SUPERVISOR, IT BUSINESS ANALYST

State of Nevada; Carson City (NV); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Vacation: 3 weeks per year

Sick Leave: 3 weeks per year

Holidays: 12 paid per year

Retirement: PERS participation

Job summary

State of Nevada in Carson City is seeking an IT Business Analyst Supervisor to lead a team of Senior IT Business Analysts supporting agency applications and technology initiatives within the Department of Education. You will assign and review work, set priorities, coach staff, coordinate with vendors, manage requirements gathering, testing, implementation planning, training, and ongoing support.

This role emphasizes applying knowledge of business processes and data analysis to deliver

Qualifications

• Three or more years of applicable experience as described in the job duties with a minimum of one-year supervisory experience preferred and graduation from high school or equivalent education.

Responsibilities

• Lead and supervise a team of Senior IT Business Analysts.
• Oversee requirements gathering and documentation across projects.
• Coordinate stakeholders and technical resources including vendors and contractors.
• Develop implementation and transition plans and monitor schedules and deliverables.
• Provide technical guidance to contractors and staff and assist in budget planning.

Skills

Leadership/People management

Business analysis

Requirements gathering

Coaching/mentoring

Education

High school diploma or equivalent

Job description

• No Nevada state income tax.

Job Summary

This position is located within the Department of Education in Carson City area. The Supervisor, IT Business Analyst, serves as a working supervisor responsible for leading, developing, and supervising a team of Senior IT Business Analysts who support agency applications, business processes, and technology initiatives. The position assigns and reviews work, establishes priorities and business analysis standards, provides coaching and technical guidance, evaluates staff performance, and promotes the development of strong functional and application expertise within the team. The incumbent works closely with agency program staff, application vendors, database administrators, developers, infrastructure staff, contractors, and other technical resources to identify business needs, analyze existing processes and system functionality, and recommend appropriate solutions. The position oversees requirements gathering and documentation, business and data process analysis, application functionality and configuration analysis, testing and quality assurance, implementation planning, training, documentation, and ongoing application support. A key responsibility of this position is promoting effective application ownership within the IT Business Analyst team. The supervisor ensures analysts develop a thorough understanding of the applications and business processes they support; independently research application functionality, configuration, documentation, workflows, and available vendor-supported solutions; and appropriately engage database, development, infrastructure, or other specialized technical resources when a solution requires those services. The position also leads technology projects by reviewing project scope and objectives, coordinating stakeholders and technical resources, developing implementation and transition plans, monitoring schedules and deliverables, providing status reporting, and assisting with resource and budget planning. The supervisor works with vendors and contractors, contributes to long range planning for agency applications and automated systems, and develops or maintains policies, procedures, standards, and documentation to support consistent and effective technology operations.

Information Technology (IT) Business Analysts document, analyze, and recommend technical solutions to problems and participate in implementing, supporting, and documenting changes that lead to an improved operating environment.

Essential Qualifications

Three or more years of applicable experience as described in the job duties with a minimum of one-year supervisory experience preferred and graduation from high school or equivalent education.

Job Duties

• Apply recognized data processing concepts to business process plans and analyses.
• Develop work and/or data flow diagrams that illustrate and describe functional processes of the system.
• Document business and functional requirements for proposed projects.
• Review and document test results to assess the accuracy and completeness of application code.
• Monitor quality assurance.
• Research and evaluate computer hardware and software needs.
• Analyze business processes, propose improvements, and identify work processes that may be automated.
• Define potential benefits of proposed systems or deficiencies to be corrected in the existing system.
• Define and document data definitions and relationships to be used in the foundation of systems development.
• Develop procedural alternatives in the absence of properly operating software.
• Consult with stakeholders to determine business function and end-user requirements.
• Conduct alternative analyses and develop written requirements for proposed systems and applications.
• Train individuals in the use of the system and system software.
• Test systems functionality by preparing test plans and participating in quality assurance.
• Initiate system work requests.
• Develop bridging specifications to program areas that interact with processes and output.
• Consult with programmers regarding the technical requirements, logic, and deficiencies of programs.
• Participate in recommending and justifying resource allocations and expenditure decisions.
• Assist in procedure development, evaluation, preparation, and modification.
• Develop transition plans.
• Participate in training development and presentation.
• Review, analyze, and interpret the effects of federal and State laws, regulations, and agency policies.
• Write technical requirements for grant proposals.
• Prepare documentation for the computer system manual.
• Serve as project leaders and define and manage project scope and objectives.
• Prepare project justifications, timelines, status reports, and implementation plans.
• Implement projects.
• Assist in budget preparation, make purchase requests, and track and record expenditures and costs.
• Manage project funding and resource allocation.
• Provide technical guidance to contractors and staff.
• Responsible for long-range, broad-based planning for a variety of automated programs.
• Develop policies and procedures.
• Train, supervise, schedule, and evaluate the performance of employees, and other supervisory duties as appropriate for managing people.
• Perform related duties as assigned.

Knowledge, Skills, And Abilities

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Knowledge Of

• System documentation principles; business process planning and analysis; project team dynamics; project control techniques, including cost estimating and resource scheduling; program budgeting.
• Supervisory principles and practices; State purchasing; basic principles and practices of training and providing procedural direction to others.

Skill In

• Researching, writing, and presenting program plans, statistical and narrative reports, and requests for proposals.
• Interpreting and applying broad statutes and regulations to specific situations.

Ability To

• Plan, implement, and maintain information systems on an agency-wide basis; perform feasibility studies/cost benefit analysis for information systems; set priorities that accurately reflect the relative importance of agency goals and objectives; logically analyze problems of considerable complexity.
• Lead and motivate a diverse staff, set clear goals, delegate tasks effectively, and foster a positive and inclusive work environment.
• Communicate both verbally and in writing to audiences of various social, educational, and economic backgrounds.
• Resolve conflicts and mediate, negotiate, and exchange ideas, information, and opinions with employees, customers, or agencies; diffuse hostile situations respectfully and tactfully.
• Review work products for quality, quantity, and timeliness; analyze information, problems, situations, practices, or procedures to define objectives, identify relevant concerns, formulate logical conclusions, and recognize alternatives and their implications.

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Benefits Include

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits

may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

• State Holidays The holiday schedule for State employees is established by the Legislature.

The Following Are Legal Holidays

January 1.............................................. New Year's Day

Third Monday in January.................. Martin Luther King, Jr.'s Birthday

Third Monday in February................ Washington’s Birthday

Last Monday in May........................... Memorial Day

June 19................................................ Juneteenth Day

July 4.................................................... Independence Day

First Monday in September.............. Labor Day

Last Friday in October....................... Nevada Day

November 11........................................ Veterans' Day

Fourth Thursday in November........ Thanksgiving Day

Friday following the Fourth Thursday in November...................... Family Day

December 25........................................ Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255