Supervisor, Lab

Montgomery College; Nashville, Northern (TN, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Vanderbilt Health seeks an experienced Laboratory Supervisor to oversee laboratory support functions including Customer Service Call Center, Pathology Support and Support Administration. You will coordinate activities across VIPMS laboratories, ensure policy adherence, and manage regulatory compliance with CLIA and CAP standards.

The role emphasizes leadership, staff development, and continuous improvement in a large academic health system across multiple sites in Tennessee.

Qualifications

• Bachelor’s degree required.
• 3 years of relevant work experience in a laboratory setting.
• Licensure/certifications as required by state/federal regulations (ASCP or equivalent).
• Strong knowledge of CLIA regulations and quality control processes.

Responsibilities

• Coordinate activities of one or more laboratories to ensure unity of operation.
• Create and update area-specific policies and procedures.
• Conduct annual review of all lab policy and procedures with Administrative Officer.
• Maintain interfaces with health record systems and external lab vendors/equipment.
• Ensure all required lab attributes are entered into the health record.
• Conduct monthly audits to ensure regulatory compliance.
• Standardize lab equipment, procedures and supplies.
• Oversee CLIA compliance and site inspections.
• Review CAP testing results and ensure CAP ordering compliance.
• Coordinate OSHA compliance with staff and Administrative Officer.
• Perform bi-annual OSHA inspections for clinic compliance.
• Analyze and evaluate current lab tests to identify improvement opportunities.
• Support development and training for laboratory staff.
• Foster a culture of collaboration and continuous learning.

Skills

Leadership

Teamwork

Problem solving

Communication

Education

Bachelor's degree

Job description

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world‑class care to the people of the Mid‑South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization: Job Summary:

The Laboratory Supervisor has overall responsibility for laboratory support functions including areas like Customer Service Call Center, Pathology Support and Support Administration. The supervisor provides support for the staff of the individual laboratory support operations, in collaboration with the managers, plans, coordinates, monitors, and evaluates the operation of the laboratories.

Key Responsibilities:

• Coordinate the activities of one or more laboratories and/or functions to effect unity of operation within all VIPMS laboratories.
• In coordination with assigned management staff create and update area specific policy and procedures.
• Conducts annual review of all lab policy and procedures with Administrative Officer.
• Assists Health Record Systems manager to maintain interfaces with health record systems and outside lab vendors and equipment.
• Work with Health Record Systems Manager to ensure that all needed lab attributes are being entered into the health record.
• Conducts monthly audits of laboratories to ensure that all regulations are being met.
• Ensures standardization lab equipment, procedures and supplies.
• Modifies operations as necessary to prevent recurrence of same problem.
• Oversee compliance with CLIA regulations.
• Manage CLIA and other site inspections for all VIPMS laboratories.
• Ensure that routine CAP testing is performed appropriately, review results with assigned lab employee at each location; ensure that each lab has CAP ordered in compliance with industry standards.
• Coordinate OSHA compliance in coordination with the Administrative Officer and assigned laboratory staff for all VIPMS locations.
• Conduct bi-annual OSHA inspections, in conjunction with the office manager, to ensure overall clinic compliance to standards.
• Analyzes and evaluates currently performed lab tests to identify areas where adjustments/improvements are needed.
• Support development and training opportunities for laboratory staff. Act as resource for novice staff members as well as assisting experienced staff in problem-solving for complex situations. Collaborate with management team as necessary.
• Build, maintain and support a culture that fosters effective working relationships and teambuilding.
• Exemplifies Credo behaviors to build relationships and manage conflict within scope of responsibility.
• Learns and applies new technical skills and systems as technology changes.
• Remain up to date with lab charting procedures in electronic health record.
• Collaborate with Health Record Systems Manager to ensure all CLIA and OSHA requirements are built into the electronic health record.
• Follows computer downtime procedures for lab charting.
• Assumes responsibility for continuous learning through continuing education, publications, workshops, or advanced academic education.

