Supervisor, Levi's , Retail, Dolphin Mall, Miami, FL

Levi Strauss & Co.; Miami (FL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

3 weeks paid time off

Health, dental, and vision coverage

Free medical premiums

Volunteer hours & donation matching

Employee discount

401(k) match

Job summary

Levi Strauss & Co. in Miami, FL is seeking a Store Supervisor to lead our retail team with energy, creativity, and a strong commitment to the Levi’s brand.

You will drive store performance, coach associates, manage inventory, and uphold exceptional customer service in a fast-paced environment. This role demands leadership and the ability to multi-task across diverse duties.

Qualifications

• Bachelor’s degree required; 5+ years retail experience may substitute for a degree.
• Strong customer service orientation in a fast-paced environment.
• Demonstrated ability to supervise, coach and train sales associates.

Responsibilities

• Meet or exceed store sales and performance goals daily.
• Model sales performance for retail associates.
• Coach employees, ensuring all associates are trained on product knowledge.
• Reconcile daily cash receipts and make bank deposits.
• Open and close the store.
• Manage inventory.

Skills

Customer service

Multi-tasking

Communication skills

Interpersonal skills

Leadership

Education

Bachelor’s degree

Job description

We believe that clothes — and how you make them — can make a difference. Since 1853, we’ve been obsessed with innovation to meet people’s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labour and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do. A company doesn’t last 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace, and by remaining true to its values. We employ more than 17,000 people around the world – supporting great brands, including Levi’s®, Dockers® and Denizen®. Our employees are committed to innovation, creativity and collaboration. Put simply, if you’re looking for a new opportunity, this is a great place to grow your career.

We are looking for a Store Supervisor who will bring innovation, creativity and spunk to our team. It is important to us this person has the energy and desire to help bring our fashion to the future while maintaining the integrity of our brand’s past. This person is also someone who is capable of driving success even with a wide range of diverse responsibilities anywhere between bee keeping and wizard training. Ideally this person is someone who can twirl flaming batons with their eyes closed, while hopping on a pogo stick, without neglecting style. If you are this person we would love to get to know you and we can certainly assure you that your talents will never be overlooked.

The purpose of this position is to direct and lead superior retail strategies and execute store operation functions to deliver financial growth and sustained brand equity.

• Meet or exceed established store sales and performance goals daily
• Model sales performance for retail associates
• Coach employees, ensuring that all associates are fully trained on product knowledge
• Reconcile daily cash receipts and make bank deposits
• Open and close the store
• Manage inventory

What the perfect Store Supervisor already has:

• Bachelor’s degree (5+ years of retail work experience may be substituted for a degree)
• Minimum 3 years retail experience
• Minimum 2 years experience in store management position
• Solid experience and demonstrated skills in supervising, coaching and training sales associates
• Strong apparel experience
• Extremely strong customer service orientation and the ability to multi-task; with the desire to work in a very fast paced environment and an ability to not become frustrated with last minute changes
• Effective interpersonal and organisational skills; especially when it comes to working directly with senior level directors
• Impeccable communication skills across all channels with an ability to get the message across over IM, email, phone, text, smoke signals, Morse code and carrier pigeon - all at the same instance
• Excellent discretion, judgement, tact and diplomacy
• Demonstrated ability to learn new computer programs quickly
• Must demonstrate an energetic, positive, helpful demeanor and a passion and interest in LS & Co.

The Company’s policy is to provide equal opportunity to all persons without regard to race, colour, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. The Company has established a continuing affirmative action program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.

• Full-Time Employees: Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
• Full-Time Employees: Health & Wellness: Immediate medical, dental, and vision coverage.
• Full-Time Employees: Free Medical Premiums w/Live.
• Full-Time & Part-Time Employees: Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.
• Live in Levi's: 50% employee discount.
• Retire Sooner: 125% match on your 401k, up to 6%!
• Level Up: Grow here, don’t just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.

LOCATION Miami, FL, USA

FULL TIME/PART TIME

COMPENSATION

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $21.60 - $36.00 per hour, varying with experience and qualifications. We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the company’s sole discretion unless and until paid and may be modified at the company’s sole discretion, consistent with the law.

Our common thread: We're originals. From day one, we've been doing it our way — creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.