Supervisor, Gas Field Operations (Maintenance)

Eversource Energy; Auburn (MA); On-site; USD 122,000 - 135,000; Full time

Job summary

Eversource Energy in Massachusetts (Auburn) seeks a experienced Gas Operations Supervisor to oversee field crews, manage maintenance and construction, and ensure safety and regulatory compliance. You will coordinate outages, supervise in-house and contractor teams, and communicate with customers and officials on service delivery.

The role requires strong scheduling, project oversight, and leadership in a unionized environment, with on-call rotation and travel across MA/CT/NH as needed.

Qualifications

• Knowledge of gas distribution design, operations, maintenance and construction.
• Strong scheduling, project management and materials management skills.
• Working knowledge of labor contracts and union environments.
• Excellent communication, interpersonal and teamwork abilities.
• Proficient with PC tools (Word, Excel) and basic office software.

Responsibilities

• Plan, organize, and manage gas maintenance and construction field workload.
• Supervise in-house crews and contractors ensuring safety and quality.
• Communicate with customers and officials about service delivery and outages.
• Act as on-scene supervisor during outages and classify gas leaks.
• Participate in on-call rotation and supervise union crews.

Skills

Gas distribution design

Project scheduling

Labor contracts knowledge

Communication

PC skills (Word Excel)

Education

Bachelor's Degree in Engineering or related

Tools

Scheduling software

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

This position provides direct supervision of internal, external, and on call work crews. Oversees resources and personnel engaged in the operation, maintenance, and construction of Eversource Energy gas distribution systems. This position is multi-faceted with responsibilities that include integrated planning and scheduling, execution of fieldwork activities, adhering to Company and regulatory rules and procedures, performance measurement, coaching, safety adherence, mentoring and various administration duties. Prepares and executes maintenance and construction activities along with coordination and schedules. Communicates with customers and community officials concerning all aspects of utility construction, operations, maintenance, and service delivery.

Essential Functions:

• Plans, organizes, and manages the Gas Maintenance and Construction field workload through accurate coordination and scheduling, with others.
• Exercises independent judgment in the supervision and oversight of in-house crews and contractors engaged in the operation, maintenance and construction of Eversource gas distribution system.
• Communicates with customers and community officials concerning all aspects of utility construction, operations, maintenance and service delivery.
• Exercises independent judgment in serving as the on-scene supervisor to outages. Responds to and classifies reported gas leaks. Ensures all engineering and gas control procedures are followed.
• Participates in the supervisory on-call rotation, which involves assigning and directing the work of unionized internal work crews.
• Ensures the safety of personnel by taking direct preventive measures, conducting effective weekly safety meetings and ensuring all related procedures, standards, rules and laws are understood and followed.
• Ensures that work performed is in accordance with appropriate Company standards and work methods including monitoring the work of internal/external crews for a high quality of workmanship and productivity.
• Responsible for providing complete, accurate and timely work packages for work crews including required permits, dig safe authorization, drawings and other related instructions.
• Monitors current and future workload to ensure district plans and schedules maximize productivity, control costs and meet or exceeds service level agreements.
• Ensures rigorous compliance with regulatory and Company work rules and procedures.
• Initiates, and conducts investigations concerning appropriate disciplinary action for employees when required. Understands and complies with the labor contract and works to resolve initial grievances.
• Participate in hiring panels involving the recruitment of field employees.
• Reviews and approves billing for accuracy and completeness, in accordance with contract language.
• Must be able to wear Self Contained Breathing Apparatus (SCBA) and required PPE in accordance with all applicable laws and regulations.

Qualifications:

Technical Knowledge/Skill:

• Requires knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
• Requires project and schedule management skills including computerized work and materials management and scheduling tools.
• Working knowledge of the labor contracts.
• Requires communication, interpersonal, conflict resolution, attention to detail, and teamwork skills.
• Ability to use PC desktop applications (e.g. Microsoft Word & Excel).

Education:

• Bachelor’s Degree in Engineering, Business Administration, related discipline or equivalent experience.

Experience:

• Five (5) or more years of experience in Gas Distribution, and/or Field Service design and/or installation, servicing customers or utility operations.
• Supervisory experience preferred.

Licenses & Certifications:

• Valid Motor Vehicle Operator License is required.
• Must be able to obtain and maintain required Operator Qualifications.

Working Conditions:

• Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment. Work requires sitting, walking, standing, stair climbing, completion of paperwork, using a telephone and computer and attending meetings.
• Drives to various job site locations and customer premises to supervise work, and review or discuss construction job requirements.
• May work with computers for long periods of time during the day. Subject to shift work including weekends.
• Off-hour on-call responsibility will be required on a rotational basis.
• At times, requires working long hours in response to outage situations and shift coverage requirements.
• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$121,710.00-$135,230.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor