SUPERVISOR - MONITORING SERVICES INVESTIGATIONS

Sunrise Banks NA; Saint Paul (MN); Hybrid; USD 65,000 - 121,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

Life

AD&D

STD/LTD

401k

PTO

PVTO

Job summary

Sunrise Banks NA in Saint Paul, MN seeks a Supervisor for Monitoring Services Investigations to lead the team in case investigations, SAR referrals, and reporting. You will support the Enterprise Wide BSA/AML programs and coordinate training while ensuring regulatory compliance.

The role requires experience in BSA/AML, strong Excel/Office skills, and the ability to work with AI tools. This hybrid position offers a comprehensive benefits package and professional growth opportunities.

Qualifications

• College degree in business-related field preferred.
• Two years BSA/AML experience required.
• Strong Excel/Word/PowerPoint/Access/Outlook skills.
• Comprehensive knowledge of Bank Secrecy Act and related regulations governing banking required.
• Experience in Prepaid industry preferred.

Responsibilities

• Oversee, coordinate, manage, and assist the Monitoring Services Investigations Team on case investigations, SAR referrals, tracking and filing process.
• Manage daily workflow of alerts, cases and SARs & report reviews by team.
• Train Monitoring Services staff for enhancement of monitoring and investigation skills where applicable.
• Assist the Monitoring Services Manager with preparation of reports and collaborate with management to keep the board informed on BSA/AML programs.
• Assist with regulatory and internal/external audit compliance exams preparation and coordination.
• Develop and coordinate bankwide efforts to comply with SAR reporting regulation requirements.
• Assist with revising BSA/AML policies and procedures when industry or regulatory changes.
• Research regulatory issues and respond to BSA/AML related questions from all divisions.
• Develop, coordinate, and facilitate training programs and seminars.

Skills

BSA/AML knowledge

Excel

Word

PowerPoint

Outlook

Education

College degree in business-related field

Tools

Access

Job description

SUPERVISOR - MONITORING SERVICES INVESTIGATIONS

Job Category: Risk

Requisition Number: SUPER001947

• Posted : October 27, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

Sunrise Banks - Corporate Office
2525 Wabash Ave
St Paul, MN 55114, USA

Description

POSITION SUMMARY

Responsible for supporting the Monitoring Services Manager with administering the Monitoring Services monitoring programs. With both the program of compliance with the Bank Secrecy Act (BSA) regulations issued by FinCEN, compliance with Sanctions Programs issued by the Office of Foreign Assets Control (OFAC) and all other related anti-money laundering (AML) laws and regulations. The Monitoring Services Investigator Supervisor will provide support for the Enterprise Wide BSA/AML programs with heavy emphasis in case investigations and SAR filing, reporting, and tracking. Participate in briefings of senior management and staff on Monitoring Services BSA/AML compliance issues.

ESSENTIAL FUNCTIONS

• Oversees, coordinates, manages, and assist the Monitoring Services Investigations Team on case investigations, SAR referrals, tracking and filing process.
• Managing daily workflow of alert, cases and SARs & report reviews by team.
• Train Monitoring Services staff for enhancement of monitoring and investigation skills where applicable.
• Assist the Monitoring Services Manager with preparation of reports and collaborate with management to ensure that the board is kept fully informed of the BSA/AML programs.
• Assist management with preparation for and coordinate of regulatory and internal/external audit compliance exams.
• Works with Monitoring Services staff to develop and coordinate the bank’s efforts to comply with SAR reporting regulation requirements.
• Assist the Monitoring Services Manager with revising BSA/AML policies and procedures when industry or regulatory changes.
• Research regulatory industry issues and respond to BSA/AML related compliance questions from all divisions of the bank as they are proposed.
• Assist Monitoring Services Manager with development, coordination, and facilitation of training programs, sessions, and seminars.
• Disseminates information to bank personnel on changes related to the BSA/AML regulations and the markets served.
• Assist the Monitoring Services Manager with establishment of controls and implementing of controls to mitigate risk in connection with Enterprise Wide BSA risk assessment.
• Ensures that all internal audit results and findings are acceptable.

SUPERVISORY RESPONSIBILITIES

This position supervises the Monitoring Services team members and is responsible for the hiring, performance management and development of these employees.

COMPETENCIES

• Coaching
• Compliance Management
• Conflict Management
• Employee Development
• Leadership
• Planning/Delegation
• Problem Solving
• Project Management
• Resource Management
• Relationship Management

EDUCATION & EXPERIENCE

• College degree in business related field preferred.
• Two (2) years BSA/AML experience required.
• Superior skill set in the use of Microsoft Excel, Word, PowerPoint, Access, and Outlook.
• Comprehensive knowledge of Bank Secrecy Act and related regulations governing banking required.
• Minimum of 2 years current experience in Prepaid Industry preferred.
• Ability to write audit reports and business correspondence.
• Ability to analyze information and produce audit reports.
• Demonstrates the ability to work effectively with AI Tools and maintains an open, curious approach to emerging technologies.

COMPENSATION & BENEFITS

Annual salary range DOQ: $65,331 $93,330 $121,328

Eligible benefits:

• Medical
• dental
• vision
• FSA
• Life
• AD&D
• STD/LTD
• 401k
• PPL
• PTO
• PVTO
• and more

Visit www.sunrisebanks.com for more detail.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.