure compliance with health standards in a correctional setting.

The ideal candidate is a Registered Nurse with leadership experience and a strong foundation in patient care. Responsibilities include supervising nursing staff, resolving staffing issues, and contributing to the overall well-being of patients. A supportive environment with opportunities for professional development is offered.

Qualifications

• Valid New York State license and registration as a Registered Professional Nurse.
• Three years of experience as a registered nurse.
• Certification in Basic Life Support (BLS).

Responsibilities

• Provides direct patient care and executes medical regimens as per physician orders.
• Coordinates nursing care by assigning staff for patient care activities.
• Evaluates and provides feedback to nursing staff.

Skills

Nursing Knowledge

Leadership

Therapeutic Communication

Patient Care

Education

Registered Professional Nurse License in New York

Job description

NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts.

Duties & Responsibilities

Supervised By

• On Site Director of Nursing
• Deputy Director of Nursing

General Duties

• The Patient Care Coordinator (PCC)/Supervisor of Nurses (SON) diagnosis and treats human responses to actual or potential health problems through such services as data collection, physical assessment, case‑finding, health teaching, health counseling, and provision of care supportive to or restorative of life and well-being, and executing medical regimens prescribed by a licensed physician, dentist or other health care provider legally authorized under this title and in accordance with the commissioner’s regulation.
• Under the guidance of the On‑Site Director of Nursing (OS‑DON), the Patient Care Coordinator/Supervisor of Nurses is responsible for directing and administering nursing care to patients. He/she coordinates activities through collaboration with physicians, administration, pharmacy, clerical, and correctional staff, etc.
• He/she is guided by a thorough knowledge of principles of nursing based on biological, physical, and psychosocial sciences. He/she possesses a working knowledge of principles of leadership and utilizes that knowledge in guiding and directing nursing staff.
• He/she assists the OS‑DON in ensuring compliance with standards, policies and procedures of NYC Health and Hospital Corporation Correctional Health Services contracted with Prison Health Services, Inc. and the Department of Nursing. He/she will be working with adult male and females between sixteen to eighty and infants from birth to one year of age.

Responsibilities

• Provides direct patient care as necessary, using the problem‑oriented progress notes written to match each problem documented on the Problem List and organized using the SOAP format.
• Coordinates the nursing care provided for patients within a given unit by assigning appropriate nursing staff for patient care activities such as admissions, sick call, treatments, medications, punitive segregation rounds, follow‑up, etc. Problems in staffing must be communicated to the On‑Site Director of Nursing.
• Utilize therapeutic communication skills and effective interviewing techniques to elicit pertinent historical information and to make appropriate referrals as required. Screen patients with mental health problems in an immediate manner and make appropriate referral as required.
• Making rounds to patient care areas for the purposes of assessing, planning, implementing, documenting, and evaluating unit nursing care delivery. Assist OS‑DON in staffing needs. Provides guidance and assistance to nursing personnel in the delivery of patient care.
• Assuring continuity of care on other shifts through written and/or verbal communication. Communicates special care needs of particular patients to the psychiatrist, On‑Site Director of Nursing or the On‑Island Administrator.
• Collaborates with the OS‑DON in the orientation of new staff on the unit. Evaluates the new nurse on an ongoing basis; writes a formal evaluation at the end of the probation period, and makes recommendations to the OS‑DON.
• Evaluates and provides feedback to staff on an ongoing basis and in an annual formal evaluation conference. Collaborates with the OS‑DON and/or Deputy Director of Nursing. Provides appropriate documentation and records of nursing personnel activities.
• Identifies staff development needs and plans strategies to meet the needs in collaboration with available nursing resources.
• Conducts meetings with his/her staff, in collaboration with the On‑Site Director of Nursing, to share information, discuss problems and potential solutions, and to promote cooperative professional relationships among the staff.
• Monitors the quality of patient care through quality assessment‑improvement mechanisms.
• Communicates, documents and collaborates on an ongoing basis with the On‑Site Director of Nursing concerning patient care and unit administration.

Coordinator / Supervisor Responsibilities

• Coordinates the intra‑disciplinary team providing comprehensive patient care.
• Familiarizes self with and participates in defining, maintaining and interpreting standards of nursing practice through the application of nursing policies and procedures according to the Prison Health Services, Inc. Policy and Procedure Manual and specific policies of the Correctional Health Services.
• Identifies those components of the nursing plan which may be delegated to allied nursing and other non‑professional personnel, and provides teaching, guidance and supervision as necessary.
• Assists with the unit orientation of nursing personnel through participation in the precepting function.
• Counsels nursing staff and directs information to the On‑Site Director of Nursing. Provides documentation as needed on a timely basis.
• Supervises all care provided by LPN’s/NAs and assumes other related responsibilities as required.
• Administers medication in a safe and efficient manner consistent with prescribed orders, mouth checks, and established standards.
• Participates in a system of ongoing monitoring activities, including peer, content, and quality reviews to ensure delivery of quality care. Makes recommendations for change where problems are identified.
• Continues professional development through participation in the evaluation process, formal undergraduate, graduate and post‑graduate courses, attendance at continuing education programs sponsored by community and other health agencies, participation in unit conferences and staff development programs, participation in projects and research activities that identify patient care needs, and shares with peers the knowledge that is gained at continuing education programs.

CARE OF THE ENVIRONMENT

• Contributes to an environment that is conducive to meeting patients’ needs by taking initiative in maintenance of supplies and equipment.
• Demonstrates awareness of the correctional health environment through observance of security regulations and appropriate care of contraband.
• Contributes to maintenance and/or improvement of the unit morale by utilizing established channels of communication, recognizing, accepting and respecting people as individuals, and demonstrating concern for unit and patient needs over a 24‑hour period.

Human Relation Skills

• Assists other employees where needed.
• Is responsible and cooperative with supervisors, fellow associates, patients, visitors, and Department of Corrections personnel.
• Maintains friendly working atmosphere.
• Maintains professional demeanor.
• Maintains professional appearance and adheres to uniform policy of Department of Nursing.
• Accepts constructive criticism as evidenced by appropriate changes in behavior.
• Utilizes established channels of communication.
• Recognizes, accepts, and respects people as individuals.
• Recognizes limitation and seeks assistance appropriately.

Working Conditions

Clinic and Infirmary environment. Constant standing, walking; frequent bending, lifting and reaching; occasional sitting.

Ada Requirements

Heavy Work: Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Minimum Qualifications

• A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and
• Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA); and
• Three (3) years of experience as a registered nurse.