Supervisor, Medical Management-RN

SCAN Health Plan; Long Beach (CA); Hybrid; USD 92,000 - 134,000; Full time

Benefits offered by this job

Annual bonus program

Wellness program

Paid time off

11 holidays + floating holiday + PTO

401(k) with employer match

Tuition reimbursement

Employee recognition program

Job summary

SCAN Health Plan in Long Beach, CA is seeking a Supervisor of Medical Management (RN) to oversee clinical staff, ensure regulatory compliance, and drive performance improvements.

The ideal candidate holds an RN license with an Associate's in Nursing, plus 2–3 years of leadership and inpatient Utilization Management experience, and is comfortable with mostly remote work and monthly HQ visits.

Qualifications

• RN license required.
• Associate's Degree in Nursing.
• 2-3 years of related experience with leadership.
• Experience with inpatient Utilization Management.
• Medicare Advantage knowledge.
• Strong communication and team collaboration.

Responsibilities

• Provide oversight of Medical Management staff and department adherence to protocols.
• Assess clinical staff performance and develop education and improvement plans.
• Ensure regulatory and quality standards compliance (CMS, DMHC, DHCS, NCQA).
• Coach staff and escalate complex clinical issues as needed.
• Maintain current policies, procedures, workflows, and training materials.
• Support remote work and travel to SCAN's headquarters monthly.

Skills

Leadership

Communication

Problem solving

Interpersonal skills

Teamwork

Detail oriented

Education

Associate's Degree in Nursing

Bachelor's Degree preferred

Job description

## Supervisor, Medical Management-RNApply: Long Beach, CA: Full time: Posted Yesterday: JR3618Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.**The Job**Provide oversight and support to Medical Management clinical staff, operations, and department adherence to protocol and procedures, regulatory compliance standards. Perform assessment of clinical staff performance, develop education and performance improvement plans. **You Will*** Responsible and accountable for unit operations to ensure staff perform functions compliant with all regulatory requirements, clinical standards and internal policies, procedures and metrics Promote compliance with and adhere to all regulatory and quality standards including but not limited to: Centers for Medicare and Medicaid Services (CMS), Department of Managed Health Care (DMHC), Department of Health Care Services (DHCS), and accreditation bodies such as the National Committee for Quality Assurance (NCQA)* Provide oversight to the overall quality of nursing activities and staff functions in their respective areas of responsibility May manage a partial caseload to provide back up support to staff* Ensure productivity and quality metrics are aligned with department goals and objectives* Ensure competency and clinical performance by conducting regular audits to ensure quality and compliance and monitoring outcomes of Interrater Reliability testing Provide coaching and education Implement corrective action measures as needed* Provide guidance and support to staff around complex clinical issues and the need for escalation* Support the department needs around policy and procedures, desktop procedures, workflows and* training materials. Ensure all material is current and accurate to provide consistent quality care and meet compliance with regulatory requirements* Communicate with staff on job expectations; planning, monitoring, and appraising job results; coaching and counseling employees; initiating, coordinating, and enforcing systems, polices, and procedures as directed* We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.* Actively support the achievement of SCAN’s Vision and Goals.* Other duties as assigned. **Your Qualifications*** Associate's Degree in Nursing. Bachelor's Degree preferred.* RN license required* 2-3 years of related experience - Knowledge of the field's policies, procedures, and practices. Leads and directs the work of other employees. 1+ years of leadership experience* Experience with inpatient Utilization Management required* Medicare Advantage knowledge required* Leadership - Basic skills to develops others* Problem Solving - Basic problem solving skills* Communication - Good communication and interpersonal skills* Ability to work as part of a team* Oral and written communication skills* Problem-solving skills* Attentiveness* Interpersonal skills* Detail oriented **What's in it for you?*** Base Pay Range: $92,400 - $133,671 per year* Work Mode: Mostly Remote: Employees who reside outside the local area are expected to work remotely and travel to SCAN's headquarters approximately once per month for in-person meetings, team collaboration, training, and other business needs. SCAN's headquarters is currently located in Long Beach, California, and is expected to relocate to Cerritos, California, in 2027.* An annual employee bonus program* Robust Wellness Program* Generous paid-time-off (PTO)* 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days* Excellent 401(k) Retirement Saving Plan with employer match* Robust employee recognition program* Tuition reimbursement* An opportunity to become part of a team that makes a difference to our members and our community every day!