Supervisor Lab Support - Specimen/ Receiving

Vanderbilt University Medical Center; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Vanderbilt University Medical Center seeks a Lab Client Services Admin to supervise and coordinate the integration of team and support functions within Clinical and Anatomic Pathology. You will plan daily objectives and oversee support personnel, in collaboration with the manager to uphold quality assurance and staff training.

This role emphasizes effective communication, problem solving, and safeguarding safety and regulatory standards while driving continuous improvement and service excellence

Qualifications

• 3 years of relevant work experience.
• Associate’s degree or equivalent.

Responsibilities

• Plans and sets day-to-day objectives for the team.
• Coordinates and supervises the activities of support personnel.
• Supports quality assurance functions and training of clerical staff for new faculty and staff.
• Collaborates with the manager to ensure effective operations in Clinical and/or Anatomic Pathology.

Skills

Communication

Team supervision

Problem solving

Relationship building

Safety compliance

Education

Associate’s

Job description

Discover Vanderbilt Health :With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world‑class care to the people of the Mid‑South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniquenesscelebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

Lab Client Services Admin

Job Summary:

JOB SUMMARY
Supervises effective and efficient integration of team and support functions for Clinical and/or Anatomic Pathology departments. Plans, coordinates, and supervises the activities of support personnel. Works with manager to support quality assurance functions and training of clerical functions for new faculty and staff.

Core Accountabilities:

• Organizational Impact: Plans and sets day-to-day objectives for the team that have a direct effect on the results of the department or area that the job is in.
• Problem Solving/ Complexity of work: Resolves technical and operational problems within provided guideline.
• Breadth of Knowledge: Applies advanced subject matter knowledge within a specific technical area and basic management knowledge to support the team.
• Team Interaction: Leads/supervises a unit within a department or a small department. Typically without budget or hire/fire authority. Role is typically a ‘working’ supervisor.

Core Capabilities :

• Supporting Colleagues:
• Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.
• Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
• Communicates Effectively: Recognizes group interactions and modifies one’s own communication style to suit different situations and audiences.Delivering Excellent Services:
• Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
• Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
• Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees’ effectiveness.Ensuring High Quality:
• Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
• Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
• Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.
• Managing Resources Effectively:
• Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
• Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
• Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.
• Fostering Innovation:
• Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
• Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
• Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Work Experience:

Relevant Work Experience

Experience Level :

3 years

Education:

Associate’s

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which mayinclude health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed tofosteringan environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.