Supervisor (full-time) - Perry Ellis

Perry Ellis International - Retail; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid vacation and Personal time

401(k) plan & company match

Job summary

Perry Ellis International, Inc. is seeking a Supervisor Key Holder to assist the Store Manager in running retail stores efficiently and delivering strong customer service. This role focuses on meeting sales goals, replenishment, promotions, and training sales associates while upholding brand standards.

The position emphasizes Operational excellence, team supervision, and maintaining store appearance consistent with company directives across our Perry Ellis retail locations.

Qualifications

• 1–2 years of retail experience.
• Strong interpersonal communication and customer service skills.
• Customer service oriented with a positive attitude.
• Ability to lift up to 25 pounds.

Responsibilities

• Support Store Manager in daily operations and sales management.
• Help ensure store meets efficiency and customer satisfaction goals.
• Assist with replenishment, promotions and training of sales associates.
• Maintain store appearance and visual standards.
• Understand and communicate store plans and results to the team.
• Monitor inventory and report opportunities to store leadership.
• Support staffing planning and adherence to payroll guidelines.
• Communicate loss prevention matters to management.

Skills

Retail experience

Customer service

Interpersonal skills

Positive attitude

Education

High school degree

Job description

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

ABOUT THE COMPANY:

Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis’ passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product.

SUMMARY:

The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions. The Supervisor Key Holder ensures the sales team meets its goals of efficiency and customer satisfaction. They support the Store Manager to ensure the store is replenished, marketing and promotional changes are executed to company directives in addition to supporting training sales associates.

RESPONSIBILITIES:

Customer Experience

• Ability to function as a role model at all times, ensuring that customers remain the top priority; ability to respond to all customer needs.
• Achieves excellent scores on secret shopper reports.
• Ensure the store is visually distinctive and appearance impeccably maintained.
• Demonstrates awareness of store sales plans and results.
• Demonstrates awareness of individual contribution to business results.
• Promotes merchandise and demonstrates product knowledge to customers and assists them with any requests.
• Shares vision and plans execution of store strategy in alignment with corporate and district initiatives.
• Understands reports, analysis of business trends and inventory opportunities.

Operational Responsibilities

• Prioritizes workflow through successful planning and time management.
• Supports appropriate staffing levels based on business trends and payroll guidelines.
• Understands and complies with all company policies, procedures and operations.
• Supports the Store Manager on meeting the expectations for the maintenance and the physical appearance and cleanliness of the store.
• Demonstrate effective written and verbal communication skills
• Communicates all loss prevention occurrences to the Store Manager, District Manager and Loss Prevention Manager.
• Supports the supervision and motivates staff members.

Visual, Brand And Product Management

• Participates and supports execution of all pricing strategies to achieve gross margin.
• Supports the execution of merchandise set up according to visual guidelines.
• Communicates store inventory opportunities to the Store Manager.
• Supports replenishment of merchandise on the selling floor as needed.

People Responsibilities

• Adheres to Human Resources standards following general practices.
• Holds teams accountable for achieving results and communicates with Store Managers opportunities.
• Manages conflict
• Empowers and involves the team in the decision making process while guiding the process.
• Receptive to feedback and fosters dialogue around solutions.
• Maintains confidentiality and meets own commitments.

REQUIREMENTS:

• Energetic and positive attitude
• 1-2 years of retail experience
• Strong interpersonal communication and customer service skills
• Customer service-oriented. (outgoing, friendly, and personable with a positive attitude
• Must be able to move and/or lift to 25 pounds
• High school degree

BENEFITS:

• Paid vacation and Personal time
• 401(k) plan & company match

Legal Disclaimer:

Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.

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