Supervisor, MLS Data Review

Natera; United States; Remoto; USD 85.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision benefits

Life and disability plans

Fertility care benefits

401k plan

Commuter benefits

Employee referral program

Descrizione del lavoro

Natera is seeking a senior lab professional to lead a team in a fast-paced clinical laboratory environment. You will ensure production goals are met, manage case samples, and maintain data integrity within the LIMS.

The role emphasizes SOP updates, staff training, and CAPA workflows, with strong focus on HIPAA/PHI privacy and regulatory compliance. You will collaborate across departments to resolve issues, mentor staff, and maintain high quality standards while supporting continuous process

Competenze

• 6+ years as a Medical Technologist or equivalent in a clinical lab.
• BS / BA in Biological Sciences or related field, or equivalent.
• Current ASCP certification (Medical Technologist) or CA CLS / CGMBS license.

Mansioni

• Ensures production work is completed according to department goals.
• Ensures all case samples are processed and accounted for.
• Proficient in laboratory information systems to ensure data accuracy.
• Monitor TAT and identify issues; coordinate with managers to prevent recurrence.
• Update SOPs with QA/Training to reflect current practices.
• Oversee training for new hires with the team lead.
• Investigate lab errors and follow up on NCRs.
• Assist manager in initiating and closing CAPAs.
• Escalate issues to manager and propose solutions.
• Ensure team adherence to SOPs and safety procedures.
• Plan and lead shift meetings; monitor progress toward goals.
• Ensure compliance with regulatory requirements and audits.

Conoscenze

Leadership

Communication

Pipetting

Interpersonal skills

Attention to detail

Formazione

BS / BA in Biological Sciences

ASCP Medical Technologist certification

Strumenti

LIMS

Documentation systems

Descrizione del lavoro

Works closely with manager to ensure company and team goals are met. Ensures high quality work is completed timely.

PRIMARY RESPONSIBILITIES

• Ensures production work is consistently completed according to department goals.
• Ensures all case samples are processed and accounted for.
• High proficiency working within one or more laboratory information systems to ensure all relevant data is correct.
• Monitors cases reaching promised TAT and identify issue / cause / reason for those cases. Work withmanagers and other departments as needed to prevent future incident.
• Updates SOPs to accurately reflect current practices and works with manager and Document Control / QA / Training team to make effective.
• Monitors team members to ensure adherence to SOPs and safety procedures
• Oversees training for new hires: works in conjunction with lead to train new hires.
• Investigates / follows up on lab errors ( NCR ) .
• Assists manager in initiating and completing CAPAS.
• Handles employee issues. Collaborates with Manager to resolve issues.
• Ensures alignment with team for reasoning behind instructions / processes, changes that are made, why certain ideas cannot be implemented effectively.
• Meets regularly with individual team members to discuss goals and progress.
• Plans and leads shift meetings
• Adheres to Departmental Expectations
• Ensures compliance with all regulatory agency requirementsthrough documentation, audits, and corrective action.
• Go‑to person when manager is not present .
• May assist lab team in day to day tasks
• Keeps team morale up and maintains professionalism of team members, including by acting as role model.
• Approves timecards and PTO requests
• Escalates lab issues and team concerns to manager. Communicates the problem and suggests possible solutions.
• Understands the entire lab process and is able to identify and troubleshoot issues when they arise.
• Understands when and how to escalat issues appropriately.
• Makes sure the goals set by manager for the team are being met in the lab.
• Performs and completes side projects assigned by the manager .
• Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.
• Receives assignments in the form of objectives with goals and the process by which to meet goals.
• Provides direction to employees according to established policies and management guidance.
• Administers company policies that directly affect subordinate employees.
• Provides direct supervision to professional individual contributors and / or skilled, support individual contributors
• Acts as advisor to unit or sub‑units and may become actively involved, as required, to meet schedules and resolve problems.
• This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job
• Employee must complete training relating to HIPAA / PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
• Must maintain a current status on Natera training requirements.
• Employee must pass post offer criminal background check.
• Performs other duties as assigned .

QUALIFICATIONS

• 6+ years of experience as a Medical Technologist or equivalent in a clinical laboratory environment.
• BS / BA degree in Biological Sciences, related field, or equivalent
• Current ASCP board certification in Medical Technology or California State CLS or CGMBS license ( Clinical Genetics Molecular Biologist Scientist ) .

KNOWLEDGE, SKILLS AND ABILITIES

• Proven leadership experience
• Able to take on own projects with little supervision.
• Excellent interpersonal, communication, computer, troubleshooting, and pipetting skills.
• Excellent oral and written communication skills.
• Word processing and data management skills .

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Duties typically performed in office setting
• Standing or sitting for long periods of time may be necessary

OUR OPPORTUNITY

Natera™ is a global leader in cell‑free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world‑class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Natera’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.