Supervisor/Hourly

Chimes District of Columbia.; Washington; On-site; USD 42,000 - 62,000; Full time

Job summary

Chimes District of Columbia seeks a custodial supervisor to manage cleaning operations, train staff, and enforce safety and contract standards on site. The role involves mentoring new employees, maintaining schedules, and ensuring timely completion of tasks in accordance with the statement of work.

The ideal candidate has prior supervisory experience in facilities cleaning, strong organizational skills, and a commitment to quality and customer service.

Qualifications

• Minimum two years of supervisory experience in cleaning operations for buildings of similar size.
• Knowledge of safety procedures, regulations, and contract provisions relevant to custodial work.

Responsibilities

• Oversees all aspects of cleaning of assigned areas to meet contract specs.
• Trains employees in proper cleaning procedures and acts as mentor to new custodians.
• Ensures compliance with safety policies and building security procedures.
• Maintains attendance records and timesheets for staff, and prepares reports as required.
• Responds to project manager inquiries and completes special cleaning requests.
• Supervises schedules, conducts evaluations, and provides feedback to staff.

Skills

Supervisory

Leadership

Safety awareness

Communication

Training

Education

High School diploma or equivalent

CPR/First Aid certification preferred

Job description

Essential Functions:

• Complies with all Agency policies and procedures and follows contract specifications
• Keeps up with contract changes, modifications, and provisions
• Reads, writes, and speaks (communicate and relate information) English
• Oversees all aspects of cleaning of assigned areas
• Trains employees in proper cleaning procedures
• Acts as mentor to newly hired custodians
• Assigns general cleaning, maintenance, and floor care service duties
• Ensures all work is performed to contract specifications or company directives
• Promptly answer/respond to all calls or messages from project manager or representative
• Ensures all work follows Chimes DC Quality Control Program guidelines
• Inspects scheduled work and keeps daily log of cleaning discrepancies
• Signs inspection reports and other correspondence on behalf of Chimes DC
• Ensures completion of special cleaning requests as assigned by Manager
• Ensures assigned custodial workers and lead workers follow work schedules
• Maintains daily time and attendance records for assigned staff
• Verifies acceptability of leave requests and return to work documentation
• Ensures compliance with dress code and personal hygiene standards for self and staff
• Implements safety policies and procedures
• Ensures compliance with safety and security procedures for self and staff
• Assists in keeping SDS book current and chemical list updated
• Reports malfunctioning fixtures and necessary building repairs
• Completes employee appraisals and evaluations according to established guidelines
• Evaluates, disciplines, supervises, and provides feedback to assigned staff
• Inventories and orders supplies with approval of Project Manager
• Ensures proper care and maintenance of equipment
• Performs cleaning and maintenance tasks as assigned
• Passes and complies with CPR/First Aid training and OSHA training
• Attends meetings and training programs and relates information to employees
• Attends work regularly and remains on site for scheduled shift
• Passes and complies with all building and security requirements and procedures

Secondary Functions:

• Assists with completion of new hire paperwork
• Acts as Manager in absence of Manager
• Works with outside agency staff and job coaches to aid Chimes employees
• Ensures customer satisfaction/communication according to the statement of work
• Performs other duties, tasks, and special projects as required

*Duties, responsibilities, and tasks may change at any time with or without notice

Physical Abilities Needed to Meet Work Demands:

• Ability to stand or walk for long periods of time
• Ability to go up and down stairs
• Ability to reach above the head, bend, kneel, and, stoop
• Ability to lift, carry, and push up to 50 lbs. as needed
• Ability to work in dusty spaces or adverse weather conditions
• Ability to see details on the floor, above the head, or on surfaces

Job Competencies Needed for Success on the Job:

• Ability to work independently and collaboratively with others
• Ability to maintain confidentiality
• Ability to be flexible and dedicated to quality and customer service
• Ability to work in a constant state of alertness and with safety always in mind
• Ability to supervise and develop others
• Ability to make decisions and solve problems
• Ability to plan, implement, organize, and prioritize
• Ability to manage multiple tasks effectively
• Ability to react immediately to emergency situations
• Ability to analyze data and recommend corrective action
• Ability to read, understand, and apply complex contract provisions and technical material
• Ability to maintain and submit reports, logs, and other paperwork in a timely manner
• Ability to understand and comply with safety procedures and environmental requirements
• Ability to report problems and supply and equipment needs to proper authority
• Ability to use technology for completion of specified job duties
• Ability to manipulate numbers
• Ability to act with integrity and ethical standards in job performance
• Ability to operate machinery without posing a safety hazard to self or others
• Ability to use and care for equipment and cleaning supplies properly
• Ability to complete tasks in a timely manner with numerous interruptions
• Ability to work a flexible schedule
• Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner
• Ability to provide guidance, direction, and technical support

Other requirements:

• Valid driver's license from state of residence and ability to drive, if applicable for site
• License must have been valid for at least 3 years
• Acceptable driving record as determined by Agency's insurance carrier and by Chimes DC policies and procedures
• If driving 15 passenger van, must be at least 25 years old

Essential Personnel:

This position is designated as essential. This means that when the facility is facedwith an institutional emergency, employees in this position may be required to remain at theirwork location or to report to work to protect, recover, and continue operations at the facility.

Education:

• High School diploma or equivalent preferred
• Valid CPR/FR certification preferred
• Knowledge of regulatory standards

Experience:

• Two (2) years of supervisory experience within the past four (4) years in directing cleaning type operations for buildings of the approximate size of the building(s) to be cleaned under this contract.
• Demonstrated ability and knowledge of building service management relevant equipment, chemicals, and their applications.