Supervisor, Field Service Site

Eos Energy Storage; Texas; Hybrid; USD 75,000 - 90,000; Full time

Job summary

Eos Energy Storage is looking for a Field Service Site Supervisor in Wisconsin to lead a team of technicians in the commissioning, maintenance, and troubleshooting of energy storage systems. The role involves ensuring safety, overseeing workflow, and providing customer support on-site.

The ideal candidate should have an Associate's degree in a technical field and at least seven years of related experience. Strong leadership and communication skills are essential, along with expertise in electrical systems. Occasional travel will be required.

Qualifications

• 7+ years of experience in energy storage service and operations required.
• Certifications in OSHA-10 and Forklift/Boomlift/Scissor lift preferred.
• Ability to manage a team independently with no supervision.

Responsibilities

• Lead team of field technicians for commissioning Eos energy systems.
• Organize day-to-day workflow operations at job sites.
• Ensure safety procedures are followed and enforced.

Skills

Team leadership

Quality control implementation

Communication

Electrical systems knowledge

Safety compliance

Education

Associate's degree or equivalent in a technical field

Tools

Windows

Office Software

PLC and networking knowledge

Job description

About Eos Energy Enterprises

Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery overcomes the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and at the core of our innovative systems that provide utility, industrial, and commercial customers a proven, reliable energy storage alternative for 3 to 12‑hour applications. Founded in 2008 and headquartered in Edison, New Jersey, Eos serves customers worldwide with sustainable energy storage solutions.

Position Overview

As Field Service Site Supervisor, you will lead and coordinate commissioning, preventative maintenance, troubleshooting, and repair activities for Eos energy storage systems both domestically and internationally. You will provide onsite support independently or lead a field service team to accomplish assigned tasks.

Responsibilities

• Lead a team of field technicians/engineers to commission large Eos energy systems.
• Set the tone on the job and foster a positive work experience for all team members.
• Organize and oversee day‑to‑day workflow operations.
• Support material management activities for all site activities.
• Read, understand, follow, and enforce safety procedures.
• Provide guidance and direction regarding project quality and safety requirements.
• Ensure preventative maintenance is completed on Eos energy systems, independently or by leading teams.
• Serve as onsite point of contact for customers, service partners, and other stakeholders.
• Act as the field escalation path for solving complex problems.
• When required, independently commission and operate Eos energy systems locally or remotely.
• Mentor field service engineers (FSE) and technicians (FST) in operating, commissioning, and troubleshooting Eos energy systems.
• Assist in creating or revising system, customer‑facing, and internal commissioning documentation.
• Support Product Engineering for testing of the complete system, including BMS interface.
• Evaluate battery performance, including testing of Eos energy systems.
• Use company‑provided Field Service and Work Order Management tools to retrieve and update information accurately and timely.
• Write reports and record customers’ concerns regarding system functionality and performance, interacting directly with the customer.
• Develop detailed knowledge of Eos’ commercial products and third‑party products sold by Eos.
• Maintain a working knowledge of the NEC (National Electric Code).
• Other duties, responsibilities, and activities may change or be assigned at Eos’s discretion.
• Site Supervisor may have extended working hours depending on project needs for planning and coordination.

Knowledge, Skills, and Abilities

• Ability to work independently as well as lead a team proactively with no supervision.
• Experience implementing quality control standards and assessing safety hazards to ensure job site safety and comply with OSHA requirements.
• Effective communication of challenges in a forthright and accurate manner.
• Ability to manage a small to large team of FSEs/FSTs.
• Excellent computer skills: Windows, Office, PLC, and networking knowledge.
• Excellent knowledge of AC/DC electrical systems and controls.
• Expert knowledge of mechanical and electrical schematics.
• Excellent use of electrical voltage meters and electrical testing equipment.
• Strong communication skills.
• Work well with other departments, attention to detail, and high level of accuracy.
• Constant focus on safety and quality.
• Medium voltage/substation experience is a plus.

Education and Experience

Associate’s degree or equivalent experience in a technical field of study required; Bachelor's degree preferred. Seven years’ experience in energy storage service and operations required. Certifications in Forklift/Boomlift/Scissor lift (can be acquired through Eos) and Construction Safety (OSHA‑10) (can be acquired through Eos).

Travel

More than 50% local travel. Overnight, North America, and other international travel may be required.

Working Conditions

The worker may be subject to hazards, including proximity to moving mechanical parts, vibration, moving vehicles, electrical current, and exposure to temperature changes or chemicals. Exposure to fumes, airborne particles, odors, dust, mists, gases, and high noise levels is possible. Tasks will involve preparing, analyzing data, transcribing, extensive reading, and using measurement devices. Safety equipment such as eye safety glasses, hearing protectors, work boots, and lab coats are required. The job may require exerting up to 50 pounds to lift, carry, push, pull, or move objects. Customer or partner visits may involve office, manufacturing floor, laboratory, or construction site environments.