Supervisor, Lab Quality

Tempus; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Tempus is seeking a Lab Quality Supervisor in Chicago to lead QC and Facilities teams, ensuring CLIA/CAP/NYS-DOH/FDA compliance. You will oversee reagent qualification, inventory QC, and instrument maintenance, while guiding corrective actions and SOP updates.

The role requires a BS in a relevant lab field and 4+ years of clinical experience, with strong communication and Excel/Sheets skills. This position is full-time and based on-site in Chicago.

Qualifications

• BS in medical technology or related field and 4+ years clinical experience
• Experience in FDA/CAP/CLIA regulated labs preferred
• Strong communication and interpersonal skills with internal/external stakeholders
• Proficiency with Excel or Google Sheets
• Ability to adapt to new processes and exceptional attention to detail

Responsibilities

• Oversee QC and Facilities teams with direction and mentorship
• Qualify new lots and shipments of reagents and label for processing
• Maintain reagent qualification records and QC of inventory
• Monitor QC metrics and respond to trends
• Ensure equipment documentation (IQ/OQ/PQ), PMs and service contracts
• Assist in troubleshooting lab errors and drive CAPA actions
• Audit readiness and SOP/document control updates
• Coordinate QC tasks with lab management and other teams
• Ensure compliance with CLIA/CAP/NYS-DOH/FDA requirements
• Maintain QC trackers and temperature-controlled storage

Skills

Attention to detail

Organized

Learning agility

Communication skills

Problem solving

Education

BS in medical technology / clinical laboratory science / related field

Tools

Microsoft Excel

Google Sheets

Job description

Supervisor, Lab Quality# Careers## Supervisor, Lab QualityApply: Chicago: Full time: Posted Today: JR202601157**Passionate about precision medicine and advancing the healthcare industry?**Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of this data. We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We are looking for a **Lab Quality Supervisor,** who will be responsible for maintaining CLIA/CAP/NYS-DOH/FDA compliance for our clinical lab. What You’ll Do:* Oversee QC and Facilities teams by providing direction and mentorship, ensuring adequate staffing, and approving timecards.* Ensure that all new lots and shipments of reagents are qualified and appropriately labeled for clinical lab processing.* Maintain reagent qualification records and manage quality control of reagent inventory.* Monitor critical QC metrics and respond to trends and issues.* Ensure equipment is properly maintained, documentation records for IQ/OQ/PQs are completed prior to use, PMs are completed, and Service Contracts are in place for capital instrumentation when required.* Assist in troubleshooting of lab errors.* Help facilitate and implement corrective and preventative actions.* Serve as subject matter expert for laboratory quality processes, including during audits and inspections.* Update SOPs and records within the document control system, including creation/ revision/ review of internal SOPs and other quality documentation.* Interact with lab management and testing personnel to coordinate QC tasks.* Coordinate with other teams to ensure processes meet CLIA/CAP/NYS-DOH/FDA requirements.* Oversee and maintain QC trackers and databases for reagents and equipment assets.* Monitor and maintain temperature controlled storage and lab spaces to ensure equipment, samples, and reagents are being stored properly.* Coordinate lab facilities tasks to ensure that the laboratory has sufficient electrical and HVAC systems in place.Qualifications: * BS in medical technology, clinical laboratory science, chemical, biomedical engineering, physical or biological science and 4+ years of experience required; 7+ years of clinical experience preferred* Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy* Proven ability to learn new skills quickly and adapt to new processes smoothly* Moderate experience with Microsoft Excel and/ or Google Sheets* Experience in FDA regulated lab preferred* Experience in CAP/CLIA regulated lab preferred* Great communication (email & phone) and interpersonal abilities for external providers as well as internal customersCHI/National: $60,000-$80,000 The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.