Supervisor, Freight Operations

XPO; Emigsville (PA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance on day one

Life and disability insurance

PTO 15 days first year

9 company holidays

401(k) with company match

Education assistance

Incentive plan

Job summary

XPO is seeking a Freight Operations Supervisor to lead and supervise all aspects of freight operations. The role requires coordinating workloads, developing procedures, and ensuring safety and regulatory compliance across the shift.

You will coach hourly staff, optimize schedules, and drive productivity while maintaining quality standards and on-time delivery. A strong background in LTL and DOT rules is preferred.

Qualifications

• Experience in warehouse/logistics environment with supervisory responsibilities.
• Knowledge of LTL, hazardous materials rules, and DOT regulations.
• Ability to work varied shifts including days, evenings, nights and weekends.

Responsibilities

• Lead and supervise all aspects of freight operations.
• Develop and implement procedures to meet department demands.
• Evaluate, manage, assign and supervise workloads and tasks.
• Supervise hourly staff and address workplace concerns.
• Ensure production goals by managing tonnage and payroll
• Plan hourly schedules to meet daily goals and reduce costs
• Enforce FMCSR, OSHA, CCMTA, NSC, DOT policies and laws
• Enforce safety policies and optimize network performance
• Ensure timely, damage-free customer freight handling and delivery
• Coach employees on techniques and quality requirements
• Direct a team to meet productivity goals
• Participate in hiring decisions; corrective actions
• Develop action plans to improve load average and compliance
• Participate in safety and engagement committees
• Train staff on safety rules and processes
• Maintain organization for safety and productivity
• Conduct daily staff meetings and communicate policies
• Inspect tools/equipment and correct unsafe conditions
• Provide improvement ideas for shift operations
• Champion XPO values and uphold standards
• Minimize shipment rehandles by prioritizing direct loading

Skills

Warehouse experience

LTL knowledge

DOT regulations knowledge

Shift flexibility

Supervisory experience

Education

Bachelor’s degree in Transportation/Distribution/Logistics

4 years related work/military experience

Job description

What you need to succeed as a Freight Operations Supervisor at XPO

• 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
• Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

• Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
• 2 years of supervisory experience
• LTL industry experience
• Positive attitude with the ability to multitask and motivate your team
• Exceptional leadership, communication, and administrative skills

About the Freight Operations Supervisor job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you’ll do on a typical day

• Lead and supervise all aspects of freight operations
• Develop and implement strategic work procedures to meet the evolving demands of the department
• Evaluate, manage, assign and supervise workloads and tasks
• Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
• Ensure production goals are met by managing tonnage, payroll and other administrative functions
• Plan hourly employee schedules to meet daily operations goals and lower costs
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
• Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
• Ensure customer freight is processed, handled, loaded and delivered timely and damage free
• Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies
• Effectively direct a team to consistently meet or exceed productivity goals
• Make recommendations regarding hiring, suspension and termination
• Develop and present action plans to improve load average and model compliance
• Participate in internal safety and engagement committees
• Train employees on safety rules and processes
• Monitor and maintain organization within the shift to ensure safety and productivity
• Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
• Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
• Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
• Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
• Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards

Freight Operations Supervisors are required to:

• Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
• Walk and stand for extended periods on a loading dock that is not climate controlled
• Work outside in inclement weather

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.