Supervisor I - Returns

O'Reilly Auto Enterprises, LLC; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k with Employer Contributions

Medical/Dental/Vision Insurance

Career Growth Opportunities

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Distribution Center Supervisor in the Phoenix area to oversee daily DC operations, lead a diverse team, and drive safety, accuracy, and productivity. You will coach staff, manage schedules, and collaborate with operations to meet service levels.

Responsibilities include guaranteeing compliant processes, training on procedures, and participating in budgeting and reporting while maintaining a safe, organized work environment.

Qualifications

• Strong leadership, coaching, and team development skills.
• Ability to manage multiple tasks and workflow to meet deadlines.
• Knowledge of warehouse operations and materials handling processes.
• Experience with warehouse management systems (WMS) and AS400 platforms.

Responsibilities

• Supervise daily distribution center operations to ensure efficiency.
• Lead, train, schedule, evaluate, and coach DC team members.
• Monitor workflow, staffing, and productivity to meet goals.
• Ensure compliance with procedures, safety standards, and regulations.
• Oversee inbound/outbound processes, receiving, stocking, and order processing.
• Support recruiting, onboarding, budgeting, payroll tracking, and reporting.

Skills

Leadership

Coaching

Multi-tasking

WMS/AS400

Tools

WMS

AS400

Job description

Supervise daily distribution center operations to ensure the safe, accurate, and efficient movement of merchandise while meeting productivity, inventory, and service goals. Lead, train, schedule, and develop team members across assigned distribution function. Ensure compliance with O’Reilly policies, operational procedures, and safety standards while supporting continuous improvement and overall distribution center performance.

ESSENTIAL JOB FUNCTIONS

Supervise and coordinate daily distribution center operations for supervised area to ensure operational efficiency.

Supervised areas include: receiving, stocking, order processing, shipping, acquisitions, and cross dock functions.

Lead, train, schedule, evaluate, and coach distribution center team members while promoting accountability, productivity, and teamwork through O’Reilly culture.

Monitor departmental workflow and staffing levels to ensure daily operational goals, delivery schedules, and productivity targets are achieved.

Ensure compliance with O’Reilly operational procedures, safety standards, and DOT regulations if applicable.

Oversee supervised area’s role in inbound and outbound merchandise processes to ensure product is accurately received, stocked, processed, loaded, and delivered according to O’Reilly standards.

Coordinate with operations manager to maintain consistent workflow and resolve operational issues.

Provide leadership by communicating distribution center expectations clearly, monitoring performance, and addressing opportunities for growth with team members.

Conduct team meetings, safety discussions, and on-the-job training to reinforce operational procedures, safety expectations, and O’Reilly initiatives.

Ensure all powered industrial equipment operators within supervised area are properly trained, certified, and operating equipment safely and effectively.

Assist with recruiting, interviewing, onboarding, and training new team members.

Support departmental budgeting, payroll tracking, capital expenditure planning, and reporting activities.

Maintain a clean, organized, and safe work environment while proactively identifying unsafe practices or conditions.

Monitor key operational metrics within supervised area and implement process improvements to optimize workflow, increase efficiency, and improve service levels.

Perform additional duties as assigned.

SKILLS/EDUCATION/EXPERIENCE

Required:

Strong leadership, coaching, and team development skills.

Ability to manage multiple tasks and workflow to meet operational deadlines.

Knowledge of warehouse operations and general materials handling processes.

Experience with warehouse management systems (WMS), inventory systems, routing systems, or AS400 platforms.

Desired:

Experience working with operational metrics, productivity expectations, and workflow management.

Previous supervisory or leadership experience in a distribution center, warehouse, transportation, or logistics environment.

Completion of O’Reilly supervisor training programs.

Proficiency in one or more additional languages.

O’Reilly Auto Parts has a proven track record of growth and stability.

O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions
• Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act.

If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.

Your first job at O’Reilly Auto Parts is just the beginning! From a comprehensive benefits and compensation package to a rewarding and positive work environment, your leaders will support you and foster your development so you can grow with the company.

Our promote-from-within philosophy means our top leaders worked their way up – and you can, too.

Learn more about our culture, benefits, and history at oreillyauto.com/careers.