Technical Capabilities:

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid‑South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

Core Accountabilities:

• Organizational Impact: Plans and sets day‑to‑day objectives for the team that have a direct effect on the results of the department or area that the job is in.
• Problem Solving/ Complexity of work: Resolves technical and operational problems within provided guideline.
• Breadth of Knowledge: Applies advanced subject matter knowledge within a specific technical area and basic management knowledge to support the team.
• Team Interaction: Leads/supervises a unit within a department or a small department. Typically without budget or hire/fire authority. Role is typically a 'working' supervisor.

Core Capabilities :

Supporting Colleagues:

• Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.
• Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
• Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.

Delivering Excellent Services:

• Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
• Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
• Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.

Ensuring High Quality:

• Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
• Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
• Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.

Managing Resources Effectively:

• Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
• Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
• Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.

Fostering Innovation:

• Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
• Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short‑term challenges.
• Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Certifications:

• Cytotechnologist - American Society for Clinical Pathology (ASCP)
• Histotechnician - American Society for Clinical Pathology (ASCP)
• Histotechnologist - American Society for Clinical Pathology (ASCP)
• LIC – Licensed Medical Laboratory Supervisor – Tennessee Medical Lab Board
• Medical Laboratory Scientist – American Society for Clinical Pathology (ASCP)
• Medical Laboratory Technician – American Society for Clinical Pathology (ASCP)
• Pathologist's Assistant – American Society for Clinical Pathology (ASCP)

Work Experience:

• Relevant Work Experience
• Experience Level : 3 years

Education:

• Bachelor's (Required)

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well‑being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

PEOPLE ARE AT THE HEART OF ALL WE DO. Great health care takes great people. We’re looking for like‑minded individuals driven to make a difference. We invite you to explore careers at Vanderbilt Health, where we value collaboration, embrace continuous learning and foster an environment where everyone can thrive.

We’re the largest private employer in Middle Tennessee, with a growing team and an expanding footprint across towns and communities throughout the region. We employ more than 43,000 people who work in inpatient and outpatient clinical care, research and graduate medical education. Our employees also serve in critical supporting roles in administration, information technology and informatics, finance, legal and community affairs, communications and marketing, fundraising, groundskeeping and facilities, and many other departments.

Our growing academic health system has more than 2,100 licensed hospital beds at eight hospitals: Vanderbilt University Hospital, Monroe Carell Jr. Children’s Hospital at Vanderbilt, Vanderbilt Psychiatric Hospital, Vanderbilt Stallworth Rehabilitation Hospital, Vanderbilt Bedford Hospital, Vanderbilt Clarksville Hospital, Vanderbilt Tullahoma‑Harton Hospital, Vanderbilt Wilson County Hospital.

Vanderbilt Health is the Mid‑South's largest provider of specialty care, with hundreds of outpatient clinic and surgical locations throughout the region, and Tennessee’s only National Cancer Institute‑designated Comprehensive Cancer Center for adults and children. We are one of the nation's busiest critical care centers, home to Middle Tennessee’s only Level 1 Trauma Center and Burn Center for adults and children, and Middle Tennessee’s only Level IV Neonatal Intensive Care Unit. We are the nation’s largest transplant center, and last year we performed the most heart transplants than any center worldwide.

Vanderbilt Health is an epicenter for biomedical research, winning over $1 billion in annual research awards from government, industry, foundations and donors. We are also a national leader in medical training and education, with the largest clinical training center in the Mid‑South and the only training center in Tennessee for many adult and pediatric specialties.

We’re honored to be consistently considered among the nation’s best hospitals for quality, safety and patient satisfaction. Three of our hospitals — Vanderbilt University Hospital, Vanderbilt Psychiatric Hospital and Vanderbilt Wilson County Hospital — have been awarded a Five‑Star Quality Rating from Medicare.

We support each other and encourage excellence among every member of our workforce. High‑achieving employees stay at Vanderbilt Health for professional growth opportunities, competitive compensation and benefits, and a sense of community and purpose.

Join us in advancing health care. Our vision: The world leader in advancing personalized health. Our mission: Personalizing the patient experience through our caring spirit and distinctive capabilities