Supervisor Fulfillment Center

Staples, Inc. Careers; Lake Oswego (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Inclusive culture

Associate-led BRGs

Flexible PTO

Paid holidays

Discounts & 401(k)

Job summary

Staples is seeking a Warehouse Fulfillment Center Supervisor to lead hourly associates and drive staffing, safety, and efficiency in a fast-paced distribution environment in Oregon.

You will collaborate with Fulfillment Center leadership to exceed customer expectations, manage daily planning, and implement process improvements while upholding safety and quality standards. This role requires hands-on leadership and active involvement in daily operations.

Qualifications

• Knowledge of fulfilment/distribution technology and WMS.
• Ability to adopt safety procedures quickly and ensure safe work practices.
• Demonstrates analytical thinking and problem-solving.
• Inclusive leadership with listening to others and advocating for customers and employees.
• Leads by example with a growth mindset.
• Comfort in a warehouse with seasonal temperature variations.
• Ability to open/close the building; may be a key holder.
• Basic English language skills (verbal and written).

Responsibilities

• Motivate and manage hourly associates to meet performance goals, productivity, accuracy and quality standards.
• Lead daily, weekly and monthly department planning.
• Make recommendations and improvements to department processes and procedures.
• Participate in hiring, training and coaching of associates.
• Use operational reports to evaluate department performance and ensure expectations.
• Collaborate with Fulfillment Center leadership to operate within guidelines and drive success.
• Ensure safe work practices and foster a safety culture.

Skills

Headcount planning

Team communication

WMS experience

Safety procedures

Analytical thinking

Inclusive leadership

Warehouse environment

Key holder

Basic English

Education

High school diploma or GED

Job description

VETERANS ENCOURAGED TO APPLY

12:00pm-8:30pm/Monday-Friday

Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

What you'll be doing:

The Warehouse Fulfillment Center Supervisor will partner with the other Fulfillment Center leadership to accomplish three goals; to delight customers with outstanding service that exceeds their expectations, to drive cost out of the organization by creating a process and executing a plan which creates efficiency so the team can stay on task and to honor our associates ensuring that their experience tomorrow is even better than today.

In this role, you will motivate and manage hourly associates to achieve performance goals, productivity, accuracy and quality control standards. You will lead your team in ensuring the daily, weekly and monthly planning of your departments. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met. You will collaborate with the Fulfillment Center Team Manager and the other management of the Fulfillment Center to operate within all guidelines and partner for success.

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.

In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

What you bring to the table:

• Ability to accurately calculate and plan and adjust headcount required to meet department's objectives.
• Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
• Understanding of and ability to use Fulfilment/Distribution technology (i.e. WMS where appropriate, hardware and software components).
• Ability to adopt our safety procedures quickly and ensure safe work practices.
• Ability to demonstrate analytical thinking and problem-solving.
• Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
• Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor.
• Ability to be comfortable working in a warehouse environment with seasonal temperature variations.
• Ability to open and close the building. May be a key holder.
• Basic English language skills (both verbal and written).

What's needed- Basic Qualifications

• High school diploma or general education degree (GED)
• 1+ year of experience working in a warehouse environment
• Ability to pass a drug screen to the extent legally permissible
• Ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.