Supervisor (full-time) - Original Penguin

Perry Ellis International; Florida; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discount

Paid vacation and Personal time

Healthcare plan: Medical/Dental

Tuition reimbursement

401(k) plan & company match

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to help run our retail store efficiently. You will support the Store Manager in daily operations, sales goals, and customer satisfaction, ensuring replenishment, promotions, and training for sales associates.

Ideal candidates bring 1-2 years retail experience, strong communication skills, and a positive attitude. This full-time role offers competitive benefits and a path to growth within the company.

Qualifications

• Energetic and positive attitude
• 1-2 years of retail experience
• Strong verbal and written skills
• Strong interpersonal communication and customer service skills
• Must be able to move and/or lift to 25 pounds

Responsibilities

• Function as a role model prioritizing customer needs and ensuring satisfaction.
• Achieve excellent scores on secret shopper reports.
• Maintain visually distinctive store appearance and impeccable upkeep.
• Understand and act on store sales plans and results.
• Promote merchandise and demonstrate product knowledge to customers.
• Support training and development of sales associates and staff.

Skills

Retail experience

Customer service

Communication skills

Positive attitude

Team leadership

Education

High school diploma

Job description

Company Overview

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

About The Company

Original Penguin is an American clothing line with roots in the 1950s and 60s, the brand specializes in clothing, footwear, and eyewear. Original Penguin embodies a mix of iconic American Sportswear with modern-minded style into a diverse range of products for a full lifestyle brand. Made for originals, by originals.

Summary

The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions. The Supervisor Key Holder ensures the sales team meets its goals of efficiency and customer satisfaction. They support the Store Manager to ensure the store is replenished, marketing and promotional changes are executed to company directives in addition to supporting training sales associates.

Responsibilities

Customer Experience

• Ability to function as a role model at all times, ensuring that customers remain the top priority; ability to respond to all customer needs.


• Achieves excellent scores on secret shopper reports.


• Ensure the store is visually distinctive and appearance impeccably maintained.


• Demonstrates awareness of store sales plans and results.


• Demonstrates awareness of individual contribution to business results.


• Promotes merchandise and demonstrates product knowledge to customers and assists them with any requests.


• Shares vision and plans execution of store strategy in alignment with corporate and district initiatives.


• Understands reports, analysis of business trends and inventory opportunities.

Operational Responsibilities

• Prioritizes workflow through successful planning and time management.


• Supports appropriate staffing levels based on business trends and payroll guidelines.


• Understands and complies with all company policies, procedures and operations.


• Supports the Store Manager on meeting the expectations for the maintenance and the physical appearance and cleanliness of the store.


• Demonstrate effective written and verbal communication skills


• Communicates all loss prevention occurrences to the Store Manager, District Manager and Loss Prevention Manager.


• Supports the supervision and motivates staff members.

Visual, Brand And Product Management

• Participates and supports execution of all pricing strategies to achieve gross margin.


• Supports the execution of merchandise set up according to visual guidelines.


• Communicates store inventory opportunities to the Store Manager.


• Supports replenishment of merchandise on the selling floor as needed.

People Responsibilities

• Adheres to Human Resources standards following general practices.


• Holds teams accountable for achieving results and communicates with Store Managers opportunities.


• Manages conflict


• Empowers and involves the team in the decision making process while guiding the process.


• Receptive to feedback and fosters dialogue around solutions.


• Maintains confidentiality and meets own commitments.

Requirements

• Energetic and positive attitude


• 1-2 years of retail experience


• Flexible availability; reliable transportation


• Strong verbal and written skills


• Strong interpersonal communication and customer service skills


• Customer service-oriented. (outgoing, friendly, and personable with a positive attitude


• Must be able to move and/or lift to 25 pounds


• High school degree

Benefits

• Employee discount


• Paid vacation and Personal time


• Healthcare plan: Medical/Dental


• Tuition reimbursement


• 401(k) plan & company match

Legal Disclaimer

Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.

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