Supervisor, Food & Beverage

Taleo; Bonney Lake (WA); Hybrid; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Paid Time Off (120 hours/year)

7 paid holidays

401(k) plan eligibility

Job summary

BlueStar Resort & Golf in Bonney Lake, WA seeks a Supervisor of Food & Beverage to coordinate and supervise F&B staff, ensuring guest satisfaction and high service standards.

You will train staff, manage budgets, and coordinate events, including weddings, while upholding company values and safety policies. A flexible schedule, including evenings and weekends, is required.

Qualifications

• High School diploma preferred.
• 1–3 years supervising a team or managerial staff.
• Food Handlers Card and TIPS Certification.
• Must meet state minimum age for serving alcohol, if applicable.

Responsibilities

• Coordinate and supervise F&B staff to ensure peak performance.
• Interview and hire F&B staff; train and develop team.
• Maintain standards of service and safety; manage budgets and inventories.
• Act as Bar Manager during events; prepare seasonal drink specials.

Skills

Customer service

Leadership

Communication

Budgeting

Training

Staff supervision

Education

High School diploma

TIPS Certification

Food Handlers Card

Tools

Microsoft Office (Excel)

Restaurant database software

Job description

Trilogy® at Tehaleh®: Seven Summits Lodge

Against a backdrop of protected forest preserves – and the ever-looming majestic presence of Mount Rainier - Seven Summits Lodge is located within the picturesque resort-lifestyle Trilogy at Tehaleh community. With areas dedicated to dining, relaxation, fitness, games, and more, Seven Summits Lodge is a private community Club styled for the most discerning of Members.

Where:

Located in Bonney Lake, a picturesque drive south from Seattle, Washington

Pay:

$27.00 per hour

Benefits:

New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment.

Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.

Full-Time team members are eligible for 7 paid holidays annually.

Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines.

All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

POSITION OVERVIEW:

The Supervisor of Food & Beverage (F&B) is responsible and accountable for coordinating and supervising F&B employees, assuring peak performance from team members and establishing excellence for the guest experience. This position reports to the Assistant Food & Beverage Manager or Restaurant Manager.

KEY RESPONSIBILITIES:

• Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals.
• Ensure a consistent set of superior standards of food service and quality are meeting or exceeding employee and guest expectations.
• Work in partnership with other members of the managerial team to interview and hire F&B staff.
• Supervise staff in accordance with BSRG policies and procedures; train and develop team members within the banquet staff, occasionally performing activities of team members supervised.
• Maintain effective communication between all members regarding F&B operations, safety, and employee concerns. Model motivation to inspire all team members.
• Recognize and celebrate team member’s success and maintain a sense of humor.
• Attend all F&B functions (i.e. corporate parties, weddings, etc.).
• Support budget planning and monitoring of expenses.
• Conduct monthly inventories.
• Train in all areas of Bar Management; trains new bartenders.
• Act as Bar Manager during events and weddings to ensure that all Best Beverage Practices are followed.Prepare seasonal drink specials; oversee Mixology classes.
• Other duties and responsibilities may be assigned.

PERSONAL ATTRIBUTES:

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our BlueStar core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS:

• High School diploma or equivalent preferred.
• One to three years’ related experience and/or training, or equivalent combination of education and experience preferred.
• One to three years’ experience supervising a team of managers or another supervisory role required.
• Current Food Handlers Card and TIPS® Certification (Training for Intervention Procedures).
• Must meet the state and federal minimum age requirement for serving alcohol, if applicable.
• Computer literate with working knowledge of Microsoft Office, including Excel.
• Knowledge of restaurant database software a plus.
• Knowledgeable about county regulations.
• Ability to understand and implement BSRG dining standards.
• Ability to read, analyze, and interpret periodicals specific to the food service industry.
• Ability to understand the standardized recipe format.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or team members.
• Ability to calculate food costs, menu pricing, discounts, percentages, inventory, labor standards and volume; must understand profit and loss statements and be able to present capital projects.
• Must possess basic computational ability as well as budgetary analysis.
• Must have planning, problem-solving, decision-making, delegation, communication, time management, and employee development skills.
• Must have excellent written and verbal communication skills, with an ability to respond to the needs and requests of staff members and guests.
• Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness.
• Must demonstrate initiative and make independent decisions, based on sound judgment.
• Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.
• This position requires a flexible schedule to include evenings and weekends, and may require minimal travel.
• Valid driver’s license is required.

WORK ENVIRONMENT:

This position operates in a professional indoor office environment, as well as other areas throughout the facility, including the kitchen and outdoors. Standard office equipment, such as computers, phones, copy and fax machines are regularly used. Kitchens are housed with equipment, such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef’s knives. While in the kitchen, the employee may be exposed to heat, steam, or fire.

An employee may also be required to work on a patio or for an outdoor event, with exposure to outdoor weather conditions and occasionally native wildlife. The noise level in the work environment can be loud. Outdoor environments may require walking on variable terrain while carrying items and navigating typical event obstacles, including, but not limited to, groups of people, table set ups and decorations, plants and the natural landscape.

PHYSICAL DEMANDS:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly required to see, speak, and hear, taste and smell, sit, stand and walk for long periods of time, bend, kneel, use hands to fingers, handle or feel, and reach with hands and arms. Frequent hand washing is required. The employee must be able to occasionally lift and/or move up to 20 pounds. The position requires manual dexterity and moving in a fast-paced environment.

BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER