Supervisor Nursing Behavioral Health Intake

Advocate Health; Wauwatosa (WI); On-site; USD 85,000 - 105,000; Full time

Job summary

Advocate Health seeks an experienced nursing leader to oversee day-to-day operations in the inpatient nursing unit. You will supervise staff, ensure safe patient care, and coordinate with physicians and departments to optimize workflow.

The role requires a Bachelor’s in Nursing, active RN licensure, and typically 3 years in an inpatient setting. Strong communication and problem-solving skills are essential, with HR and budget involvement as part of leadership duties.

Qualifications

• RN licensure in state of practice
• Bachelor's Degree in Nursing
• Typically 3 years of inpatient nursing unit experience
• Excellent interpersonal, communication, and problem solving skills
• Ability to handle multiple demands simultaneously

Responsibilities

• Provides work direction to staff and coordinates resources to support procedures and patient flow.
• Promotes quality patient care and advocates for rights of patients and staff.
• Coordinates needs of physicians and liaises between medical staff and nursing staff to solve problems.
• Maintains intra- and inter-department relationships and communicates with medical supply vendors.
• Evaluates patient care quality in the specialty area with unit and organization resources.
• Engages in ongoing process improvement with the department manager.
• Serves as a clinical resource contact for patients, families, and health care staff.
• Develops orientation and continuing education programs for staff; teaches and guides staff.
• Identifies equipment/supply needs and contributes to budgets for operating and capital equipment.
• Supports Shared Leadership and Nursing Evaluation, Peer Review, Policy/Procedures, and Standards of Nursing Practice.
• Performs HR responsibilities including coaching, performance reviews, hiring recommendations, and disciplinary actions.
• Ensures compliance with the organization's Code of Ethical Conduct and applicable policies and laws.
• Ensures age-appropriate care and adherence to department policies and procedures.

Job description

Major Responsibilities

• Provides work direction to the staff with clear responsibility for the coordination of resources to efficiently support procedures, day-to-day operations and the smooth flow of patients through the department.
• Promotes an environment conducive to the delivery of quality patient care. Advocates for rights of patients and staff.
• Promotes communication among patients, families, hospital departments, and medical staff to optimize the interdependence of all team members. Coordinates the needs of physicians and acts as liaison between the medical staff and the nursing staff by serving as a problem solver and mediator.
• Develops and maintains effective intra- and inter-departmental relationships. Facilitates positive communication with medical supply companies and their representatives.
• Evaluates the quality of patient care provided in the specialty area through collaboration with unit and organization resource people. Ensures policies and procedures are in compliance with those of the medical center, the nursing department, and regulatory agencies.
• In collaboration with the manager, conducts ongoing process improvement.
• Serves as a clinical resource contact for patients, families, nursing staff, other health care members and external agencies.
• In collaboration with departmental and organizational staff, develops department orientation and continuing education programs for all staff. Teaches and guides staff. Assists with various teaching programs.
• Provides input regarding equipment/supply needs, renovations, and environmental issues in preparation of operating and capital equipment budgets.
• Supports Shared Leadership and its functions related to Nursing Evaluation, Peer Review, Policy/Procedures, and Standards of Nursing Practice.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required

• Registered Nurse license issued by the state in which the team member practices.

Education Required

• Bachelor's Degree in Nursing.

Experience Required

• Typically requires 3 years of experience in an inpatient nursing unit environment.

Knowledge, Skills & Abilities Required

• Excellent interpersonal, communication, and problem solving skills necessary.
• Ability to handle multiple demands simultaneously.

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders and twist frequently during work shift.
• Will be exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, blood and body fluids; will be required to wear gloves, goggles and gowns on an as-needed basis.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.